Call center Jobs in Peoria, IL

Become a part of our caring community and help us put health first

The Manager Clinic / Center Administration is a healthcare professional who leads the daily operations of our senior primary care centers and upholds our model of care that puts patients at the center of everything we do. The Center Administrator (CA) leverages strategic leadership to launch a new center or manage an existing center which has an established significant patient volume revenue and staff. Prioritizing team building enhancing market presence and developing comprehensive operational standards to ensure seamless operations effective financial management and high patient satisfaction. The CA develops and implements staffing plans policies and procedures and collaborates with clinicians to achieve optimal patient outcomes and company initiatives including Quality HEDIS / STARs AHCA financial management and employee and patient retention. Specific details may vary by market / center at the discretion of local leadership.

CenterWell is seeking a dedicated compassionate and experienced Clinic Administrator - who is interested in growing with the company and being a part of something great!

Location : CenterWell Senior Primary Care office located at : 10280 North 91st Avenue Peoria AZ 85345

The Manager Clinic / Center Administration helps develop and leads implementation for staffing plans policies and procedures for the facility and works closely with clinicians to ensure optimal patient outcomes. Decisions are typically related to resources approach and tactical operations for projects and initiatives involving own departmental area. Requires cross departmental collaboration and conducts briefings and area meetings; maintains frequent contact with other managers across the department.

Use your skills to make an impact

Required Qualifications

Direct leadership experience and demonstrated ability to lead coach and mentor teams

Proven interpersonal skills with the ability to interface effectively both internally and externally with a wide range of people including physicians office staff hospital executives medical groups IPAs community organizations and other health plan staff

Knowledge of and experience working with Provider Communities

Experience with Electronic Medical Record (EMRs) or Health Information Management (HIMs) systems

Knowledge of Excel Word and Power Point Presentations in a business setting

A high level of engagement and emotional intelligence

Must be passionate about contributing to an organization focused on continuously improving consumer experiences

This role is considered patient facing and is part of Humana / Senior Bridges Tuberculosis (TB) screening program. If selected for this role you will be required to be screened for TB.

Preferred Qualifications

4 - 6 years of operational leadership experience within a multi-physician office or clinical group

Clinical Operations experience.

Basic knowledge of Population Health Strategy

Medicare knowledge

Managed care experience

Value Based Care knowledge

Proven ability to function effectively in matrix management environment and as a member of an interdisciplinary team

Solid understanding of medical care delivery managed care financial arrangements and reimbursement

Bachelors degree preferably in Business Administration Healthcare Administration or related field

Experience managing a budget of $500000

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills knowledge experience education certifications etc.

$71100 - $97800 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and / or individual performance.

Description of Benefits

Humana Inc. and its affiliated subsidiaries (collectively Humana) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits Humana provides medical dental and vision benefits 401(k) retirement savings plan time off (including paid time off company and personal holidays volunteer time off paid parental and caregiver leave) short-term and long-term disability life insurance and many other opportunities.

About Us

About CenterWell Senior Primary Care : CenterWell Senior Primary Care provides proactive preventive care to seniors including wellness visits physical exams chronic condition management screenings minor injury treatment and more. Our unique care model focuses on personalized experiences taking time to listen learn and address the factors that impact patient well-being. Our integrated care teams which include physicians nurses behavioral health specialists and more spend up to 50 percent more time with patients providing compassionate personalized care that brings better health outcomes. We go beyond physical health by also addressing other factors that can impact a patients well-being.

About CenterWell a Humana company : CenterWell creates experiences that put patients at the center. As the nations largest provider of senior-focused primary care one of the largest providers of home health services and fourth largest pharmacy benefit manager CenterWell is focused on whole-person health by addressing the physical emotional and social wellness of our patients. As part of Humana Inc. (NYSE : HUM) CenterWell offers stability industry-leading benefits and opportunities to grow yourself and your career. We proudly employ more than 30000 clinicians who are committed to putting health first for our teammates patients communities and company. By providing flexible scheduling options clinical certifications leadership development programs and career coaching we allow employees to invest in their personal and professional well-being all from day one.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race color religion sex sexual orientation gender identity national origin age marital status genetic information disability or protected veteran status. It is also the policy of Humana to take affirmative action in compliance with Section 503 of the Rehabilitation Act and VEVRAA to employ and to advance in employment individuals with disability or protected veteran status and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions including but not limited to recruitment hiring upgrading promotion transfer demotion layoff recall termination rates of pay or other forms of compensation and selection for training including apprenticeship at all levels of employment.

Required Experience :

Unclear Seniority

Key Skills

Children Activity,Feed,ASP.NET,Corporate Strategy,Health And Safety Management

Employment Type : Full-Time

Experience : years

Vacancy : 1

Yearly Salary Salary : 71100 - 97800