Call center director Jobs in Lewisville, TX
Last updated: 1 day ago
The Director of Call Center will be responsible for overseeing the day-to-day operations of our call center, ensuring that we provide outstanding customer service while meeting and exceeding perfor...Show moreLast updated: 1 day ago
Founded in 2001, Vivid Seats (NASDAQ : SEAT) is a leading online ticket marketplace committed to becoming the ultimate partner for connecting fans to the live events, artists, and teams they love.We...Show moreLast updated: 4 days ago
This is a part-time position, working on an as needed basis, requiring approximately 40 hours per week, which will include nights, weekends, and / or holidays.
The Providencia Group is led by a purpos...Show moreLast updated: 1 day ago
Join the fastest growing childcare company today! .We are leaders in the early education industry and our people are given the opportunity to do their best every day, in our state-of-the-art center...Show moreLast updated: 30+ days ago
Exciting opportunity for a motivated individual with a knack for operational coordination and management.Your expertise will help shape and enhance the efficiency, productivity, and overall success...Show moreLast updated: 9 days ago
We're looking for an enthusiastic, highly motivated Call Center Manager to join our growing team.If you love helping people, thrive in a fast-paced environment, and are looking for career growth, w...Show moreLast updated: 1 day ago
Call Center Representative - El Paso Dentistry 4 Kids (Dyer).Competitive Hourly Rate Plus Monthly Bonus Potential of up to $200 • •.
Are you hardworking, dependable, coachable, and CAREER-MINDED?.Can...Show moreLast updated: 1 day ago
Call Center Sales Representative- Carrollton.All My Sons Moving & Storage is seeking a Call Center Sales Representative that has a winning skill set that matches our winning business.All My Sons Mo...Show moreLast updated: 1 day ago
We are seeking a Call Center Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.Handle custom...Show moreLast updated: 1 day ago
Veterans Engineering is seeking Tier 1 Call CenterRepresentatives to support a Department of Veterans Affairs (VA) call center that servesas the initial point of contact for veterans seeking inform...Show moreLast updated: 1 day ago
Center Directors at The Learning Experience influence the growth and development of both children and teachers.They create an environment of collaboration and community, encouraging everyone to thr...Show moreLast updated: 20 days ago
Provide primary phone, email, and chat support for company inbound queues.Engage in meaningful conversations with clients to ensure every interaction is fast, friendly and frictionless.Ask appropri...Show moreLast updated: 30+ days ago
We're looking for an enthusiastic, highly motivated Call Center Manager to join our growing team.If you love helping people, thrive in a fast-paced environment, and are looking for career growth, w...Show moreLast updated: 8 days ago
Identifies, schedules and interviews teacher candidates; Builds networks of external future talent.Conducts classroom observations, evaluations, and provides feedback that motivates and encourages ...Show moreLast updated: 30+ days ago
The Director of Center Stores is a key leadership role in the retail industry, responsible for overseeing the.This position plays a critical role in.
The Director will lead a team, manage vendor rel...Show moreLast updated: 1 day ago
A company is looking for a Call Center Representative to join their team.Key ResponsibilitiesRespond to inbound phone calls and process inquiries from members and providersResolve customer service ...Show moreLast updated: 8 days ago
Join the fastest growing Academy of Early Education in the nation where “.When it comes to our people, here at The Learning Experience we are committed to giving everyone a platform to display thei...Show moreLast updated: 30+ days ago
- Promoted
DIRECTOR OF CALL CENTER OPERATIONS
MTM LLCTX, United States$70,000.00–$100,000.00 yearly
Full-time
- Promoted
Call Center Associate
Vivid SeatsCoppell, TX, US$37,000.00 yearly
Full-time
- Promoted
CALL CENTER SPECIALIST
The Providencia GroupTX, United StatesPart-time
Center Director
Kinder CareSouthlake, Texas, United States Where first steps, new friendships, and confident learners are born.At KinderCare Learning Companies, the first and only early childhood education provider recognized with the.Gallup Exceptional Wo...Show moreLast updated: 30+ days ago
Center Director
The Learning Experience #160Lewisville, TX, US$36,000.00–$68,000.00 yearly
Full-time
- Promoted
CALL CENTER MANAGER
workfamilyTX, United StatesFull-time
- Promoted
CALL CENTER MANAGER
billyGOTX, United StatesFull-time
- Promoted
CALL CENTER REPRESENTATIVE
Kids Dental BrandsTX, United States$12.25 hourly
Full-time
- Promoted
Call Center Customer Service
All My Sons Moving & StorageCarrollton, TX, United States$20.00–$25.00 hourly
Full-time
- Promoted
CALL CENTER REPRESENTATIVE
Professional Moving & StorageTX, United StatesFull-time
- Promoted
TIER 1 CALL CENTER REPRESENTATIVE
VETERANS ENGINEERING INCORPORATEDTX, United StatesFull-time
Center Director
KinderCare EducationUS-Texas-Southlake Where first steps, new friendships, and confident learners are born.At KinderCare Learning Companies, the first and only early childhood education provider recognized with the.Gallup Exceptional Wo...Show moreLast updated: 30+ days ago
- Promoted
Center Director
The Learning Experience #226Flower Mound, TX, USFull-time
Call Center Agent
Triumph FinancialCoppell, TX, USFull-time
- Promoted
Call Center Manager
BillyGo LLCGrapevine, TX, United StatesFull-time
Center Director
The Learning Experience75028, Flower Mound, TX$35,000.00–$42,000.00 yearly
- Promoted
DIRECTOR OF CENTER STORE
Retail OptionsTX, United StatesFull-time
- Promoted
Call Center Representative
VirtualVocationsCarrollton, Texas, United StatesFull-time
Center Director
The Learning Experience #336Farmers Branch, TX, US$45,000.00–$55,000.00 yearly
Full-time
DIRECTOR OF CALL CENTER OPERATIONS
MTM LLCTX, United States1 day ago
Salary
$70,000.00–$100,000.00 yearly
Job type
- Full-time
Job description5+ years of experience in call center operations, with at least 3 years in a leadership role. Proven track record of achieving performance targets and improving customer satisfaction. Strong analytical skills and experience with data-driven decision-making. Exceptional communication and interpersonal skills. Ability to lead and inspire teams in a fast-paced environment. Proficient in call center technologies and CRM systems. Competitive salary and performance-based bonuses. Comprehensive benefits package, including health, dental, and retirement plans. Opportunities for professional growth and development. A supportive and inclusive work environment that values innovation and teamwork. 401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance Monday to Friday Weekends as needed
Job Summary :
The Director of Call Center will be responsible for overseeing the day-to-day operations of our call center, ensuring that we provide outstanding customer service while meeting and exceeding performance metrics. This role requires strong leadership skills, strategic thinking, and a passion for developing a high-performing team.
Key Responsibilities :
- Develop and implement strategies to enhance customer experience and operational efficiency.
- Lead, mentor, and manage a team of call center managers and staff, fostering a culture of excellence and accountability.
- Monitor key performance indicators (KPIs) and implement improvements based on data-driven analysis.
- Collaborate with cross-functional teams to align call center operations with company objectives and customer needs.
- Manage budgets, forecasts, and resource allocation to optimize performance.
- Ensure compliance with company policies, industry regulations, and best practices.
- Drive continuous improvement initiatives to enhance service quality and operational processes.
- Create and maintain effective training programs to develop staff skills and capabilities.
Qualifications :
Why Join Us?
Job Type : Full-time
Pay : $70,000.00 - $100,000.00 per year
Benefits :Schedule :