Talent.com

Call center director Jobs in Jacksonville, FL

Last updated: 1 day ago
  • Promoted
Call Center Representative

Call Center Representative

Net2Source Inc.Jacksonville, FL, United States
Full-time
Title : Customer Service Representative I (Inbound / Outbound).Location : Jacksonville, FL 32224 (Remote).Candidates MUST be available for either of these shifts Tuesday – Saturday or Sunday - Thursday...Show moreLast updated: 3 days ago
  • Promoted
Call Center Coordinator

Call Center Coordinator

LEVENSON EYE ASSOCIATESJacksonville, FL, US
$17.00–$19.00 hourly
Full-time
Call Center Operator (Bilingual a plus).Levenson Eye Associates is a multisite ophthalmology practice with locations throughout the Jacksonville metropolitan area. Our experienced and skilled caregi...Show moreLast updated: 30+ days ago
  • Promoted
BILINGUAL CALL CENTER REP

BILINGUAL CALL CENTER REP

Turner Pest ControlFL, United States
Full-time
Essential Duties and Responsibilities.This position will serve as the main contact and face of the company for our customers. You will provide outstanding customer service in a timely, upbeat, and f...Show moreLast updated: 5 days ago
  • Promoted
Proxy Call Center Representative

Proxy Call Center Representative

EquinitiJacksonville, FL, United States
$18.00 hourly
Full-time
This is a temporary, full-time hours, 100% remote position.Other Remote Locations : AL, CT, FL, GA, MA, MD, NC, NJ, NY, PA, SC, TX. Some Saturdays required from 10 : 00 am to 6 : 00 pm.Equiniti is a lead...Show moreLast updated: 30+ days ago
  • Promoted
Call Center Associate (Remote)

Call Center Associate (Remote)

D Aceto Services LLCJacksonville, Florida
Quick Apply
D Aceto Services LLC is seeking a friendly and motivated Call Center Associate to join our remote team.In this role, you will be the first point of contact for our customers, providing excellent se...Show moreLast updated: 30+ days ago
Call Center Supervisor

Call Center Supervisor

NCB Management Services IncJacksonville, Florida, United States, 32256
The Call Center Supervisor assists in trainings, evaluates and monitors on-the-job performance of staff responsible for third party collections. The Collections Supervisor also ensures that the Coll...Show moreLast updated: 8 days ago
  • Promoted
CALL CENTER SUPERVISOR

CALL CENTER SUPERVISOR

Safepoint MGA, LLCFL, United States
Full-time
Are you an insurance professional with a passion for leadership? Are you interested in leading a team to provide exemplary customer service? Submit your application to our Personal Lines Customer S...Show moreLast updated: 5 days ago
  • Promoted
CALL CENTER REPRESENTATIVE

CALL CENTER REPRESENTATIVE

IDIQFL, United States
$18.50–$22.00 hourly
Full-time
IDIQ is an award-winning company looking for smart and motivated people to join our call centers.As an industry leader in credit report and identity theft monitoring services, we are growing our ca...Show moreLast updated: 5 days ago
  • Promoted
Remote Call Center

Remote Call Center

Global Channel ManagementJacksonville, FL, United States
Remote
Full-time
About the job Remote Call Center.Call center needs 1+ years experience.Availability to work a schedule that ends no later than 10 pm eastern time for either Sunday-Thursday or Tuesday-Saturday sche...Show moreLast updated: 1 day ago
  • Promoted
Call Center Rep I

Call Center Rep I

HonorVet TechnologiesJacksonville, FL, United States
Full-time
Receives and processes loss assignments according to client instructions.Conducts emergency call outs to contractors via three way calls with homeowners. Achieves and maintains proficiency with all ...Show moreLast updated: 2 days ago
  • Promoted
Call Center Representative

Call Center Representative

VirtualVocationsJacksonville, Florida, United States
Full-time
A company is looking for a Call Center Representative to join their team.Key ResponsibilitiesRespond to inbound phone calls and process inquiries from members and providersResolve customer service ...Show moreLast updated: 8 days ago
Call Center Supervisor

Call Center Supervisor

soleraJacksonville
Full-time
Tuesday- Saturday 11am-8pm EST.Tuesday- Saturday 10am-7pm EST.AND ITS US SUBSIDIARIES (TOGETHER, SOLERA) IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER. THE FIRM'S POLICY IS NOT TO DISCRIMINATE AGAINST...Show moreLast updated: 30+ days ago
Director of Default Call Center

