Talent.com

Call center Jobs in Cary, NC

Create a job alert for this search

Call center • cary nc

Last updated: 1 day ago

Call Center Representative (Research).

Grace Federal Solutions LLCCary, NC, US
Part-time
Quick Apply

Call Center Representative – Clinical Research (Bilingual Preferred) Location:.Durham, NC Employer: Grace Federal Solutions Type: Part-Time Use Your Communication Skills to Support Public Hea... Show more

Call Center Rep/Service appointment setter

Anderson Automotive GroupRaleigh, NC, US
Full-time

Our corporate call center is hiring call center reps for their team! If you thrive in a fast-paced, team environment, and have an eye for detail, great customer service skills, and a willingness to... Show more

 • Promoted

On Call Emergency Manager, Safety

WSPRaleigh, NC, United States
$40.00 hourly
Full-time

On-Call Emergency Managers Safety.WSP is currently initiating a search for On-Call Emergency Managers Safety.Since the actual work location will be the deployment site(s), these positions have th... Show more

Contact Call Center Manager

Piper CompaniesRALEIGH, North Carolina
$90,000.00 yearly
Full-time

Piper Companies is seeking a Contact Call Center Manager for a leading organization within the Raleigh Durham, North Carolina area.The Contact Call Center Manager role is a hybrid position requirin... Show more

Preschool Center Director

The Learning ExperienceRaleigh, NC, United States
Full-time

Join the fastest-growing Academy of Early Education in the nation where "Happy Happens Here"! At The Learning Experience, we are dedicated to providing a platform for showcasing talents, sharing id... Show more

Experienced Collision Center Estimator

Thompson Buick GMC CadillacRaleigh, NC, United States
Full-time

Family owned and operated dealership collision center looking for an experienced Estimator to join our team.The Collision center Estimator is responsible for estimating damages to vehicles, schedul... Show more

Data Center Project Manager

Vtech Solution IncRaleigh, NC, United States
Full-time

Tech can help you avoid the daunting task of writing and posting job offers, shifting through resumes and laboring through the lengthy interview process.Our Staffing solutions will allow you to elu... Show more

Data Center Project Manager

DewberryRaleigh, NC, United States
Full-time

We are seeking a Data Center Project Manager who is looking for an opportunity to grow and take on more responsibility, in any of our Deweberry offices.Our growing, fast-paced site/civil engineerin... Show more

Center Manager - Raleigh Downtown

FastMed Urgent CareRaleigh, NC, United States
Full-time

The Center Manager drives day-to-day operations in the center, works to grow center's business and to achieve or exceed annual financial goals while delivering on FastMed's high standards of team m... Show more

Banking Center Manager

First HorizonRaleigh, NC, United States
Full-time

Location: Onsite listed in the job posting.Schedule: Monday through Friday, 9:00AM to 5:00PM.Summary: If you're a natural leader and want to lead a team at a strong company with exceptional support... Show more

CNA / PCA (On Call - 12hr shifts)

Kisco Senior LivingCary, NC, United States
$17.00 hourly
Full-time

Resident Assistant at Woodland Terrace.The Resident Assistant at Woodland Terrace meets community residents' needs by helping with activities of daily living.Responsible for the delivery of quality... Show more

Pharmaceutical Call Center Manager - Hyrbrid

Avery Healthcare Group Ltd.Morrisville, NC, United States
Full-time

The Engagement Center Manager is responsible for supervising the day-to-day operations of Engagement Contact Center programs and assisting in growth and development of the department.Interview, sel... Show more

Grants Administrator (Reservist On Call)

ICFRaleigh, NC, United States
Full-time

Disaster Recovery Grant Administrator Reservist On Call.ICF's Disaster Management Division seeks a Disaster Recovery Grant Administrator Reservist On Call to join our team.This ON-CALL position w... Show more

Senior Software Engineer - Call Routing Product

EnrollHereRaleigh, NC, US
Full-time
Quick Apply

EnrollHere is on a mission to make healthcare enrollment simple, transparent, and accessible for everyone.We partner with organizations nationwide to deliver streamlined technology and exceptional ... Show more

Manager, Nursing Heart Center

WakeMed Health & HospitalsRaleigh, NC, United States
Full-time

The Unit Nurse Manager has 24-hour responsibility at the unit level for planning, facilitating, coordinating, and evaluating patient care services, personnel, and budgeting process.The unit nurse m... Show more

Banking Center Manager

First Horizon BankRaleigh, NC, US
Full-time

Location: Onsite listed in the job posting.Schedule: Monday through Friday, 9:00AM to 5:00PM Summary If you're a natural leader and want to lead a team at a strong company with exceptional support,... Show more

Center Manager 0143

FullSpeedAutomotiveCary, NC, United States
Full-time

Grease Monkey - Cary, NC 27518.Position Type: Full Time Category: Retail.The Center Manager is the operational and cultural leader of the service center, responsible for delivering exceptional cust... Show more

Contact Center Representative

TDRemote, South Carolina, United States
Remote
Full-time

Provides positive and professional inbound customer service.Resolves customer issues efficiently.Engages with prospective customers through various channels.Completes a broad range of financial tra... Show more

People also ask
Call Center Representative (Research).

Call Center Representative (Research).

Grace Federal Solutions LLCCary, NC, US
30+ days ago
Job type
  • Part-time
  • Quick Apply
Job description

Call Center Representative – Clinical Research (Bilingual Preferred) Location:

  • Durham, NC Employer: Grace Federal Solutions Type: Part-Time Use Your Communication Skills to Support Public Health Research.
  • Grace Federal Solutions is seeking a detail-oriented Call Center Representative to support clinical research participant outreach and data collection efforts in Durham, NC.
  • This role is ideal for candidates with experience in call centers, healthcare, or clinical research who understand the importance of compliance, accuracy, and professional communication.
  • If you’re comfortable speaking with diverse populations and working within structured research protocols, we want to meet you.

What You’ll Do Participant Outreach & Scheduling Conduct outbound calls to research participants for appointment confirmation, eligibility screening, and study updates Respond to inbound participant inquiries regarding study procedures Clearly explain study-related information in a professional and compassionate manner Use Spanish/English bilingual skills to improve participant accessibility (preferred) Clinical Research Support Follow approved scripts and study protocols Ask pre-approved screening questions to determine participant eligibility Document interactions accurately in research systems Escalate protocol deviations or concerns to the research team Data Entry & Documentation Enter participant data into EDC systems and research databases Track follow-ups and ensure completion of required participant touchpoints Maintain strict confidentiality standards Compliance & Quality Adhere to HIPAA and institutional privacy guidelines Participate in call monitoring and quality assurance reviews Maintain professionalism in all participant communications What We’re Looking For Minimum 2 years of experience in:

  • Call center operations OR Clinical research support Strong data entry accuracy and attention to detail Clear verbal communication skills Comfortable working with structured scripts and compliance requirements Basic proficiency in Microsoft Office tools Ability to manage call volume and meet productivity expectations Bilingual (Spanish/English) strongly preferred.
  • All candidates must pass background screening and meet confidentiality requirements.
  • Why Join Grace Federal Solutions?
  • Support meaningful public health research Gain exposure to clinical research operations Work in a structured, compliance-driven environment Be part of a team that values professionalism and community impact We are an Equal Opportunity Employer committed to an inclusive workplace.
  • Ready to Make an Impact?
  • Submit your resume today.
  • Qualified candidates will be contacted for an initial screening interview.
  • Powered by JazzHR