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Call center Jobs in Atlanta, GA

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Call center • atlanta ga

Last updated: 1 day ago
  • Promoted
Call Center Supervisor

Call Center Supervisor

Serenity HealthcareAtlanta, GA, US
Full-time
Are you prepared to lead a team that transforms lives and revolutionizes the customer experience? Serenity, a healthcare technology leader, is in search of a dynamic and mission-oriented Call Cente...Show moreLast updated: 30+ days ago
Call Center Scheduler

Call Center Scheduler

VirtualVocationsDecatur, Georgia, United States
Full-time
A company is looking for a Call Center Scheduler.Key Responsibilities Serve as the Virtual Front Office for outpatient physician practices Manage patient registration and financial clearance pro...Show moreLast updated: 30+ days ago
  • Promoted
Call Center Representative Roadside Assistance

Call Center Representative Roadside Assistance

AAAAtlanta, GA, US
Full-time
Call Center Representative Roadside Assistance.As a remote, work from home AAA Roadside Assistance Call Center Representative, you are the first point of contact for our valued members facing dist...Show moreLast updated: 5 days ago
  • Promoted
Call Center Resource Analyst I

Call Center Resource Analyst I

Alfa InsuranceAtlanta, GA, US
Full-time
Alfa Insurance Resource Analysts are team players that take exceptional pride in the company they represent, the products they sell and in providing excellent customer service.They assist our custo...Show moreLast updated: 6 days ago
  • Promoted
Call Center Representative

Call Center Representative

StoutAtlanta, GA, United States
Full-time
At Stout, we're dedicated to exceeding expectations in all we do - we call it Relentless Excellence.Both our client service and culture are second to none, stemming from our firmwide embrace of our...Show moreLast updated: 26 days ago
  • Promoted
Call Center Operations Supervisor

Call Center Operations Supervisor

Teleperformance USAAtlanta, GA, United States
Full-time
TP is a global, digital business services company.We deliver the most advanced, digitally powered business services to help the worlds best brands streamline their business in meaningful and sustai...Show moreLast updated: 1 day ago
  • Promoted
Call Center

Call Center

Chicken Salad ChickAtlanta, GA, US
Full-time
Providing first-line support to both internal and external customers via phone and email, addressing order fulfillment, product inquiries, information clarification, research, and delivering prompt...Show moreLast updated: 30+ days ago
  • Promoted
Call Center Escalations Manager

Call Center Escalations Manager

Automated Health SystemsAtlanta, GA, United States
Full-time
Automated Health Systems (AHS) is seeking Call Center (Escalations) Manager to manage and oversee Customer Escalations.Health / dental / vision / supplemental insurance / 401(k) / Paid Time Off.Comprehensive...Show moreLast updated: 1 day ago
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Call Center Agent (Panama)

Call Center Agent (Panama)

24 Hours GroupAtlanta, GA, US
Full-time
The Call Center Agent will be answering inbound calls, converting them to leads, and later to towing jobs.Responsible for managing a whole lot of incoming and outgoing calls in the operations.Ident...Show moreLast updated: 6 days ago
Call Center- Pharmacist Consultant

Call Center- Pharmacist Consultant

Elevance HealthAtlanta, Georgia, USA
Full-time
Call Center- Pharmacist Consultant.Be Part of an Extraordinary Team.A proud member of the Elevance Health family of companies CarelonRx (formerly IngenioRx) leverages the power of new technologies ...Show moreLast updated: 6 days ago
  • Promoted
Call Center Appointment Scheduler- Healthcare

Call Center Appointment Scheduler- Healthcare

Monster jobsAtlanta, GA, US
Full-time
Call Center Appointment Scheduler- Healthcare.Location : Atlanta, GA (30345) | 100% On-site.Full-time, weekday availability, possible Saturday's as needed. As a Medical Scheduler, you’ll be the first...Show moreLast updated: 5 days ago
  • Promoted
Call Center Agent (REMOTE)

Call Center Agent (REMOTE)

CrewBloomAtlanta, GA, US
Remote
Full-time
We are seeking dependable and customer-focused Remote Call Center Agents to join our growing team.This full-time, remote position involves handling a variety of inbound and outbound calls to suppor...Show moreLast updated: 5 days ago
Call Center Representative

Call Center Representative

AnswerMTIAtlanta, GA, USA
Full-time
Quick Apply
Full-Time Call Center Representative.AMTI is seeking dedicated and detail-oriented.Full-Time Call Center Representatives. In this vital role, you'll provide friendly, professional, and comprehensive...Show moreLast updated: 30+ days ago
  • Promoted
Program Manager (Call Center)

Program Manager (Call Center)

TechOp Solutions InternationalAtlanta, GA, US
Full-time
TechOp Solutions is seeking a Program Manager (Call Center) who can provide masterful guidance in a federal contact center environment. This role is responsible for leading and managing daily operat...Show moreLast updated: 4 days ago
Call Center Representative

Call Center Representative

AscensusAtlanta, GA
Remote
Full-time
Movement between service center roles, described above may take place to support business needs and seasonal volume, throughout the year. Training would be provided, prior to any movement to support...Show moreLast updated: 30+ days ago
Call Center Representative

Call Center Representative

Ultimate Staffing ServicesAtlanta , GA
Full-time
Our team is looking to hire a call center representative in Buford, GA!.Attracts potential customers by answering product and service questions. suggesting information about other products and serv...Show moreLast updated: 30+ days ago
People also ask
Call Center Supervisor

Call Center Supervisor

Serenity HealthcareAtlanta, GA, US
30+ days ago
Job type
  • Full-time
Job description

Call Center Supervisor

Are you prepared to lead a team that transforms lives and revolutionizes the customer experience? Serenity, a healthcare technology leader, is in search of a dynamic and mission-oriented Call Center Supervisor. Our goal is to empower individuals to take back their lives from challenging health issues through cutting-edge treatments like TMS and Ketamine. This leader will have a proven track record of driving exceptional results in a customer-centric call center environment.

Trigger Warning : This role involves working with suicidal patients, listening to trauma from PTSD patients, and carrying the responsibility to support these individuals; this may be triggering for some people.

Key Responsibilities :

  • Leverage data-driven insights to oversee intricate processes
  • Manage performance metrics, policies, and procedures
  • Identify opportunities to enhance customer service protocols
  • Provide valuable coaching, constructive feedback, and conduct performance evaluations
  • Foster a productive and achievement-oriented environment

Qualifications :

  • At least 1 year of experience as a customer service supervisor (REQUIRED)
  • Background in call center environment
  • Proficient in identifying and measuring core competencies and performance metrics
  • Passion for supporting individuals facing health challenges
  • Ability to make sound decisions amidst competing priorities
  • Exceptionally organized with acute attention to detail
  • Driven and self-motivated
  • Exceptional customer service, communication, problem-solving, and de-escalation skills
  • What We Offer :

  • Medical, Dental, Vision Insurance
  • Clear paths for growth and advancement
  • Competitive compensation ($50-55k)
  • No cold calling or sales involved
  • Generous PTO plus 10 major holidays off
  • 401K retirement plan
  • Employee Referral Program
  • About Serenity :

    Serenity is at the forefront of healthcare technology, leveraging advanced medical devices to provide individuals with long-term success, even after other treatments have fallen short. Grounded in evidence-based research and proven results, we are committed to helping individuals take back their lives through a groundbreaking technological approach to healthcare. Join us in making a meaningful impact on the lives of those we serve.