Call center agent Jobs in Plano, TX
Last updated: 18 hours ago
At Member Care, we value diversity and inclusiveness as strengths that make our teams successful, and we are passionate about helping our employees reach their full potential.As an Outbound Call Ce...Show moreLast updated: 10 days ago
NOW HIRING A CALL CENTER SUPERVISOR FOR AN IMMEDIATE FULL-TIME OPPORTUNITY!.This leadership role oversees daily operations and team development within our call center.
This position reports to the C...Show moreLast updated: 21 hours ago
Become the cornerstone of our client interactions as we search for a dedicated, customer-focused professional to handle our administrative and customer-related tasks.
You will play a key role in sup...Show moreLast updated: 18 hours ago
A company is looking for a Call Center (Graveyard Shift) Agent.Key ResponsibilitiesAnswer inbound calls and schedule service appointmentsRespond to and resolve customer requests through various com...Show moreLast updated: 6 days ago
MDS is currently seeking experienced and successful outbound contact center representatives to work remotely at home.Our agents spend their day talking with donors and prospective donors, updating ...Show moreLast updated: 30+ days ago
Job Title : Bi-Lingual Call Center Agent.Location : Richardson, TX (Onsite).Bilingual Spanish / English required.Essential Job Duties and Responsibilities : .
Outbound / Inbound calls with delinquent borrow...Show moreLast updated: 30+ days ago
The Client Associate - Call Center is responsible for providing a full range of professional, technical, and general support to customers and Bank personnel.
Provide excellent customer service to PP...Show moreLast updated: 9 days ago
AT&T Distributor partner, has an immediate career opportunity for a skilled Call Center Manager for our Dallas-based retail sales channel support center.
You will work directly with the Internationa...Show moreLast updated: 6 days ago
US Citizen, GC Holders or Authorized to Work in the US.Monday - Friday between 7am- 7pm.Hybrid Scheduled - Local to Plano, Tx area.
The Business Account Representative position is the primary point ...Show moreLast updated: 30+ days ago
Corporate Recruiter with a focus on hiring in classes!.Must have high volume experience!.This is a great opportunity to create a positive candidate experience within a Fortune 500 Financial Service...Show moreLast updated: 1 day ago
This position is contingent upon contract award • •.Handles inbound and outbound customer contact including but not limited to voice, emails and online chat.
Listens actively to determine customer nee...Show moreLast updated: 30+ days ago
The Patient Engagement Representative is responsible for creating a positive patient experience by accurately and efficiently handling day-to-day operations.
This is contact center support of patien...Show moreLast updated: 18 days ago
MDS Communications is looking to hire full time.Remote Outbound Call Center Agents.MDS Communications has been in business for 32 years and works for well known and admired organizations, including...Show moreLast updated: 18 days ago
The SMG Primary Care Call Center Agent will appropriately gather information from patients in order to schedule appointments, process referrals, prepare prescription refills, and obtain basic clini...Show moreLast updated: 30+ days ago
Genpact (NYSE : G) is a global professional services and solutions firm delivering outcomes that shape the future.Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepr...Show moreLast updated: 3 days ago
We're delighted you've chosen LCR to assist you in finding your ideal professional match.We'll assist you in reaching, stretching, and realizing your full potential.Increase your chance...Show moreLast updated: 30+ days ago
- Promoted
Call Center Associate (Hybrid)
EWC Corporate LLCPlano, TX, United States The Call Center Associate plays a critical role in delivering exceptional customer service, scheduling appointments, and addressing guest inquiries.
This position requires strong communication skill...Show moreLast updated: 24 days ago
- Promoted
Healthcare Outbound Call Center Representative
Member Care Insurance & Administrative ServicesRichardson, TX, US$16.00–$22.00 hourly
Full-time
- Promoted
- New!
Call Center Supervisor
Fairway LawnsPlano, TX, United StatesFull-time
- Promoted
- New!
CALL CENTER REPRESENTATIVE
workfamilyTX, United StatesFull-time
- Promoted
Call Center Agent
VirtualVocationsGarland, Texas, United StatesFull-time
Remote Outbound Call Center Agent
MDS Communications CorporationTexas$15.00–$16.00 hourly
Remote
Bi-Lingual Call Center Agent
ReqRouteRichardson, TX$23.00 hourly
- Promoted
Client Associate - Call Center
Pacific Premier BankAddison, TX, United States$25.53 hourly
- Promoted
Call Center Manager Bilingual Preferred
DSI SystemsRichardson, TX, United StatesFull-time
- Promoted
Call Center Representative
INSPYR SolutionsPlano, TX, United States$17.74 hourly
Full-time
- Promoted
Corporate Call Center Recruiter
DexianPlano, TX, United StatesFull-time
Call Center Representative
TEKsystemsRichardson,TX,75080,USA Independently handles routine transactions, makes decisions and resolves routine problems, routine transactions.Call volume is roughly 30-40 incoming calls per day.
