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Call center Jobs in Cincinnati oh

Last updated: 5 hours ago
  • Promoted
Call Center Advocate

Call Center Advocate

Cypress HCMCincinnati, OH, US
$18.00 hourly
Full-time +1
Show moreLast updated: 30+ days ago
  • Promoted
Call Center Associate (Remote)

Call Center Associate (Remote)

D Aceto Services LLCCincinnati, Ohio
Quick Apply
Show moreLast updated: 30+ days ago
  • Promoted
CALL CENTER REPRESENTATIVE

CALL CENTER REPRESENTATIVE

MedpaceCincinnati, OH, United States
Full-time
Show moreLast updated: 9 days ago
  • Promoted
Call Center Representative

Call Center Representative

Web Craft StylersCincinnati, OH, US
$3,680.00–$4,250.00 monthly
Full-time
Show moreLast updated: 30+ days ago
  • Promoted
CALL CENTER AGENT

CALL CENTER AGENT

Daily Dot ArtCincinnati, OH, United States
Full-time
Show moreLast updated: 1 day ago
  • Promoted
CALL CENTER REPRESENTATIVE

CALL CENTER REPRESENTATIVE

American Health AssociatesCincinnati, OH, United States
$16.00 hourly
Full-time
Show moreLast updated: 4 days ago
  • Promoted
  • New!
Remote Call Center Sales Agent

Remote Call Center Sales Agent

MDS CommunicationsRemote, Ohio, US
$15.00–$16.00 hourly
Remote
Full-time
Show moreLast updated: 5 hours ago
  • Promoted
CALL CENTER REPRESENTATIVE

CALL CENTER REPRESENTATIVE

Hustle Notice BizOH, United States
$17.50–$26.00 hourly
Full-time
Show moreLast updated: 1 day ago
  • Promoted
CALL CENTER REPRESENTATIVE

CALL CENTER REPRESENTATIVE

General Electric Credit UnionOH, United States
Full-time
Show moreLast updated: 1 day ago
  • Promoted
Call Center Representative

Call Center Representative

Insight GlobalCincinnati, OH, United States
$18.00 hourly
Temporary
Show moreLast updated: 17 days ago
  • Promoted
CALL CENTER REPRESENTATIVE

CALL CENTER REPRESENTATIVE

West Point Optical LLCOH, United States
Full-time
Show moreLast updated: 1 day ago
  • Promoted
Call Center Patient Representative

Call Center Patient Representative

Tri State Urologic ServicesCincinnati, OH, US
Full-time
Show moreLast updated: 22 days ago
  • Promoted
MYHR CALL CENTER REPRESENTATIVE

MYHR CALL CENTER REPRESENTATIVE

UC HealthCincinnati, OH, United States
Full-time
Show moreLast updated: 5 days ago
  • Promoted
Call Center Agent - Billing

Call Center Agent - Billing

Quipt Home MedicalNewport, KY, US
Full-time
Show moreLast updated: 30+ days ago
  • Promoted
MYHR CALL CENTER REPRESENTATIVE

MYHR CALL CENTER REPRESENTATIVE

University of Cincinnati HealthCincinnati, OH, United States
Full-time
Show moreLast updated: 5 days ago
Call Center Agent

Call Center Agent

Shine Social BrandCincinnati, OH, US
Full-time
Show moreLast updated: 1 day ago
  • Promoted
CALL CENTER AGENT

CALL CENTER AGENT

Percepta HouseOH, United States
Full-time
Show moreLast updated: 1 day ago
  • Promoted
Call Center Agent

Call Center Agent

Synchro SpeakCincinnati, OH, US
$38,000.00–$42,000.00 yearly
Full-time
Show moreLast updated: 30+ days ago
  • Promoted
Call Center Supervisor

Call Center Supervisor

VirtualVocationsCincinnati, Ohio, United States
Full-time
Show moreLast updated: 1 day ago
  • Promoted
  • New!
Remote Call Center Representative

Remote Call Center Representative

LiveopsCovington, Kentucky, United States
$45.00 hourly
Remote
Full-time
Show moreLast updated: 16 hours ago
Call Center Advocate

Call Center Advocate

Cypress HCMCincinnati, OH, US
30+ days ago
Salary
$18.00 hourly
Job type
  • Full-time
  • Temporary
Job description

Job Description

Job Description

Call Center Advocate

6-Month Contract to Hire

Location

  • Springdale, OH 45246

General Overview

The Call Center Advocates are responsible for engaging with customers through a variety of service channels, which may include incoming phone calls, email, social media and / or online chat. Employees are to represent the Bank well by presenting a positive, professional image while meeting or exceeding customer expectations.

Responsibilities

  • Answer customer inquiries relating to bank products and services. Inquires may be received via telephone calls delivered through call routing technology or through digital channels such as email, social media and online chat.
  • Recognize sales opportunities and refer clients to sales associates
  • Remain current on products, services, policies and procedures
  • Resolve customer inquiries or issues with respect to any loan product offered by the Bank
  • Resolve customer issues through account research and utilization of support materials and resources
  • Perform customer account transaction and maintenance activities accurately
  • Strive for first contact resolution of customer inquiries, transactions and problem resolution
  • Escalate customer requests requiring additional knowledge or expertise as defined by department leadership
  • Requirements

  • Prior Customer Service Experience
  • Call Center, Hospitality, Restaurant, Caretaking, and other relevant areas

  • Friendly and welcoming presence that demonstrates patience and understanding
  • High School Diploma
  • Punctual and Reliable
  • Work on-site 100% of the time during the contract period
  • Once converted to a full-time employee, the role will move to a hybrid work model.

    Compensation

  • 18 / hr (this is firm across the board for all Advocates)