Call center director Jobs in Durham, NC
Create a job alert for this search
Call center director • durham nc
Last updated: 3 days ago
Serves as an advocate to our members, guests and prospective members.Provides accurate information regarding company products, policies, and practices to both internal and external customers while ...Show moreLast updated: 24 days ago
Role : Preschool Center Assistant Director of Curriculum.Join the fastest-growing Academy of Early Education in the nation where "Happy Happens Here"!.
At The Learning Experience, we are dedicated to...Show moreLast updated: 18 days ago
Customer Service / Remote] - Anywhere in U.Competitive pay / Medical insurance / 401k / PTO / No cold calling / Paid training - As a Call Center Appointment Setter at Global TekMed Holdings, you wi...Show moreLast updated: 11 days ago
CSR / Remote] - Work from Anywhere in U.Company Match / Paid Vacation / Health Insurance (Available Immediately) - As a Call Center Representative at 160 Driving Academy, you will : Answer incoming ...Show moreLast updated: 7 days ago
In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.
In consultation with the Assi...Show moreLast updated: 30+ days ago
IMMEDIATE OPENINGS - HURRICANE RELIEF AGENTS.MCI is seeking agents to work as needed in response to disaster relief efforts.
This is a temporary, remote position contingent on hurricane disaster rel...Show moreLast updated: 30+ days ago
Location : 14 Moore Drive, Durham, NC.Shift / Schedule : Friday- Sunday 11 : 00am-11 : 30pm.JOB SUMMARY : The Communications Center Operator II is responsible for answering all emergency and medical code ca...Show moreLast updated: 14 days ago
Globally recognized Fortune 5 eCommerce company is currently hiring for a HR Assistants (Call Center) that will heavily focus on supporting internal employees with various questions and stages of s...Show moreLast updated: 30+ days ago
Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve.
Maintains patient safety by ensuring co...Show moreLast updated: 3 days ago
Customer Service / Remote] - Anywhere in U.Monthly attendance bonus / Benefits - As a Call Center Rep at LendingTree, you will : Answer inbound calls from prospective or current customers in a timel...Show moreLast updated: 3 days ago
Description Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve.Summary : Maintains patien...Show moreLast updated: 3 days ago
Become part of an inclusive organization with over 40,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve.
Previous leadership experience ...Show moreLast updated: 3 days ago
A company is looking for a Call Center Representative to provide excellent customer service and assist clients with inquiries and requests.
Key Responsibilities Answer incoming phone calls and ema...Show moreLast updated: 14 days ago
Customer Service / Fully Remote] - Anywhere in U.Up to $23 per hour / Medical, dental & vision / 401K - As a Call Center Rep you'll : Handle inbound calls, conducting initial screenings and assessme...Show moreLast updated: 10 days ago
Description • • Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve.Summary : • • Maintains pa...Show moreLast updated: 3 days ago
Are you seeking an outpatient opportunity that offers true work-life balance and the autonomy to shape your practice? Our physician-owned orthopedic surgery center in Raleigh, NC, is welcoming an a...Show moreLast updated: 7 days ago
IMMEDIATE OPENINGS - HURRICANE RELIEF AGENTS.MCI is seeking agents to work as needed in response to disaster relief efforts.
This is a temporary, remote position contingent on hurricane disaster rel...Show moreLast updated: 30+ days ago
Call Center Representative positions to receive in-bound, client-scripted phone calls and to complete the data entry of names, addresses, phone numbers, and other pertinent information.The ideal Ca...Show moreLast updated: 25 days ago
Role : Preschool Center Assistant Director of Curriculum.Join the fastest-growing Academy of Early Education in the nation where "Happy Happens Here"!.
At The Learning Experience, we are de...Show moreLast updated: 25 days ago
Customer Service Associate - Incoming Call Center Mychart.Work Arrangement : Remote Requisition Number : 247557 Regular or Temporary : Regular Location : .
Personnel Area : PRMO Date : Jul 9, 2024.At Duke ...Show moreLast updated: 30+ days ago
- Promoted
Call Center Member Support Agent - II
Excel FitnessDurham, NC, USFull-time +1
- Promoted
Preschool Center Assistant Director
The Learning ExperienceDurham, NC, USFull-time
- Promoted
CALL CENTER APPOINTMENT SETTER - WORK FROM HOME
Global TekMed HoldingsChapel Hill, NC, United StatesFull-time
- Promoted
FT CALL CENTER REPRESENTATIVE (100% WORK FROM HOME)
160 Driving AcademyChapel Hill, NC, United StatesFull-time
- Promoted
Director of Operations | Full-Time | Durham Convention Center
AEGDurham, NC, USFull-time
Disaster Relief Call Center Representative
Mass MarketsNC, USFull-time
- Promoted
Call Center Agent
Axelon Services CorporationDurham, NC, USTemporary
Benefits Call Center Specialist
Aston CarterDurham,NC,27701,USATemporary
Call Center Associate Food & Nutrition Services
UNC HEALTHChapel Hill, NC, United StatesPart-time
- Promoted
CALL CENTER REPRESENTATIVE - WORK FROM HOME
LendingTreeDurham, NC, United StatesFull-time
Call Center Associate Food & Nutrition Services
UNC Health Care SystemsChapel Hill, NC, United StatesPart-time
- Promoted
Director Center for Nursing Excellence
UNC HealthChapel Hill, NC, United StatesFull-time
Call Center Representative
VirtualVocationsDurham, North Carolina, United StatesFull-time
- Promoted
FT CALL CENTER REPRESENTATIVE - WORK FROM HOME
Transformations Care NetworkDurham, NC, United StatesFull-time
Call Center Associate Food & Nutrition Services
UNC Health CareChapel Hill, NC, United StatesPart-time
No Call | Physician Owned Surgery Center | Anesthesia and Pain | Raleigh, NC
Jackson Physician SearchChapel Hill, USFull-time
Hurricane Relief Call Center Representative
