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Call center Jobs in Charlotte, NC

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Call center • charlotte nc

Last updated: 1 day ago

Customer Care Representative (Call Center)

Scouting AmericaCharlotte, NC, US
$34,500.00 yearly
Full-time
Quick Apply

The Customer Care Representative handles a variety of customer interactions through phone, email, chat, and social media.This includes answering questions, troubleshooting issues, processing reques... Show more

Registered Nurse -Triage Call Center

Tryon Medical PartnersCharlotte, NC, US
Full-time
Quick Apply

Registered Nurse - Triage Call Center  Job Summary:.Manages and documents phone calls pertaining,  medical inquiries (Triage) and medication refills.This is a full time position that will... Show more

Technician, Collision Center

Hendrick Automotive GroupCharlotte, NC, US
Full-time

Northlake Collision Location: 10510 Twin Lakes Parkway, Charlotte, North Carolina 28269 Summary: Responsible for identifying and performing necessary body repair work in accordance with factory and... Show more

 • Promoted

Nurse Manager Outpatient - Advocate Health Call Center FT (Remote)

600 Advocate Health, Inc.Water Ridge Pkwy,NC,Charlotte
$47.50 hourly
Remote
Full-time +1

Enterprise Corporate - Patient Access & Care Team: NC/GA Nursing.Schedule Details/Additional Information:.This is a Nurse Manager responsible for Centralized Call Center Operations.NC/GA patient ac... Show more

Center Director

Join ParachuteCharlotte, NC, US
$100,000.00 yearly
Full-time
Quick Apply

PLEASE NOTE THAT THIS APPLICATION REQUIRES RELOCATION TO ONE OF THE FOLLOWING LOCATIONS:.We’re building a better way to donate plasma — one that’s fast, friendly, and powered by smart technology - ... Show more

Manager, Operations (Distribution Center)

Spencer'sCharlotte, NC, US
Full-time

Overview We are authentic, professional providers of fun, focused on building a Great Place To Work For All by staying true to our mission: "Life's a Party, We're Makin' It Fun!" and "So Much Fun I... Show more

 • Promoted

RN AH Carolinas Medical Center PACU FT Days w Call

Advocate Aurora HealthCharlotte, NC, United States
$38.20 hourly
Full-time

Carolinas Medical Center - PACU.Schedule Details/Additional Information:.Registered Nurse (RN) - Atrium Health Carolinas Medical Center PACU.CMC serves as the region's only Level 1 trauma center an... Show more

Assistant Center Director Math Learning Center

Mathnasium (ID: 5201401)Charlotte, NC, US
$17.00 hourly
Part-time

Across North America and all over the world, Mathnasium Learning Centers are committed to teaching children math so that they understand it, master it, and love it.The Mathnasium Method™— the resul... Show more

Data Center Superintendent

Brasfield & GorrieCharlotte, North Carolina
Full-time

Responsibilities Brasfield & Gorrie is searching for a Superintendent to join our Charlotte team.A successful candidate should have extensive Data Center construction experience and can meet the fo... Show more

Call Center Specialist

One Hour Heating & Air Conditioning of Charlotte, NCCharlotte, NC, US
$17.00 hourly
Full-time

One Hour Heating and Air Conditioning is searching for an.This position will require candidates who have a certain amount of flexibility with their schedule.COMMISSION, BONUSES AND OTHER INCENTIVES... Show more

Entry Level Call Center Agent | Call Center Agent [COC0018017]

ProSidian Consulting, LLCCharlotte, NC, us
Full-time

ProSidian Seeks a Entry Level Call Center Agent | Call Center Agent [COC0018017] for Program Support on a Exempt 1099 Contract: No Overtime Pay Basis Contract Contingent located CONUS - Charlotte, ... Show more

On-Call Event Attendant

Preferred Parking Service, LLCCharlotte, NC, USA
$21.00 hourly
Part-time
Quick Apply

ARE YOU LOOKING FOR SEASONAL OPPORTUNITES? COME JOING OUR TEAM!!.Baseball, Concerts, and the list goes on and on!!!!.Event staff personnel are the frontline staff members for greeting and interacti... Show more

On Call Banquet Bartender

Sonesta HotelsSonesta Charlotte, NC
Part-time

Greet, welcome, and interact with guests in a warm and friendly manner.Take orders, prepare drinks according to recipes and serve all beverage requests.Prepare the bar for service by ensuring bar s... Show more

