Call center agent Jobs in Augusta ga

D Aceto Services LLC is seeking a friendly and motivated Call Center Associate to join our remote team. In this role, you will be the first point of contact for our customers, providing excellent service and support. This position is ideal for individuals with strong communication skills and a passion for helping others.

Responsibilities

• Answer incoming calls and respond to customer inquiries in a professional manner.
• Provide accurate information about products and services.
• Assist customers with order processing, account inquiries, and troubleshooting issues.
• Document customer interactions and maintain accurate records in the system.
• Collaborate with team members to resolve customer issues and improve service processes.
• Follow up with customers as needed to ensure satisfaction.
• Contribute to a positive team environment and assist with training new associates when required.

Qualifications

Benefits

Additional information :

Employment type : Full-time