MCI, LCNC, USTemporary
Call Center Representative - Work From Home
Hall AssociatesDurham, North CarolinaRemote
Full-time +1
Quick Apply
- Promoted
Preschool Center Assistant Director
The Learning Experience #309Durham, NC, USFull-time
Customer Service Associate - Incoming Call Center Mychart
Duke HealthDurham, NC, USFull-time
- sourcing manager (from $ 105,000 to $ 500,000 year)
- facilities director (from $ 95,920 to $ 250,000 year)
- medical director (from $ 185,335 to $ 235,000 year)
- physician recruiter (from $ 208,750 to $ 235,000 year)
- software engineering manager (from $ 150,000 to $ 234,000 year)
- performance engineer (from $ 107,250 to $ 233,490 year)
- dentist (from $ 59,375 to $ 231,360 year)
- psychiatrist (from $ 20,000 to $ 225,000 year)
- rehabilitation specialist (from $ 31,200 to $ 224,984 year)
- financial engineer (from $ 39,000 to $ 214,140 year)
- Los Angeles, CA (from $ 100,000 to $ 221,048 year)
- San Francisco, CA (from $ 126,973 to $ 206,800 year)
- San Bernardino, CA (from $ 132,890 to $ 206,800 year)
- San Mateo, CA (from $ 132,890 to $ 206,800 year)
- Coral Springs, FL (from $ 83,200 to $ 200,000 year)
- Chicago, IL (from $ 114,900 to $ 198,875 year)
- New York, NY (from $ 122,000 to $ 198,875 year)
- Saint Paul, MN (from $ 62,000 to $ 187,180 year)
- Tampa, FL (from $ 91,250 to $ 175,000 year)
- Santa Clarita, CA (from $ 72,500 to $ 172,400 year)
The average salary range is between $ 80,000 and $ 150,000 year , with the average salary hovering around $ 105,000 year .
Call Center Member Support Agent - II
Excel FitnessDurham, NC, US24 days ago
Job type
- Full-time
- Part-time
Job descriptionBilling questions General Planet Fitness inquires. Collection Attempt Calls Cancel and Save Attempt Calls Info Calls from Prospective Members Answer detailed questions regarding member's agreement and company policies while delivering +1 customer service. Facilitate needed updates to members' accounts up to and including cancel request with the mindset of saving the membership through asking questions and overcoming objections. Strive for first call resolution and follow through with a sense of urgency. Maintain department inboxes and other items as designated by Call Center leadership, and ensure items are completed within Excel Fitness standards. Participates in training of new Call Center employees. Help oversee the cleanliness of the Call Center. Perform additional duties as assigned Proven performance by meeting bonus metrics for three (3) consecutive months. Proven mastery of Member Support Level 1 role through call quality scores of no less than 90% average for three (3) consecutive months. Successful completion of the Call Center advanced call training to handle collection, cancel-saves, and info calls. HS diploma or equivalent required and must be at least 18 years old. Proven ability to efficiently utilize system applications to assist with all member inquiries, process member account transactions and provide research and resolution for member concerns. Proficient verbal and written skills to effectively communicate. Familiar with Excel mission, values, vision, and culture, as well as the Planet Fitness brand. Strong knowledge and familiarity of Planet Fitness operations and membership practices. Proficiency in Microsoft Office, Customer Relationship Management (CRM) systems and other related applications. Ability to exercise excellent judgement and guide others clearly and effectively. Courtesy, tact and diplomacy are essential elements of this position when working with internal and external customers. Punctuality, reliability, patience, and a strong willingness to go above and beyond. Make payday any day by taking advantage of our financial wellness benefit, MyFlexPay Every Team Player receives a FREE Planet Fitness Black Card Membership Our Employee Assistance Program (EAP) gives you free and confidential access to counseling resources PLUS - Paid Time Off (PTO), Paid Parental Leave, and Health Insurance Benefits are offered to all eligible Team Players Supervisory Responsibility : There are no supervisory responsibilities for this role. Work Environment : This job operates in a professional office environment. This role regularly uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands : The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, sit, talk and hear; walk; use hands to finger, handle or feel; and reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Position Type / Expected Hours of Work : This is a nonexempt position. A nonexempt employee is one who is entitled to the minimum wage and / or overtime pay protections of the FLSA. The anticipated work schedule for this position will be set during normal Call Center hours of operation and determined by business need. Full-Time employees are ones that regularly work at least 30 hours per week. Part-Time employees are ones that regularly work 29 hours per week or less. Availability of Full-Time and Part-Time positions are dependent on business need. Travel : No travel is expected for this position. EEO Statement : Excel Fitness is an Equal Opportunity Employer. We are committed to the policy of equal employment opportunity in recruitment, hiring, career advancement, and all other employment practices. Other Duties : Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Position : Member Support Level 2
Reports to : Call Center Manager
Department : Call Center Operations
Purpose : Serves as an advocate to our members, guests and prospective members. Provides accurate information regarding company products, policies, and practices to both internal and external customers while delivering +1 customer service.
Duties and Responsibilities :
- Handle inbound phone calls, answering questions / concerns by internal and external customers regarding the Planet Fitness brand while delivering +1 customer service. Inbound calls include :
Membership questions
Qualifications :
Benefits & Perks :
Other Details :