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Call center Jobs in Aurora, IL

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Call center • aurora il

Last updated: 4 days ago
  • Promoted
Registered Nurse-Call Center

Registered Nurse-Call Center

Advocate Aurora HealthAurora, IL, United States
Full-time
Aurora Psychiatric Hospital - Switchboard.Schedule Details / Additional Information : .Help Facilitate Internal Aurora Transfers telephonically. Will perform Tele Intake (telephonic or Video) assessment...Show moreLast updated: 19 days ago
Center Manager

Center Manager

The UPS Store Naperville #0082Naperville, IL, US
Part-time
The Center Manager is responsible for the day-to-day operations of this retail location.He or she will open and close the center, manage productivity and ensure the center’s team delivers world-cla...Show moreLast updated: 30+ days ago
  • Promoted
Call Center Representative

Call Center Representative

Elite Staffing Inc.Aurora, IL, US
Full-time
Wil take calls from patients to schedule them.Previous call center experience.Previous Medical Background preferred.All employees of Elite Staffing must be 18 years or older and authorized to work ...Show moreLast updated: 11 days ago
Call Center Representative

Call Center Representative

The LaSalle Network Inc.Naperville, Illinois
Temporary
LaSalle Network is hiring a Sales Support Representative.If you have strong communication skills and a knack for connecting with people, this could be the role for you!. Sales Support Representative...Show moreLast updated: 30+ days ago
Care Advocate - Call Center (Off on Wednesday and Saturday)

Care Advocate - Call Center (Off on Wednesday and Saturday)

Gateway FoundationNaperville, IL, US
Full-time
Care Advocate - Call Center (Off on Wednesday and Saturday).Post Date : Feb 13, 2026 Location : .Position Type : Full Time Requisition Number : 33785 Work Schedule : Varies. Established in 1968, Gateway p...Show moreLast updated: 5 days ago
  • Promoted
Manager - Call Center Sales (Manager - Move Channel)

Manager - Call Center Sales (Manager - Move Channel)

Oncourse Home SolutionsNaperville, IL, United States
Full-time
Oncourse Home Solutions, also operated as American Water Resources, is a trusted home protection provider helping homeowners across the country protect what matters most. We are a $500 million organ...Show moreLast updated: 4 days ago
Care Advocate - Call Center (Off on Wednesday and Saturday)

Care Advocate - Call Center (Off on Wednesday and Saturday)

Gateway Foundation IncNaperville, IL, US
Full-time
Established in 1968, Gateway provides essential tools and knowledge for recovery, positively impacting hundreds of thousands of lives. Operating through its Community Services, Corrections Divisions...Show moreLast updated: 5 days ago
  • Promoted
Chaplain On-Call

Chaplain On-Call

Northwestern Medicine Central DuPage HospitalGeneva, IL, United States
Full-time
Chaplains support spiritual well-being by assisting patients, families, and staff members to cope with the uncertainty, stress, and critical demands of the hospital setting.Chaplains are patient-ce...Show moreLast updated: 19 days ago
Will Call Counter Associate

Will Call Counter Associate

FergusonNaperville, IL
Full-time
Since 1953, Ferguson has been a source of quality supplies for a variety of industries.Together We Build Better infrastructure, betterhomesand better businesses. We exist to make our customers’ comp...Show moreLast updated: 30+ days ago
  • Promoted
Beneficiary Services Call Center Manager

Beneficiary Services Call Center Manager

Samaritan's PurseAurora, IL, United States
Full-time +1
Samaritan's Purse is seeking a.Beneficiary Services Call Center Manager.You can be a part of a highly professional.North American Disaster Relief. In this role, you will manage a team that focuses o...Show moreLast updated: 24 days ago
  • Promoted
Chaplain On-Call

Chaplain On-Call

Northwestern Memorial HealthcareGeneva, IL, United States
Full-time
At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace.This patient-first approach is what sets us apart as a leader in the healthcare industry.A...Show moreLast updated: 30+ days ago
People also ask
Registered Nurse-Call Center

Registered Nurse-Call Center

Advocate Aurora HealthAurora, IL, United States
19 days ago
Job type
  • Full-time
Job description

Department :

11597 Aurora Psychiatric Hospital - Switchboard

Status : Full time

Benefits Eligible : Yes

Hou rs Per Week : 40

Schedule Details / Additional Information :

  • 1500-2330 Monday- Friday
  • Help Facilitate Internal Aurora Transfers telephonically
  • Will perform Tele Intake (telephonic or Video) assessments for patients in the ER that have a Behavioral Health Consult. Triage with appropriate on Call MD, along with taking and entering orders.
  • Help Facilitate Non-Aurora Transfers telephonically, assessing documentation, MD triage, taking and entering orders.
  • Take Triage calls telephonically for patients looking for inpatient to see if medical clearance is needed prior to the patient arriving to the hospital for an assessment.
  • On occasion preforming assessments for out patient programs and triaging that assessment with the MD for recommended level of are and scheduling the patient for program.