Director of Default Call Center

Flagstar Bank, Baymeadows Way West, Jacksonville
Full-time
Director of Default Call Center.Director of Default Operations, the Director of Default Call Center is responsible for the overall strategy and performance of Flagstar’s multi-site default call cen...Show moreLast updated: 30+ days ago
  • Promoted
Claims Call Center Representative

Claims Call Center Representative

Stillwater Insurance GroupJacksonville, FL, US
Full-time
Join Our Team at Stillwater Insurance Group!.Stillwater Insurance Group is looking for motivated, talented individuals to join our growing team! If you are passionate about making a difference and ...Show moreLast updated: 30+ days ago
  • Promoted
YES CENTER CALL CENTER SPECIALIST - TAMPA YMCA

YES CENTER CALL CENTER SPECIALIST - TAMPA YMCA

Sulphur Springs YMCAFL, United States
Full-time
Under the direction of the YMCA Engagement and Solutions Center (YES Center) Call Center Director, the YES Center Call Center Specialist will be responsible for receiving inbound and performing out...Show moreLast updated: 5 days ago
  • Promoted
Call Center Representative

Call Center Representative

MDS CommunicationsRemote, Florida, US
$15.00–$16.00 hourly
Remote
Full-time
MDS Communications is looking to hire full time.Remote Outbound Call Center Agents.MDS Communications has been in business for 32 years and works for well known and admired organizations, including...Show moreLast updated: 3 days ago
  • Promoted
Call Center Coordinator

Call Center Coordinator

LEVENSON EYE ASSOCIATES, INC.Jacksonville, FL, United States
$17.00–$19.00 hourly
Full-time
Call Center Operator (Bilingual a plus).Levenson Eye Associates is a multisite ophthalmology practice with locations throughout the Jacksonville metropolitan area. Our experienced and skilled caregi...Show moreLast updated: 2 days ago
Call Center Representative

Call Center Representative

Net2Source Inc.Jacksonville, FL, United States
3 days ago
Job type
  • Full-time
Job description

Title : Customer Service Representative I (Inbound / Outbound)

Location : Jacksonville, FL 32224 (Remote)

Contract : 3+ months

Candidates MUST be available for either of these shifts Tuesday – Saturday or Sunday - Thursday Hours – 11 : 30am – 8pm and 12 : 30pm – 9pm. Final shifts will be provided during training sessions.

Candidates from below states can apply :

Alabama, Arizona, Arkansas, Delaware, Florida, Georgia, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Mississippi, Missouri, Nebraska, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, South Carolina, South Dakota, Tennessee, Texas, Utha, Virginia, Wisconsing, Wyoming

Description :

This is a remote position.

  • All Candidates must have : Internet Service (cannot connect via WiFi)
  • Minimum 25mbps upload and 25mbps download. (Run internet speed test at to confirm)
  • Availability to work a schedule that ends no later than 10pm eastern time.
  • Availability to work a Saturday shift with a rotation day off during the week.
  • Experience : Call center experience preferred.
  • Sales experience preferred.
  • Retention experience preferred.
  • Skills / Abilities Basic knowledge of computer applications.
  • Excellent problem solving and communication skills.
  • Ability to persuade customer to agree on recommended path and / or overcome customer objections
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
  • Ability to maintain composure, keep emotions in check and avoid aggressive behavior, even in very difficult situations.
  • Strong listening skills used to conduct needs analysis.
  • Ability to multi-task while speaking to prospects.
  • Must be able to work with confidential information regarding customer accounts and employee files.

Responsibilities : Position Summary :

  • Agents receive inbound telephone calls (no outbound calling) as a result of various CLIENT marketing and partner campaigns. Engage with interested Security and Smart Home customers to qualify sales opportunities and schedule sales appointments with our CLIENT Field employees.Answer incoming calls from customers and / or CLIENT employees.
  • Identify the reason for the call through discovery.
  • Determine proper solution for customer, make recommendation, and overcome objections if needed.
  • Transfer the call to the appropriate group for handling that ensures the optimum customer experience.
  • Schedule appointments where applicable.
  • Process cancellation requests where applicable.
  • Perform other duties and related work as assigned.