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Call center director Jobs in Topeka, KS

Last updated: 20 hours ago
  • Promoted
Treatment Center Director / Program Manager

Treatment Center Director / Program Manager

BayMark Health ServicesTopeka, Kansas, United States, 66611
Full-time
Treatment Center Director / Program Director.BAART Programs is looking for an accountable, process oriented and efficient leader of operations for our Opiate Treatment Program.A great Treatment Cente...Show moreLast updated: 3 days ago
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Treatment Center Director / Program Manager

Treatment Center Director / Program Manager

baymarkTopeka, KS, United States
Full-time
Position at MedMark Treatment Centers.Treatment Center Director / Program Director.BAART Programs is looking for an accountable, process oriented and efficient leader of operations for our Opiate Tre...Show moreLast updated: 8 days ago
Call Center and Claims Representative

Call Center and Claims Representative

HumanaRemote, Kansas
Remote
Full-time
Humana”) offers competitive benefits that support whole-person well-being.Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while...Show moreLast updated: 30+ days ago
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OAM CALL CENTER LEAD PLASTICS BURN & WOUND

OAM CALL CENTER LEAD PLASTICS BURN & WOUND

The University of Kansas Health SystemKS, United States
Full-time
OAM Call Center Lead Plastics Burn & Wound.Position Summary / Career Interest : .The OAM (Office of Access Management) Call Center Lead monitors incoming call volume throughout the day and assigns st...Show moreLast updated: 1 day ago
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Director of Finance| Stormont Vail Events Center

Director of Finance| Stormont Vail Events Center

AEGTopeka, KS, US
$70,000.00–$85,000.00 yearly
Full-time
In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. The Director of Finance direc...Show moreLast updated: 2 days ago
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Consumer Services Specialist (Call Center- start date of 4 / 7)

Consumer Services Specialist (Call Center- start date of 4 / 7)

UMB BankTopeka, KS, United States
$25,640.00–$49,440.00 yearly
Full-time
We are currently hiring for our next call center class starting 4 / 7 / 2025.Unparalleled Customer Experience and build relationships with UMB customers through the handling of inbound service center c...Show moreLast updated: 1 day ago
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ON-CALL CRISIS CLINICIAN

ON-CALL CRISIS CLINICIAN

Family Service and Guidance Center TopekaKS, United States
Part-time
Take after-hours crisis calls and determine the best way to provide support at the time by talking to the client over the phone, providing an in-person crisis session, facilitating hospitalization,...Show moreLast updated: 21 hours ago
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Director, Validations

Director, Validations

Cardinal HealthTopeka, KS, United States
Full-time
The Director, Validations is responsible for management and oversight of the validation program for Cardinal Health Nuclear and Precision Health Solutions (NPHS) facilities.Reporting to the Vice Pr...Show moreLast updated: 3 days ago
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Child Support Specialist - Call Center

Child Support Specialist - Call Center

YoungWilliams Child Support ServicesTopeka, KS, United States
Full-time
The Child Support Specialist is responsible for initiating locate, intake, establishment, enforcement, or interstate actions for the establishment of paternity, establishment of a support order, en...Show moreLast updated: 21 hours ago
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Medical Director

Medical Director

Theoria MedicalTopeka, KS, United States
Up to $400,000 annually + monthly Medical Director Stipend and this position is eligible for a.Competitive compensation with balanced hours. NP / PA support at all locations, always.Pre-Screened Patie...Show moreLast updated: 29 days ago
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On-Call Crisis Clinician

On-Call Crisis Clinician

Family Service and Guidance Center of ToTopeka, KS, US
Part-time
Take after-hours crisis calls and determine the best way to provide support at the time by talking to the client over the phone, providing an in-person crisis session, facilitating hospitalization,...Show moreLast updated: 30+ days ago
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FOOD SERVICE WORKER (ON CALL)

FOOD SERVICE WORKER (ON CALL)