Call Center Agent

Southern National RoofingCharlotte, NC, US
$35,000.00 yearly
Full-time
Quick Apply

Weekly Pay  |  Hourly Pay + Commission + Bonuses.Southern National Roofing is where effort turns into opportunity.We train from the ground up, promote based on performance, and reward peo... Show more

Call Center Team Lead - TRICARE

MaximusCharlotte, US
$25.38 hourly
Full-time

Essential Duties and Responsibilities: - Assists supervisor/manager with the management of daily activities over a group of agents that handle customer service inquiries and problems via the ... Show more

RN AH Carolinas Medical Center PACU FT Days w Call

105 Carolinas Medical CenterNC,Charlotte, Blythe Blvd,Carolinas Medical Center
$38.20 hourly
Full-time

Carolinas Medical Center - PACU.Schedule Details/Additional Information:.Registered Nurse (RN) – Atrium Health Carolinas Medical Center PACU.CMC serves as the region's only Level 1 trauma center an... Show more

Call Center Representative - Work From Home

Hall AssociatesCharlotte, North Carolina
Remote
Full-time +1
Quick Apply

Call Center Representative positions to receive in-bound, client-scripted phone calls and to complete the data entry of names, addresses, phone numbers, and other pertinent information.The ideal Ca... Show more

Project Manager - Data Center Construction

Nesco ResourceCharlotte, NC, US
Full-time

Data Center Construction- Project Manager In this role, you will lead a team to manage the construction of Data Centers.Reporting to senior management, you will oversee project management, estimati... Show more

 • Promoted

Sr Adm Support Asst - MTS Call Center Scheduling

County of Mecklenburg, NCCharlotte, NC, United States
$20.71 hourly
Full-time

FollowYour Calling, Find Your Career!!.This is a non-exempt(hourly) position.Pay rates arebased on education, skill, experience level and internal equity.Internalequity considerations include an as... Show more

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Customer Care Representative (Call Center)

Customer Care Representative (Call Center)

Scouting AmericaCharlotte, NC, US
2 days ago
Salary
$34,500.00 yearly
Job type
  • Full-time
  • Quick Apply
Job description

The Customer Care Representative handles a variety of customer interactions through phone, email, chat, and social media.

This includes answering questions, troubleshooting issues, processing requests, and offering helpful solutions.

Actively listens to customer feedback and identifies areas for improvement.

Essential Functions :

  • Respond promptly and professionally to customer inquiries across various channels.
  • Accurately diagnose and resolve customer issues within established turnaround times.
  • Provide clear and concise information about products, services, and policies.
  • Research and escalate complex issues to appropriate teams for resolution.
  • Proactively identify and address customer concerns, going the extra mile to ensure satisfaction.
  • Document interaction details accurately and consistently for future reference.
  • Generate customer satisfaction reports and identify trends for improvement.
  • Attend regular training sessions to stay updated on product knowledge and best practices.
  • Contribute to a positive and supportive team environment.
  • Performs other job-related duties as assigned.

Qualifications:

  • High School Diploma or equivalent Minimum of two (2) years of experience in ­­­­­customer service, preferably in a call center or related setting.
  • Knowledge of customer service best practices and etiquette; relevant industry regulations and compliance requirements and customer relationship management (CRM) systems.
  • Skill in verbal and written communication; active listening and problem-solving; using various communication tools and systems; adaptability and resilience in handling challenging situations.
  • Strong typing skills.
  • Ability to prioritize tasks and manage multiple deadlines; work independently and as part of a team; remain calm and professional under pressure; maintain respect for and empathy with customers and their needs.
  • Located in Charlotte, NC area.

Work Environment:

  • Position is hybrid, in-office and remote Salary range: $34,500 - $45,900, depending on experience Benefits: Scouting America offers a generous benefits package to eligible full-time employees.
  • Benefits begin upon hire, and include major medical, prescription coverage, dental, vision, short-term and long-term disability insurance, accidental death insurance, and 403(B) plan with employer match.
  • Paid Time Off is also available upon hire.
  • Scouting America is an equal opportunity employer that is committed to diversity and inclusion in the workplace.
  • We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
  • This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship.
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