Major Responsibilities :

  • Uses the nursing process to assess the needs of the patient, plan and implement individualized interventions and evaluate the effectiveness of the plan of care. Includes the patient and family in planning and implementing care and develops and maintains a therapeutic relationship throughout the healthcare continuum.
  • Anticipates and recognizes significant changes in the patient's condition, status, and need for care. Provides ongoing assessment of the patient and takes appropriate actions when changes occur. Anticipates and alters the plan of care as needed, mobilizes appropriate resources, and collaborates with other health care team members to coordinate patient centered care.
  • Implements strategies to reduce patient risk and increase patient safety. Assesses patient and family readiness to learn and individualizes the approach as necessary. Works collaboratively to develop strategies to meet the learning needs of the patient and family.
  • Actively coordinates the discharge plan utilizing an interdisciplinary approach. Applies evidence-based practice to deliver patient care. Consistently incorporates nursing and regulatory standards of care into practice.
  • Provides ongoing evaluation of patient, team, and unit outcomes and is empowered to take appropriate action when changes are needed. Supports shared governance activities and initiatives to improve processes and patient outcomes.
  • Demonstrates effective communication, feedback, and conflict resolution skills. Promotes collaboration among healthcare team members. Assumes a leadership role in the care team and delegates appropriately to unlicensed personnel.
  • Promotes a culture of safety through identifying threats to patient safety and intervening to prevent patient harm. Reports patient safety events and near misses in a timely manner. Seeks to identify potential safety issues and assists in the implementation of corrective actions.
  • Applies ethical decision making, demonstrates respect and understanding for peers, and other clinical disciplines. Participates as an effective member of the patient care team to formulate an integrated, unbiased, individualized approach to care.
  • Participates in quality / process improvement initiatives to improve the functions of the department and the patient care experience.
  • Participates in professional activities which contribute to personal professional development and the development of others. Seeks opportunities to be taught, coached, and mentored. Attends required meetings / educational programs and completes annual competencies in a timely manner.
  • Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served. Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his / her age-specific needs, and to provide the care needed as described in the department's policies and procedures. Age-specific information is developed further in the departmental job standards.
  • Licensure, Registration, and / or Certification Required :

  • Registered Nurse license issued by the state in which the team member practices, and
  • Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA).
  • Education Required :

  • Completion of an accredited or approved program in Nursing.
  • Experience Required :

  • Typically requires 1 year of experience in clinical nursing.
  • Knowledge, Skills & Abilities Required :

  • Demonstrates progression to provide holistic patient care and the ability to view clinical situations from a patient and family focus.
  • Demonstrates progression to recognize situational changes that require unplanned or unanticipated interventions, and responds to situations with confidence, timeliness and flexibility.
  • Proficient computer skills, use of electronic mail and electronic medical records systems.
  • Excellent communication (written and verbal), listening and interpersonal skills.
  • Demonstrates human relation skills with the ability to develop rapport and maintain positive, professional relationships with a variety of patients, team members and physicians. Ability to take initiative and work collaboratively with others.
  • Demonstrated ability to effectively make critical, independent decisions.
  • Excellent organization, prioritization and problem-solving skills.
  • Demonstrates time management skills with an ability to multi-task and prioritize in an environment with frequent interruptions.
  • Demonstrates coordination, collaboration, delegation and team building skills.
  • Certification Addendum
  • Team members will maintain annual educational requirements for hospital based certifications (e.g. DNV, CARF or others).
  • Physical Requirements and Working Conditions :

  • Must be able to sit, stand, walk, lift, squat, bend, reach above shoulders, and twist frequently throughout the workday.
  • Must be able to :
  • lift up to 50 lbs. from floor to waist.
  • lift up to 20 lbs. over the head.
  • carry up to 40 lbs. a reasonable distance.
  • Must be able to :
  • push / pull with 30 lbs. of force.
  • perform a sliding transfer of 150 lbs. with a second person present.
  • Position requires use of foot pedals on carts or machines.
  • May be exposed to chemical and hazardous waste as well as blood and body fluids and communicable disease. Therefore, protective clothing and equipment must be worn as necessary.
  • Must have functional speech, vision, hearing, and touch with ability to use fine hand manipulation skills for IV insertion and other procedures / functions.
  • Operates all equipment necessary to perform the job.
  • This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

    Pay Range

    $37.50 - $56.25

    Our Commitment to You :

    Advocate Health offers a comprehensive suite of Total Rewards : benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including :

    Compensation

  • Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and / or training
  • Premium pay such as shift, on call, and more based on a teammate's job
  • Incentive pay for select positions
  • Opportunity for annual increases based on performance
  • Benefits and more

  • Paid Time Off programs
  • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
  • Flexible Spending Accounts for eligible health care and dependent care expenses
  • Family benefits such as adoption assistance and paid parental leave
  • Defined contribution retirement plans with employer match and other financial wellness programs
  • Educational Assistance Program
  • About Advocate Health

    Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation's largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.