Call center director Jobs in Milwaukee, WI

Overview

Concentra is seeking a Physician Center Medical Director for our Milwaukee, WI market to complement our team! In this role we are looking for experience with Occupational Medicine and / or Urgent Care, or an interest in making a career move to Occupational Medicine!

The Center Medical Director supports the Director of Medical Operations by providing exceptional clinical care delivery within the center, consistent with Concentra’s clinical model, and ensuring optimal clinical outcomes for our workforce patient population. As Medical Director for the center, you will share responsibilities with the Center Leadership Team that includes onboarding, coaching, ensuring that standard workflows are followed, and clinical delivery is best in class. The Medical Director will provide clinical coverage treating patients and creating space to perform delegated Medical Director responsibilities.

At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve.

Center Hours : Monday-Friday 8am-5pm

Location : 5500 W Brown Deer Dr. Ste 400 Milwaukee, WI

Responsibilities

Practice Details :

• 100% center-based providing direct patient care, mentoring, leading by example, and demonstrating clinical excellence and an exceptional patient experience.
• Collaborates under Director of Medical Operations (DMO) direction to identify opportunities to improve clinical quality, workflows, safety, center performance, patient and client experience and satisfaction metrics, or other facets of the practice.
• Works with the Center Leadership and director teams (primarily DMO and Director of Clinical Services (DCS) to identify clinical improvement opportunities and ensure appropriate support and workflow compliance that foster an environment optimal for patient care.
• Maintains and leverages relationships with employers, payers, referral sources, networks, and local communities to drive market growth.
• Assists DMO and EA in managing center staffing and adjustments for unforeseen coverage needs.
• May be required to observe drug / alcohol testing of patients.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Qualifications

Education / Qualifications :

Job-Related Experience :

Additional Data

Benefits :

This job requires access to confidential and critical information, requiring ongoing discretion and secure information management.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Concentra is an Equal Opportunity Employer, including disability / veteran.

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