Call center director Jobs in El Paso, TX
Last updated: 15 hours ago
The Director of Call Center will be responsible for overseeing the day-to-day operations of our call center, ensuring that we provide outstanding customer service while meeting and exceeding perfor...Show moreLast updated: 1 day ago
This is a part-time position, working on an as needed basis, requiring approximately 40 hours per week, which will include nights, weekends, and / or holidays.
The Providencia Group is led by a purpos...Show moreLast updated: 1 day ago
Veterans Engineering is seeking Tier 1 Call CenterRepresentatives to support a Department of Veterans Affairs (VA) call center that servesas the initial point of contact for veterans seeking inform...Show moreLast updated: 4 days ago
We're looking for an enthusiastic, highly motivated Call Center Manager to join our growing team.If you love helping people, thrive in a fast-paced environment, and are looking for career growth, w...Show moreLast updated: 1 day ago
Exciting opportunity for a motivated individual with a knack for operational coordination and management.Your expertise will help shape and enhance the efficiency, productivity, and overall success...Show moreLast updated: 9 days ago
After training, our top agents make an average of $11-$15 an hour.At Aucera your career growth is a priority.As a Call Center Rep, you will ensure a memorable customer experience by using needs-bas...Show moreLast updated: 30+ days ago
About TaskUs : TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their...Show moreLast updated: 1 day ago
Call Center Representative positions to receive in-bound, client-scripted phone calls and to complete the data entry of names, addresses, phone numbers, and other pertinent information.The ideal Ca...Show moreLast updated: 30+ days ago
We are seeking a Call Center Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.Handle custom...Show moreLast updated: 1 day ago
MDS Communications is looking to hire full time.Remote Outbound Call Center Agents.MDS Communications has been in business for 32 years and works for well known and admired organizations, including...Show moreLast updated: 19 days ago
AnswerNet is the brand name for the AnswerNet family of companies including AnswerNet, Inc.ECC (Energy Choice California), Synergy Solutions, TPV.
Together with our affiliates, AnswerNet operates mo...Show moreLast updated: 15 hours ago
Two positions available with an auto finance company.You will interview for both roles, managers will decide what role you'll be a better fit for.
Customer Service Representative.Monday - Friday 8 A...Show moreLast updated: 1 day ago
Call Center Representative - El Paso Dentistry 4 Kids (Dyer).Competitive Hourly Rate Plus Monthly Bonus Potential of up to $200 • •.
Are you hardworking, dependable, coachable, and CAREER-MINDED?.Can...Show moreLast updated: 4 days ago
The Director of Center Stores is a key leadership role in the retail industry, responsible for overseeing the.This position plays a critical role in.
The Director will lead a team, manage vendor rel...Show moreLast updated: 1 day ago
Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague.A career at Sedgwick means experiencing our culture of caring.It means having fle...Show moreLast updated: 30+ days ago
Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions.
Our mission is to serve as a trusted partner to our cli...Show moreLast updated: 1 day ago
- Promoted
DIRECTOR OF CALL CENTER OPERATIONS
MTM LLCTX, United States$70,000.00–$100,000.00 yearly
Full-time
- Promoted
CALL CENTER SPECIALIST
The Providencia GroupTX, United StatesPart-time
- Promoted
Tier 1 Call Center Representative
VETERANS ENGINEERING INCORPORATEDEl Paso, TX, USFull-time
- Promoted
CALL CENTER MANAGER
billyGOTX, United StatesFull-time
- Promoted
CALL CENTER MANAGER
workfamilyTX, United StatesFull-time
- Promoted
Call Center Representative - Paid Training!
AuceraEl Paso, TX, United States$11.00–$15.00 hourly
- Promoted
Bilingual Call Center Representative - Critical Safety
TaskUsShady Hollow, TX, United StatesFull-time
- Promoted
Call Center Representative - Work From Home
Hall AssociatesEl Paso, TexasQuick Apply
- Promoted
CALL CENTER REPRESENTATIVE
Professional Moving & StorageTX, United StatesFull-time
- Promoted
Call Center Representative
MDS CommunicationsEl Paso, Texas, United States$15.00–$16.00 hourly
Remote
Full-time
- Promoted
- New!
Call Center Agent IB -REMOTE
Cerida Investment CorpEl Paso, TX, US$16.00 hourly
Remote
Full-time
- Promoted
CALL CENTER REP WITH BACHELORS DEGREE
TEKsystemsTX, United States$18.50–$23.50 hourly
Full-time
- Promoted
Call Center Representative
Kids Dental BrandsEl Paso, TX, US$12.25 hourly
Full-time
Call Center Supervisor
SaversEl Paso, TX Candidates must be located in El Paso, TX.Reporting to the Operations Manager, this individual provides front line leadership directing 5-15 Customer Service Representatives supporting the day-to-d...Show moreLast updated: 30+ days ago
- Promoted
DIRECTOR OF CENTER STORE
Retail OptionsTX, United StatesFull-time
Call Center Supervisor
Savers / Value VillageEl Paso, TX, US Candidates must be located in El Paso, TX.As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household...Show moreLast updated: 30+ days ago
Call Center Representative
SedgwickRemote, Texas, USPart-time
- Promoted
PROGRAM LEAD - CALL CENTER OPERATIONS, VP
Citigroup, Inc.TX, United States$138,720.00–$208,080.00 yearly
Full-time
DIRECTOR OF CALL CENTER OPERATIONS
MTM LLCTX, United States1 day ago
Salary
$70,000.00–$100,000.00 yearly
Job type
- Full-time
Job description5+ years of experience in call center operations, with at least 3 years in a leadership role. Proven track record of achieving performance targets and improving customer satisfaction. Strong analytical skills and experience with data-driven decision-making. Exceptional communication and interpersonal skills. Ability to lead and inspire teams in a fast-paced environment. Proficient in call center technologies and CRM systems. Competitive salary and performance-based bonuses. Comprehensive benefits package, including health, dental, and retirement plans. Opportunities for professional growth and development. A supportive and inclusive work environment that values innovation and teamwork. 401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance Monday to Friday Weekends as needed
Job Summary :
The Director of Call Center will be responsible for overseeing the day-to-day operations of our call center, ensuring that we provide outstanding customer service while meeting and exceeding performance metrics. This role requires strong leadership skills, strategic thinking, and a passion for developing a high-performing team.
Key Responsibilities :
- Develop and implement strategies to enhance customer experience and operational efficiency.
- Lead, mentor, and manage a team of call center managers and staff, fostering a culture of excellence and accountability.
- Monitor key performance indicators (KPIs) and implement improvements based on data-driven analysis.
- Collaborate with cross-functional teams to align call center operations with company objectives and customer needs.
- Manage budgets, forecasts, and resource allocation to optimize performance.
- Ensure compliance with company policies, industry regulations, and best practices.
- Drive continuous improvement initiatives to enhance service quality and operational processes.
- Create and maintain effective training programs to develop staff skills and capabilities.
Qualifications :
Why Join Us?
Job Type : Full-time
Pay : $70,000.00 - $100,000.00 per year
Benefits :Schedule :