Morrison HealthcareKS, United States
$25.00 hourly
Full-time +1
We are hiring immediately for on call .Mercy Pittsburg - 1 Mount Carmel Place, Pittsburg, KS 66762.Note : online applications accepted. Must be able to work days, evenings, and weekends.Previous expe...Show moreLast updated: 2 days ago
Washburn University is hiring : Assistant Professor (Director of Writing Center)

Washburn University is hiring : Assistant Professor (Director of Writing Center)

MediabistroTopeka, KS, United States
Full-time
Assistant Professor (Director of Writing Center).The screening committee will review all eligible applications submitted by January 24, 2025. Washburn University's Department of English invites appl...Show moreLast updated: 30+ days ago
  • Promoted
OAM CALL CENTER LEAD PLASTICS BURN & WOUND

OAM CALL CENTER LEAD PLASTICS BURN & WOUND

The University of Kansas HospitalKS, United States
Full-time
OAM Call Center Lead Plastics Burn & Wound.Position Summary / Career Interest : .The OAM (Office of Access Management) Call Center Lead monitors incoming call volume throughout the day and assigns st...Show moreLast updated: 1 day ago
Assistant Professor (Director of Writing Center)

Assistant Professor (Director of Writing Center)

Washburn UniversityTopeka
Washburn University's Department of English invites applications for an Assistant Professor in Rhetoric and Composition / Writing Studies to begin August 1, 5. This is a 9-month, tenure track position...Show moreLast updated: 30+ days ago
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Area Director

Area Director

Fellowship of Christian AthletesTopeka, KS, United States
Full-time
The Director is responsible for growing the ministry by praying, staffing, and funding the area through the Advancement Lanes : Ministry, Board, Donor, Talent and International.The Director works in...Show moreLast updated: 23 hours ago
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REGISTERED NURSE ON CALL

REGISTERED NURSE ON CALL

Gentiva HospiceKS, United States
Full-time
Gentiva Hospice is a member of the Gentiva family - an industry leader in hospice, palliative, home health, and personal home care. Our place is by the side of those who need us, offering physical, ...Show moreLast updated: 1 day ago
Health Care Call Center Representative II and III

Health Care Call Center Representative II and III

SS&C Technologies HoldingsRemote - Kansas, US
Remote
Full-time
Health Care Call Center Representative II and III.This position requires schedule flexibility to work an 8-hour shift with shifts starting at 11am and 12pm, working one day during the weekend.Days ...Show moreLast updated: 30+ days ago
Medical Director Aetna Duals Center of Excellence

Medical Director Aetna Duals Center of Excellence

CVS HealthKansas, Work At Home, US
Remote
Full-time
Bring your heart to CVS Health.Every one of us at CVS Health shares a single, clear purpose : Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced...Show moreLast updated: 30+ days ago
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HAIR STYLIST - MARKETPLACE CENTER

HAIR STYLIST - MARKETPLACE CENTER

Great ClipsKS, United States
$24.00–$32.00 hourly
Full-time +1
Join a locally owned Great Clips® salon, the world's largest salon brand, and be one of the GREATS! Whether you're new to the industry or have years behind the chair great opportunities await!.Why ...Show moreLast updated: 20 hours ago
Treatment Center Director / Program Manager

Treatment Center Director / Program Manager

BayMark Health ServicesTopeka, Kansas, United States, 66611
3 days ago
Job type
  • Full-time
Job description

Description

Treatment Center Director / Program Director

BAART Programs is looking for an accountable, process oriented and efficient leader of operations for our Opiate Treatment Program.   A great Treatment Center Director leads a diverse team of nurses, counselors, and auxiliary staff to understand the needs of patients undergoing treatment for opioid addiction while maintaining responsibility for daily operations and performance of the clinic.

