Remote Call center Jobs in Coral Springs, FL
Create a job alert for this search
Call center • coral springs fl
- Promoted
Call Center Representative
American Behavioral Research InstitBoca Raton, FL, United States
Tech Rep - Customer Support - Call Center
Allied UniversalBoca Raton, FL, United States
Tech Rep - Customer Support - Call Center
Allied Universal SecurityBoca Raton, FL, United States
Call Center Manager
Southern Coast ServicesBoca Raton, FL, US
Remote Outbound Call Center Agent
MDS Communications CorporationFlorida
Call Center and Claims Representative
HumanaRemote, Florida
Part Time Call Center Representative
Movado GroupRemote, Florida- Promoted
Call Receiver
AMRPompano Beach, FL, US- Promoted
Call Center Manager
National Floors DirectBoca Raton, FL, United States- Promoted
Dental Call Center Representative
Sage DentalBoca Raton, FL, US- Promoted
- New!
Call Center Representative
Florida Atlantic UniversityBoca Raton, FL, United States
Call Center Sales Representative
L'Attitude RecruitingPompano, FL, US- Promoted
Call Center Sales 4 DAY WORK WEEK
TurboDebtSunrise, FL, US
Call Center Customer Service Specialist (Remote)
Thrivas Staffing AgencyPompano Beach, FL, US- Promoted
Outbound Call Center Representative - Pompano Beach, FL (onsite)
Crawford Thomas RecruitingPompano Beach, FL, US- Promoted
Remote Call Center Representative Agent - Part-Time Focus Group Panelist
Apex Focus Group Inc.Pompano Beach, FL, United StatesCall Center Representative
American Behavioral Research InstitBoca Raton, FL, United States- Full-time
Benefits : 401(k)
Competitive salary
Paid time off
Benefits / Perks
Competitive Compensation
Paid Time Off
Career Growth Opportunities
Job Summary
We are seeking a friendly and professional Call Center Representative to join our team. In this role, you will take inbound and outbound calls, communicate with customers to identify their needs, and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and is able to remain calm under pressure.
Responsibilities
Receive inbound calls and place outbound calls
Identify the reason for the customer’s call, collect relevant information and provide solutions
Upsell products and services when appropriate
Use best practices in customer service techniques to develop rapport and build relationships with customers
Document all customer interactions
Attend trainings to maintain up-to-date skills and knowledge
Qualifications
High school diploma / GED
Must be a US Citizen and reside in the continental United States
Previous experience as a Call Center Representative or in a similar role is preferred
Excellent phone and verbal communication skills
Understanding of active listening techniques
Familiarity with Customer Relationship Management (CRM) programs
Ability to work well under pressure
Highly organized with the ability to prioritize projects and manage time effectively
Multi-task on multiple programs at the same time
Requirements
- Must have private, stable, reliable, high speed internet service
- Must have your own computer or laptop with at least 8 gigs of usable RAM
- No Chromebooks allowed
- Must use compatible headset
- Designated workspace free from noise and other distractions
- You must have child care for your young children during work hours, you are not allowed to watch or care for them while on your shift.
Equipment Specifications
Shift
this also includes Saturday 10am- 6 : 30pm est 9am- 5 : 30pm cst 8am- 4 : 30pm pst
This is a remote position.