Call center Jobs in Clarksville, TN

Description

NOW RECRUITING EXPERTS IN COLLABORATION AND COMPASSION.

At Family Care Center, we are on a mission to transform lives by elevating behavioral health care. Our journey began in 2016 when two U.S. Army Veterans founded Family Care Center to help service members, Veterans and their families. We continue that tradition today, caring for people of all ages across a broad range of conditions with nearly 30 outpatient clinics in communities across Arizona, Colorado, Florida, Tennessee and Texas.

If you’d like to work for one of the nation's fastest-growing behavioral health providers while collaborating with a multidisciplinary team to make a positive impact on the well-being of your local community, we look forward to hearing from you.

Where behavioral health behaves differently.

• WE FOCUS ON YOU, SO YOU CAN FOCUS ON YOUR PATIENTS: Our comprehensive support system enables you to build a robust and profitable caseload, while ensuring you have the autonomy, time and resources to deliver exceptional care.
• BALANCED LIFESTYLE AND OPTIMAL PATIENT CARE: Maintain a healthy work-life balance with no on-call, weekend or evening hours. Dedicate more time to your patients with top-notch administrative staff and feel supported in our beautiful, modern clinics.
• CLINICIAN-LED CARE: Family Care Center clinics are run by clinicians. That means we empower each of our providers with the autonomy to make the best decisions for them and their patients.
• UNPARALLELED GROWTH OPPORTUNITIES: Paths to grow your career and engage in research and continuing education, enriching your professional journey.
• ADVANCED TIME-SAVING TECHNOLOGY: Dedicate more time to your patients with AI-supported clinical documentation and a behavioral-health focused EHR.
• COLLABORATIVE TEAM: Join forces with a diverse clinical team comprised of licensed therapists, psychiatrists, psychiatric NPs/PAs, psychologists, TMS specialists and support staff to provide comprehensive care.
• IMPRESSIVE RETENTION RATES: Our compassionate, welcoming approach has helped us earn a higher-than-average provider retention rate of 88%.
• PROVEN OUTCOMES: Our track record of superior outcomes, as reported by our patients, demonstrates our dedication to delivering high-quality care.
• COMPREHENSIVE BENEFITS: We prioritize your overall well-being and financial security. Enjoy a full suite of competitive benefits, including medical, dental, fertility, retirement, wellness, profit sharing and more.

Position Overview: The Intensive Outpatient Program (IOP) Provider is responsible for delivering comprehensive high-quality Evidenced Based care to clients requiring structured mental health treatment in an outpatient setting.

Essential Responsibilities:

• Conduct thorough assessments to identify mental health and substance abuse issues in Clients.
• Develop and implement individualized treatment plans based on clinical assessments and evidence-based practices.
• Facilitate group therapy sessions with a focus on promoting recovery and addressing clients' unique needs.
• Collaborate with a multidisciplinary team, including psychiatrists, social workers, and case managers, to ensure coordinated and holistic care.
• Monitor and document patient progress, adjusting treatment interventions as necessary to achieve optimal outcomes.
• Provide crisis intervention and support to client facing acute mental health challenges.
• Maintain accurate and timely documentation of Clients interactions, treatment plans, and progress notes in compliance with Family Care Center standards.
• Participate in case conferences and team meetings to enhance communication and coordination of care.
• Stay abreast of the latest developments in mental health, incorporating evidence-based practices into daily interventions.
• Provide direct oversight and mentorship to the assigned psychology technician and is responsible for the day to day operational oversight of the IOP track assignment.

Other Duties:

• Performs other related duties as assigned by management.

Minimum Qualifications:

• Master’s degree in social work, counseling, psychology or related field.
• Three years of experience in mental health required. Experience working in an IOP setting is preferred.
• Experience using evidence-based treatments to treat multiple behavioral health disorders, including anxiety, depression, and PTSD.
• State licensure as Licensed Clinical Social Worker (LCSW), or Licensed Professional Counselor (LPC-MHSP), or Licensed Marriage and Family Therapist (LMFT) required

Location: Clarksville Clinic - 105 Otis Smith Dr, Clarksville, TN 37043

Family Care Center is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

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