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Call center Jobs in Philadelphia, PA

Last updated: 8 hours ago
  • Promoted
Call Center Lead

Call Center Lead

PeopleSharePhiladelphia, PA, US
$21.50 hourly
Permanent
PeopleShare is currently recruiting for a Call Center Lead!.Join our team to make an impact in customer service and lead a team dedicated to excellence! Apply today to take the next step in your ca...Show moreLast updated: 20 days ago
  • Promoted
Call Center Lead

Call Center Lead

PeopleShare IncPhiladelphia, PA, United States
$21.50 hourly
Permanent
PeopleShare is currently recruiting for a Call Center Lead!.Join our team to make an impact in customer service and lead a team dedicated to excellence! Apply today to take the next step in your ca...Show moreLast updated: 1 day ago
  • Promoted
Call Center Representative

Call Center Representative

Regency Management Services, LLCPhiladelphia, PA, United States
High Volume Call Center Representative.Marlo, Regency Furniture and Ashley Furniture.The Customer Service Representative will manage incoming calls promptly and will use their.If you enjoy helping ...Show moreLast updated: 30+ days ago
  • Promoted
Call Center Representative

Call Center Representative

AscensusPhiladelphia, PA, United States
$19.00 hourly
Full-time +1
Government Savings services provider in the US, helping millions of Americans save for the future.We are looking for client-focused talent who have service as part of their DNA, rather than just pa...Show moreLast updated: 6 days ago
  • Promoted
  • New!
CALL CENTER REPRESENTATIVE

CALL CENTER REPRESENTATIVE

McHales Inc.PA, United States
Full-time
Incentive-packed pay structure! Generous Paid Time Off! Comprehensive Health Coverage We prioritize Family Dynamics and champion Work-Life Harmony Room for Growth! We're propelling forward, fosteri...Show moreLast updated: 8 hours ago
  • Promoted
CALL CENTER / CUSTOMER SERVICE REPRESENTATIVE

CALL CENTER / CUSTOMER SERVICE REPRESENTATIVE

Crossfire ConsultingPhiladelphia, PA, United States
$19.00 hourly
Full-time
Call Center / Customer Service Position -.Must be willing to take a typing and phone etiquette test - will be required • • •. Call Center Representative will be assisting customers with the transition t...Show moreLast updated: 1 day ago
  • Promoted
CALL CENTER REPRESENTATIVE

CALL CENTER REPRESENTATIVE

Sun East Federal Credit UnionPA, United States
Full-time
Call Center Representative to join our team.Are you a self-starter with call center experience who is interested in beginning a. Do you share in the credit union philosophy of people helping people?...Show moreLast updated: 20 days ago
  • Promoted
Proxy Call Center Representative

Proxy Call Center Representative

EquinitiPhiladelphia, PA, United States
$18.00 hourly
Full-time
This is a temporary, full-time hours, 100% remote position.Other Remote Locations : AL, CT, FL, GA, MA, MD, NC, NJ, NY, PA, SC, TX. Saturdays required from 10 : 00 am to 6 : 00 pm.Equiniti is a leading i...Show moreLast updated: 30+ days ago
Call Center Manager

Call Center Manager

The Perillo GroupPA, US
Permanent
Quick Apply
We seek a 100% remote Call Center Manager with experience running and managing an inbound / outbound phone room of 5-10 people.Show moreLast updated: 30+ days ago
  • Promoted
Patient Service Representative - Call Center

Patient Service Representative - Call Center

Wills Eye HospitalPhiladelphia, PA, US
Full-time +1
We are an equal employment opportunity employer.All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability statu...Show moreLast updated: 21 days ago
  • Promoted
Call Center Specialist - Access Center

Call Center Specialist - Access Center

Temple UniversityPhiladelphia, PA, US
Full-time
Serves as the single point of contact to internal and external customers to ensure easy and seamless access to physicians, employees, patients, programs and services. Handles complex scheduling requ...Show moreLast updated: 27 days ago
  • Promoted
BILINGUAL CALL CENTER REPRESENTATIVE

