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Part-time Call center Jobs in Costa Mesa, CA

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Call center • costa mesa ca

Last updated: 4 days ago
Call Center Representative

Call Center Representative

TaxRiseIrvine, CA, US
Full-time
At TaxRise, we don't just provide tax relief services; we provide hope, stability, and solutions to individuals and families facing financial uncertainty. Our team is passionate about reshaping ...Show moreLast updated: 30+ days ago
Customer Service Call Center

Customer Service Call Center

Fletcher Jones Management WestIrvine, CA, United States
Full-time
Ready to join a winning team? Your next opportunity awaits at Fletcher Jones Automotive Group! The nation's #1 family-owned and operated organization is hiring a Call Center Representative to join ...Show moreLast updated: 20 days ago
Call Center Representative - Banking Services

Call Center Representative - Banking Services

Orange County's Federal Credit UnionSanta Ana, CA, US
Full-time
Must be willing and able to commute to Santa Ana, CA.Working remotely may be granted after six months of successful performance. Must be available to work shifts ranging between 7 : 45am – 7 : 15p...Show moreLast updated: 18 days ago
Customer Service Representative / Call Center

Customer Service Representative / Call Center

Waterworks AquaticsIrvine, CA, US
Full-time +1
Were hiring PART-TIME / FULL-TIME CUSTOMER SERVICE REPRESENTATIVES! - Must be able to work in our Huntington Beach location as well. Are you an empathetic person who has a passion for helping others? ...Show moreLast updated: 30+ days ago
  • Promoted
Call Center Agent

Call Center Agent

VirtualVocationsSanta Ana, California, United States
Full-time
A company is looking for a Call Center Agent to handle incoming calls for the Florida Department of Financial Services.Key Responsibilities Handle incoming calls related to the My Safe Florida Ho...Show moreLast updated: 4 days ago
  • Promoted
Call Center Jobs

Call Center Jobs

TradeJobsWorkforce92612 Irvine, CA, US
Full-time +1
Full time and Part time positions avaiable as a Call Center Representive or Telemarketer •Performance Based : Make from $11. REQUIREMENTS : Passion to provide phenomenal service to all potential cust...Show moreLast updated: 30+ days ago
  • Promoted
Care Center Representative (Call Center)

Care Center Representative (Call Center)

Mechanics BankIrvine, CA, US
Full-time
Care Center Representative (Call Center Representative).Mechanics Bank is currently searching for a Care Center Representative (Call Center Representative) to join our team.Here at Mechanics Bank, ...Show moreLast updated: 30+ days ago
Call Center Sales Manager

Call Center Sales Manager

PSIIrvine, CA, US
Full-time
PSI is seeking a highly motivated and experienced Call Center Sales Manager to lead our sales team in Tustin and drive revenue growth. This is an onsite position that offers an exciting opportunity ...Show moreLast updated: 30+ days ago
Team Lead - Call Center

Team Lead - Call Center

Crown WorldIrvine, CA, United States
Full-time
Coordinates and performs a range of department support activities; serves as a liaison between other divisions / departments. Provides administrative support such as answering inbound telephone calls,...Show moreLast updated: 20 days ago
Healthcare Call center representative

Healthcare Call center representative

OC UROLOGYSanta Ana, CA, US
Full-time
Job Title : Healthcare Call Center Representative.The Contact Center Representative at OC Urology is a pivotal figure dedicated to delivering exceptional customer service. This role, focuses on effic...Show moreLast updated: 30+ days ago
CCSB Call Center Representative I

CCSB Call Center Representative I

Western Growers Family of CompaniesIrvine, CA, United States
Full-time
If you're looking for a career that provides affordable health benefit solutions to the people who support some of the most vital industries, we're looking for you. At Pinnacle Claims Management, we...Show moreLast updated: 30+ days ago
Call Center Director

