Call center Jobs in Laredo tx

A company is looking for a Call Center Specialist who will provide quality customer service remotely and is required to be bilingual in English and Spanish.Key ResponsibilitiesManage calls by taking ownership to enhance customer experience and build relationshipsSchedule appointments, transmit messages to the clinical team, and answer questions regarding medication refillsMaintain confidentiality while demonstrating proficient data entry skills and knowledge of insurance billingRequired Qualifications, Training, and EducationBilingual in English and Spanish is requiredAssociate's Degree is requiredExperience in a call center or busy phone systemElectronic appointment scheduling experienceMust have access to reliable, high-speed Internet and reside in the United States