Mainly state farm agents, some cu...Show moreLast updated: 30+ days ago
Tier-1 Call Center Agent
Semper Valens SolutionsBelcamp, TX, USAQuick Apply
- Promoted
Patient Engagement Representative - Remote Call Center
Tenet Call Center OpsFrisco, TX, United States$13.40–$20.00 hourly
Remote
Full-time
- Promoted
Remote Call Center Agent
MDS CommunicationsPlano, Texas, United States$15.00–$16.00 hourly
Remote
Full-time
Call Center Agent - Hybrid
Steward Health CareRichardson, TXPart-time
- Promoted
Call Center Representative
Genpactrichardson, TX, United States$22.25 hourly
Full-time
- Promoted
Call Center Representative - Hybrid
CinemarkFrisco, TX, United States As part of our Cinemark Universe, you'll discover fun opportunities with real growth potential and plenty of perks.With 500+ theatres and nearly 6,000 screens.
we're truly a global presence of 20,0...Show moreLast updated: 30+ days ago
Call Center Agent (Evenings)
Valor Intelligent ProcessingAddison, TX, US We are looking for call center agents to support inbound and outbound customer service and sales projects for a wide variety of clients.
In this role, you will work evening hours handling inbound in...Show moreLast updated: 30+ days ago
- Promoted
Call Center Team Lead - 1178608
Lehman Consulting and RecruitingAddison, TX, US$20.00–$21.00 hourly
Full-time
Call Center Associate (Hybrid)
EWC Corporate LLCPlano, TX, United States24 days ago
Job descriptionSchedule, reschedule, or cancel appointments based on guest needs and center availability. Confirm appointments and send reminders by phone, text and email. Coordinate with center associates to manage scheduling conflicts or updates. Explain the benefits, safety, and expected results of laser hair removal. Educate guests about pre-treatment and post-treatment care requirements. Record all guest interactions in the CRM system accurately. Update guest profiles with relevant details. Ensure compliance with data privacy regulations. Five-day lead journey Lead to show rate Lead to buy rate Sales conversion rates for packages or products. Average call handling time and first-call resolution Strong verbal and written communication skills. Customer-focused mindset with empathy and patience. Confidence in explaining technical or medical-related services. Ability to multitask in a fast-paced environment. Willingness to work flexible hours, including evenings and weekends. Ability to learn quickly and easily adapt to a dynamic environment. Authentic individual with impeccable integrity whose personal and professional values are consistent with EWC's mission, vision and values. Proficient in Microsoft Office Suite - Word , Excel, PowerPoint, Outlook. High school diploma or equivalent (required). Associate or bachelor's degree in a related field (preferred). Basic knowledge of laser hair removal treatments (training provided). Familiarity with scheduling software and CRM systems. Proven experience in call center, preferably in the beauty or wellness industry This role is not eligible for visa sponsorship
About the Role
The Call Center Associate plays a critical role in delivering exceptional customer service, scheduling appointments, and addressing guest inquiries. This position requires strong communication skills, a customer-focused mindset, and a solid understanding of the laser hair removal process to guide guests effectively. This is an appointment setting and sales position.
A Day in the Life
Customer Interaction
- Follow five-day lead journey with all incoming leads
- Handle inbound and outbound calls, emails, or chat inquiries from leads
- Provide accurate information about laser hair removal services, pricing, packages, and promotional offers.
- Address guest questions, concerns, and objections about the laser hair removal process.
- Maintain a friendly, professional demeanor to build trust and rapport in services.
Appointment Scheduling
Education and Guidance
Data Management
Performance Metrics
What Sets You Apart
Education and Experience
European Wax Center is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, protected veteran status, or any other characteristic protected by law.
This job description is a general description of essential job functions. It is not intended to describe all duties someone in this position may perform. All employees of EWC and operating subsidiaries are expected to perform tasks as assigned by supervisory / management personnel, regardless of job title or routine job duties.