Call Center Director

The Law Offices of Daniel KimCosta Mesa, California, United States, 92626
Full-time
At DK Law, we don’t just represent our clients.We stand with them, all the way.We’re modern injury and accident attorneys who go all the way for every client, from every background.At the heart of ...Show moreLast updated: 4 days ago
Call Center Representative, Full Time

Call Center Representative, Full Time

West Coast UniversityIrvine, CA, United States
Full-time
At West Coast University, we share a passion for students and transforming healthcare education! As an associate for a certified Great Place to Work, you will join a collaborative, student-centric ...Show moreLast updated: 20 days ago
  • Promoted
Manager - Call Center

Manager - Call Center

GlidewellIrvine, CA, US
Full-time
Mentors and guides Call Center staff in addressing difficult or complex customer concerns.Performs Call Center employment actions, such as hiring, training, and administering performance reviews.Co...Show moreLast updated: 30+ days ago
  • Promoted
Manager - Call Center

Manager - Call Center

Glidewell DentalIrvine, CA, United States
Full-time
Mentors and guides Call Center staff in addressing difficult or complex customer concerns.Performs Call Center employment actions, such as hiring, training, and administering performance reviews.Co...Show moreLast updated: 6 days ago
Call Center Representative

Call Center Representative

Malibu Events PromoSanta Ana, California, United States, 92701
Full-time
Join Malibu Events as a Call Center Representative!.Are you a people person with exceptional communication skills? Do you thrive in a fast-paced environment where every call is an opportunity to ma...Show moreLast updated: 11 days ago
Director - Call Center General Manager

Director - Call Center General Manager

AT&TTustin, CA, United States
Full-time
We are seeking an experienced, dynamic Call Center General Manager to lead our consumer call center supporting 500-1,000 employees. The ideal candidate will be responsible for overseeing all aspects...Show moreLast updated: 4 days ago
Call Center Representative

Call Center Representative

FreshTaxSanta Ana, California, United States
Full-time
Quick Apply
FreshTax is growing, and we’re hiring Client Intake Specialists to be the first point of contact for individuals seeking help with IRS tax debt. Every lead you speak with has already reached out to ...Show moreLast updated: 30+ days ago
  • Promoted
Team Lead - Call Center

Team Lead - Call Center

Crown World DentalIrvine, CA, US
Full-time
Customer Service Representative / h2pEssential Functions : / pulliCoordinates and performs a range of department support activities. serves as a liaison between other divisions / departments.Provides admi...Show moreLast updated: 9 days ago
People also ask
Call Center Representative

Call Center Representative

TaxRiseIrvine, CA, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

WHY JOIN TAXRISE?

At TaxRise, we don't just provide tax relief services; we provide hope, stability, and solutions to individuals and families facing financial uncertainty. Our team is passionate about reshaping the tax resolution industry through innovation, empathy, and unwavering commitment to our clients.

Join us and make a tangible difference in people's lives while growing your career with a team that values your contributions.

  • New hires joining our team in this role may also be eligible for a $500 sign-on bonus as part of our current hiring initiative.

ABOUT THE ROLE

The Call Center Representative plays a critical role in delivering exceptional service to our clients and ensuring that their needs are met with precision and professionalism. You will be the primary point of contact for clients, managing relationships and providing expert guidance to resolve their tax inquiries effectively. In this fast-paced role, your ability to understand client challenges and deliver solutions will be essential to their success and satisfaction.

We're all about that in-person vibe—this role is 100% on-site! If you're excited to work side-by-side with our team (or are ready to make the move), then you're a perfect fit. If not, we kindly ask you to hold off on applying. Thanks for understanding and happy job hunting!

HOW YOU'LL BE REWARDED

At TaxRise, Inc., we believe in recognizing hard work and dedication. We offer competitive hourly pay along with the opportunity to earn a monthly bonus based on individual performance. Those who are highly motivated, organized, and goal-oriented have the potential to earn even more.