Essential Duties & Responsibilities :

  • Responsible for the operation & performance of the Opiate Treatment Program (OTP) clinic
  • Manages OTP clinic operations to budgeted / planned results
  • Participates in the interviewing, hiring, training of clinic staff
  • Evaluates, manages, counsels and terminates subordinate personnel
  • Provides direction to clinic personnel and relays corporate mandates, goals and objectives to field personnel
  • Works closely with staff via regular supervision to ensure the completion of performance goals
  • Communicates with and insures compliance with the various regulatory bodies (SAMHSA, DEA, CARF, JCAHO, HIPAA, etc.); manages preparation of various federal, state & local applications, filings, licensure, permits, approvals, etc.
  • Identifies cost-saving opportunities, operational efficiencies, etc. and implements
  • Assists with partnering opportunities, linkage / support agreements and other critical relationships to drive census growth & meet regulatory requirements
  • Develops, monitors and provides reports on key performance indicators of clinic measures and reacts accordingly
  • Works closely with OTP Medical Director, Psychiatric consultant as applicable, OTP Compliance Manager and QA / QI activities   in a variety of areas including, but not limited to – compliance with federal & state rules, laws & regulations; compliance with CARF / JCAHO, performance improvement initiatives, productivity goals, quality patient care, customer service, operational enhancement, growth of patient census, contractual requirements, standardization & conformity, best practices and plans for continuous improvement
  • Becomes familiar with OTP federal & state laws, regulations, etc. and the application of such
  • Becomes familiar with CARF / JCAHO standards and the application of such
  • Responsible for maintenance & updating of policy & procedure manual and clinic operations manuals and procedures
  • Serves as a clinic resource and provides or arranges for clinic training as requested / necessary
  • Maintains patient, employee and company confidentiality

Development Responsibilities :

  • Participates in community relations, education and development activities to drive and maintain census
  • Identifies and implements tactical steps to increase and retain census
  • Works with clinic team to insure operations are prepared to handle increased census
  • Participates in political activities to keep company connected within appropriate circles such as local government board meetings, MTP advisory board meetings, city / county administrator meetings, ADAA meetings, etc.
  • Leads effort to identify, hire & train personnel with cultural diversity to meet the future clinic needs based on patient demographics – identifies cultural community leaders and networks
  • Participation in the overall Company Performance Improvement Process
  • Familiar with standards required by Board of Health, OSHA, etc. and the application of such
  • Assists as requested with marketing programs & literature development
  • Other duties as assigned
  • Qualifications :

  • Multiple years of experience as an administrator of a clinical program
  • Bachelor's degree (in business administration or related) from an accredited college or university
  • Understanding of clinic operations, with significant amount of time working in the field of substance abuse
  • Understanding of HIPAA, Federal, State & CARF standards & regulations
  • Demonstrated organizational and leadership skills with the ability to supervise and manage personnel
  • Strategic thinker to be able to recommend alternative solutions, execute and monitor
  • Self-starter, able to work autonomously and generate ideas and benefits for the Company
  • Customer service focused, eager and energetic
  • Excellent interpersonal and communication skills
  • Satisfactory drug screen and criminal background check.
  • Benefits :

  • Competitive salary
  • Comprehensive benefits package, including medical, dental, vision and 401(K)
  • Generous paid time off
  • Excellent growth and development opportunities
  • Satisfying and rewarding work striving to overcome the opioid epidemic
  • Here is what you can expect from us :

    BAART Programs a progressive substance abuse treatment organization is committed to the highest quality of patient care in a comfortable outpatient clinic setting.   Our ultimate goal is to address the physical, emotional, and mental aspects of opioid use disorder to help each of our patients achieve long-term recovery and an improved quality of life.

    BAART Programs is committed to Equal Employment Opportunity (EEO) and to compliance with all Federal, State and local laws that prohibit employment discrimination on the basis of race, color, age, natural origin, ethnicity, religion, gender, pregnancy, marital status, sexual orientation, citizenship, genetic disposition, disability or veteran’s status or any other classification protected by State / Federal laws.

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