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Call center Jobs in Raleigh, NC

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Call center • raleigh nc

Last updated: 1 day ago

Supv Contact Center - Contact & Call Center

WakeMedRaleigh, NC
Full-time

The Supv Contact Center of WakeMed Physician Practices contact center is responsible for overseeing daily operations by monitoring staffing levels to ensure timely response to call queues and rando... Show more

Call Center Representative (Research).

Grace Federal Solutions LLCCary, NC, US
Part-time
Quick Apply

Call Center Representative – Clinical Research (Bilingual Preferred) Location:.Durham, NC Employer: Grace Federal Solutions Type: Part-Time Use Your Communication Skills to Support Public Hea... Show more

On Call Emergency Manager, Safety

WSPRaleigh, NC, United States
$40.00 hourly
Full-time

On-Call Emergency Managers Safety.WSP is currently initiating a search for On-Call Emergency Managers Safety.Since the actual work location will be the deployment site(s), these positions have th... Show more

Inside Producer - Sales Center

Marsh & McLennanRaleigh, NC, United States
Full-time

Sales Center - Inside Producer.Award-winning, inclusive, top workplace culture doesn't happen overnight.It's a result of hard work by extraordinary people.The industry's brightest talent drives our... Show more

FT Center Store Associate

Food LionRaleigh, NC, United States
Full-time

Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Show more

Pharmacy Technician (Must have call center experience)

A-Line Staffing Solutions LLCCary, NC, US
$22.00 hourly
Full-time +1

Job Title: Pharmacy Technician (Call Center) – Specialty Pharmacy Operations Company: A-Line Staffing Solutions Pay rate: $22 an hr Location: Cary, NC 27513 (Onsite) Pay: $22.W2) Schedule: Full-tim... Show more

 • Promoted

Duke Sleep Specialist – Wake County – No IP Call!

Duke HealthRaleigh, US
Full-time

Join the expanding Neurology Department at Duke University School of Medicine.The Department of Neurology at Duke University School of Medicine seeks board eligible/board certified Sleep specialist... Show more

 • Promoted

Center Based Behavior Technician - North Caroline Center.

Applied Behavioral Cares PLLCRaleigh, NC
Full-time

Applied Behavioral Cares PLLC -.Applied ABC provides home & center-based ABA (Applied Behavioral Analysis) therapy to children with autism across the United States.A Behavior Technician (BT) wi... Show more

Supervisor - Triangle Town Center

JCPenneyRaleigh, NC, United States
Part-time

As a Part-Time Supervisor, you will support the management team to create the best experience for our customer and deliver desired results.You also share the responsibility to execute assigned stor... Show more

Math Learning Center Director

Mathnasium (ID: 5200101)Raleigh, NC, US
$20.00 hourly
Full-time

At Mathnasium of Mathnasium (ID: 5200101), we’re passionate about both our students and our employees!  We set ourselves apart by providing Math Learning Center Directors with: .A rewarding leaders... Show more

Inside Producer - Sales Center

Oliver Wyman, LLCRaleigh, NC, United States
Full-time

Sales Center - Inside Producer.Award-winning, inclusive, top workplace culture doesn't happen overnight.It's a result of hard work by extraordinary people.The industry's brightest talent drives our... Show more

Associate Center Director

Code Ninjas of CaryCary, NC, US
$18.00 hourly
Full-time +1

Associate Center Director (Director Track).Cary, NC | Full Time | 30+ Hours/Week | Saturday Availability Required.Code Ninjas is the nation’s fastest growing kids' coding franchise.At our center, k... Show more

Duke Sleep Specialist – Wake County – No IP Call!

HealthEcareers - ClientRaleigh, NC, USA
Full-time

Join the expanding Neurology Department at Duke University School of Medicine.The Department of Neurology at Duke University School of Medicine seeks board eligible/board certified Sleep specialist... Show more

 • Promoted

ON CALL CAREGIVERS IN RALEIGH

No Place Like HomeGarner, NC, US
$16.50 hourly
Part-time

NOW HIRING: ON-CALL CAREGIVERS.No Place Like Home Senior Services, LLC (NPLH).Garner, NC & Surrounding Areas.Need flexible hours AND extra income?.Provide in-home care and support for seniors.A... Show more

Snow Supervisor (On Call Winter Work)

DCS Asset MaintenanceRaleigh, North Carolina, United States
$35.00 hourly
Full-time

DeAngelo Contracting Services (DCS) is hiring On-Call Snow Supervisors to help lead snow and ice removal operations during periods of inclement winter weather.This role is seasonal and only active ... Show more

Call Center Representative - Work From Home

Hall AssociatesRaleigh, North Carolina
Remote
Full-time +1
Quick Apply

Call Center Representative positions to receive in-bound, client-scripted phone calls and to complete the data entry of names, addresses, phone numbers, and other pertinent information.The ideal Ca... Show more

Surgical Technologist II - Ambulatory Surgery Center

UNC HealthCARY, North Carolina, United States
$24.73 hourly
Full-time

This position qualifies for our UNC Health Incentive, ask your recruiter for more information.Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the he... Show more

 • Promoted

Senior Software Engineer - Call Routing Product

EnrollHereRaleigh, NC, US
Full-time
Quick Apply

EnrollHere is on a mission to make healthcare enrollment simple, transparent, and accessible for everyone.We partner with organizations nationwide to deliver streamlined technology and exceptional ... Show more

Work At Home Focus Group Panel. Call Center Agent Experience Not Required.

ApexFocusGroupRaleigh, NC, United States
Part-time

Apex Focus Group Research Opportunities.Apex Focus Group partners with research organizations, academic institutions, and brands seeking genuine consumer feedback.We connect individuals with flexib... Show more

Contact Center Representative

TDRemote, South Carolina, United States
Remote
Full-time

Provide positive and professional inbound customer service.Engage with prospective customers through chat, phone, email, SMS.Take ownership of customer concerns and resolve issues efficiently.Ensur... Show more

People also ask
Supv Contact Center - Contact & Call Center

Supv Contact Center - Contact & Call Center

WakeMedRaleigh, NC
30+ days ago
Job type
  • Full-time
Job description

Position Information:


The Supv Contact Center of WakeMed Physician Practices contact center is responsible for overseeing daily operations by monitoring staffing levels to ensure timely response to call queues and random monitoring of call quality to ensure unsurpassed service is delivered as it relates to physician practice appointment scheduling and other patient inquiries. Conducts thorough and consistent orientation and evaluation of new employees and identifies opportunities to improve with ongoing training for existing employees. Identifies opportunities to refine the scheduling process to improve patient safety customer satisfaction and reduction in errors. Meets and collaborates with the leadership staff of the provider practices in which the contact center supports.

Experience Requirements:
4 Years Related Position Experience Required 2 Years Supervisory Preferred 3 Years Direct Position Experience Preferred

Select Education Type:
High School Diploma or Equivalent Required Associate's Degree Preferred

Licensure/Certification Requirements:
Not Applicable

Hours of Work:
M-F, 8:00a-4:30p

Weekend Requirements:
No Weekends

Call Requirements:
none