Base Pay : $20.00 – $27.00 per hour (full-time, 40 hours per week), depending on experience and qualifications.

Monthly Bonus : Average bonus potential of $500 – $1,000

Total Compensation : Approximately $23.00 – $32.00 per hour, depending on performance

WHAT YOU'LL DO

Client Communication :

  • Handle a high volume of incoming calls, ensuring that every client is greeted professionally and promptly.
  • Contact clients via phone and email to gather required documents and clarify documentation needs.
  • Respond to client emails and text messages—and assist in live chat when needed—ensuring all interactions are addressed within company service level agreements.
  • Utilize our ticketing system within the CRM to track open and unanswered emails and text messages. Accurately close or disposition each ticket for reporting purposes, ensuring every client inquiry is answered in a timely manner and to their satisfaction.
  • Handle all client interactions with professionalism, courtesy, and empathy—knowing when to escalate issues to the appropriate department.
  • Provide clear instructions and guidance to clients on required documentation.
  • Problem-solving skills to address client concerns regarding documentation requirements.
  • Document Collection & Review :

  • Request and gather required tax-related documents from clients via email, phone, or online portals.
  • Review submitted documents for accuracy and completeness, ensuring compliance with internal standards.
  • Identify missing or incomplete information and follow up with clients promptly.
  • CRM Management & Administrative Support :

  • Assist case managers requesting and processing required documents (e.g., tax documents, income documents, expenses documents, etc.) documents collected are accurate and uploaded properly in the Customer Relationship Management (CRM).
  • Accurately update the CRM system with detailed notes on client interactions, document submissions, and case progress.
  • Collaborate with colleagues, support staff, and managers to deliver a seamless client experience.
  • Help other departments with projects and / or communication campaigns, providing support and insights to enhance company initiatives.
  • WHAT YOU'LL NEED TO HAVE

  • Previous experience in a client care or customer service role—experience in the tax resolution industry is a plus.
  • Previous experience in document coordination, loan processing, or a similar administrative role (tax-related experience is a plus).
  • Excellent written and verbal communication skills with professional phone etiquette.
  • Proficiency in using CRM systems or document management tools
  • A willingness to learn, adapt, and consistently uphold our high standards of professionalism and client care.
  • Knowledge of tax relief processes is a plus, though training will be provided.
  • WHAT WE OFFER

    We believe in taking care of our team so they can take care of our clients. Here's what you can expect as part of the TaxRise family :

  • Medical, Dental, and Vision Insurance (starting after 60 days)
  • Paid Time Off
  • 401(k) retirement plan with company match
  • Professional Development Program to support your growth
  • Access to our on-site gym and gaming lounge
  • Catered team lunches every Friday
  • Fun and energizing quarterly company outings
  • ABOUT US

    At TaxRise, our mission is simple yet impactful : to revolutionize the way taxpayers navigate their tax challenges. We believe in the power of lifting others up, and that's the driving force behind everything we do.

    When you join us, you're not just becoming part of a company; you're joining a movement. We're a team that thrives on celebrating successes and making a genuine impact on people's lives.

    We're proud to be the fastest-growing company in our industry, and we're on the lookout for exceptional individuals to help us continue our journey of transformation.

    If you're ready to bring your unique talents and innovative spirit to a company where your work truly matters, TaxRise is the place to be. Join us and be part of a team that's reshaping the future of tax resolution.

    OUR COMMITMENT

    At TaxRise, we're proud to be an equal opportunity employer. We know that a world-class culture stems from the diversity and talent of our team. We provide equal employment opportunities (EEO) to all without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and / or veteran status, or any other basis prohibited by applicable law.

    TaxRise is also committed to ensuring equal opportunity in employment for qualified persons with disabilities. If you require any reasonable accommodation throughout the recruiting process, please let your recruiter know.

    California Applicants : Please review our Notice at Collection and California Privacy Policy before submitting your application by clicking here.