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Call center agent Jobs in Thornton, CO
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Pattern PromotionsDenver, CO, United States- Full-time
Job Title : Call Center Agent
Company : Pattern Promotions
Location : Denver, CO
Salary : $42,000 - $52,000 per year
Job Type : Full-Time
About Us
Pattern Promotions is a forward-thinking marketing agency dedicated to helping brands stand out in today’s competitive landscape. We specialize in creative promotional strategies and client-driven solutions to build strong brand identities. Based in Denver, we’re known for our innovative team culture and our commitment to exceptional service. Join us as we make an impact in the industry!
Job Description
We are seeking a dedicated and professional Call Center Agent to join our dynamic customer service team. The ideal candidate will possess excellent communication skills and a genuine passion for providing exceptional support to our customers.
Responsibilities
- Answer inbound customer calls in a timely manner and assist with inquiries.
- Provide accurate information about products and services to customers.
- Document call details and issues in the customer relationship management (CRM) system.
- Resolve customer complaints efficiently, ensuring customer satisfaction.
- Make outbound calls to follow up with customers regarding their inquiries or feedback.
- Maintain knowledge of company products and services to assist customers effectively.
Skills
Benefits
If you’re a motivated and detail-oriented professional looking to make an impact, Pattern Promotions welcomes your application.