BILINGUAL CALL CENTER REPRESENTATIVE

People First Federal Credit UnionPA, United States
$22.72–$23.92 hourly
Full-time
It is based in the Allentown, PA area.People First is looking for representatives to join our team! This individual will assist new and existing members with information about their membership, sha...Show moreLast updated: 3 days ago
  • Promoted
FN Call Center Operator

FN Call Center Operator

Cooper University Health CareCamden, NJ, United States
Full-time
Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies, and research protocols.We have a co...Show moreLast updated: 1 day ago
  • Promoted
Call Center Rep

Call Center Rep

ClearstreamPhiladelphia, PA, US
Full-time
Multiple Openings for Call Center Representatives.REQUIRED in a call center setting at a Manufacturing company.These openings are accessible by Public Transportation. Must be able to start working a...Show moreLast updated: 27 days ago
Clerk-Call Center

Clerk-Call Center

PRWT ServicesPhiladelphia, PA, USA
Customer Service Rep is responsible for providing assistance to customers via telephone and correspondence in a timely manner. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.Accurately ...Show moreLast updated: 30+ days ago
  • Promoted
Call Center Representative

Call Center Representative

MichelsgamingPhiladelphia, PA, US
Full-time
We are seeking a Call Center Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.Handle custom...Show moreLast updated: 24 days ago
  • Promoted
  • New!
Bilingual Spanish Call Center Representative

Bilingual Spanish Call Center Representative

Conduent State & Local Solutions, IncWycombe, PA, United States
$19.00 hourly
Full-time
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clien...Show moreLast updated: 20 hours ago
  • Promoted
Director of Call Center Operations

Director of Call Center Operations

MTMPhiladelphia, PA, United States
Full-time
You'll be responsible for setting strategic direction, optimizing processes, and ensuring the team consistently meets or exceeds lead generation and revenue goals. This role requires a blend of lead...Show moreLast updated: 8 days ago
Call Center Lead

Call Center Lead

PeopleSharePhiladelphia, PA, US
20 days ago
Salary
$21.50 hourly
Job type
  • Permanent
Job description

PeopleShare is currently recruiting for a Call Center Lead!

Join our team to make an impact in customer service and lead a team dedicated to excellence! Apply today to take the next step in your career.

Overview :

We are seeking a dedicated Call Center Lead to oversee our customer service team, drive exceptional support, and ensure our operations run smoothly. This role is fully in-office, providing direct oversight and support for call center representatives. As a Call Center Lead, you'll play a pivotal role in maintaining high customer satisfaction, meeting performance targets, and supporting a positive team culture.

Location : Philadelphia, PA

Schedule : Monday - Friday, 8 : 30 AM - 5 : 00 PM (Fully In-Office) | 3rd Saturday 9a-12p

Hourly Rate : $21.50 / hour

Benefits :

  • Competitive hourly rate at $21.50 / hour!
  • Professional development opportunities!
  • Weekly pay and Benefits offered through PeopleShare!

Responsibilities :

  • Supervise day-to-day operations of the call center, ensuring optimal performance and productivity
  • Monitor, coach, and provide feedback to call center representatives to enhance their skills and customer service quality
  • Assist with handling escalated customer concerns and resolving complex inquiries
  • Track and report team metrics, identifying areas for improvement
  • Implement best practices to enhance customer service efficiency
  • Coordinate training sessions and refreshers for new and existing team members
  • Collaborate with management to achieve department goals

    • Requirements :

  • 2-4 years proven experience in a call center environment, with leadership, or supervisory responsibilities preferred.
  • Excellent communication and problem-solving skills.
  • Strong knowledge of call center operations and technology.
  • Proficiency in customer service software and basic reporting tools.

    • PeopleShare is the leading Staffing Agency in the region and has temporary to hire and permanent jobs across 8 states. Our openings include receptionist, data entry, customer service, collections, office managers, call center, administrative assistant, accounts payable clerk, accounts receivable clerk, file clerk, warehouse, assembly, production, pickers, packers, forklift, machine operators, and maintenance mechanics.

    PeopleShare provides equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status, or any other protected category or class under federal, state, and / or local laws. This policy applies to all locations and all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

    Requirements :   Job Type :   Temp to Hire Post Date :   12 / 16 / 2024