Call center Jobs in San Francisco, CA

Title:

• On Call - Digital Producer Schedule Format - Hybrid - San Francisco Pay Information: Hourly Rate: $44.71 - $52.88 Position Summary: The role is on the Express Desk, a fast-paced, multi-functional position encompassing editing, production and reporting across KQED.org.
• This journalist moves seamlessly between functions, stays plugged into the news and thrives in a collaborative environment that values efficiency and speed.
• The digital producer is a journalist who reports, edits and produces daily news items, feature stories and original content.
• At times, this journalist will produce audio content.
• They must be a strong writer and adept at reporting, story selection, writing headlines, copyediting and photo selection. KQED envisions a public media organization with a culture that centers on human dignity, equity, and belonging.

This will enable us to better serve and reflect the Bay Area through diverse and inclusive storytelling. We value the contributions of marginalized people in society — including Black, Indigenous, and all people of color, people with disabilities, and LGBTQIA+ people — and we believe that these communities must be centered in the work we do, and we strongly encourage members of these communities to apply.

KQED Code of Ethics https:

• //www.kqed.org/about/code-ethics The mission that drives us: KQED provide citizens of Northern California with a community-supported alternative to commercial media. We provide citizens with the knowledge they need to make informed decisions; convene community dialogue; bring the arts to everyone and engage audiences to share their stories.
• We help students and teachers thrive in 21st-century classrooms, and take people of all ages on journeys of exploration- exposing them to new people, places and ideas.

This role will work hybrid between working in KQED's newly renovated headquarters and working remotely. Essential Functions:

• Edit news stories to ensure they inform and engage our audience.
• Report, write and file on deadline as required by the news of the day.
• Gather audio/video for digital and radio reporting.
• Provide fill-in support as needed, including overseeing the Express Desk and other editorial production tasks.

Essential Functions:

• Edits news and feature stories Ensures text is consistent with KQED style guidelines Ensures that images and captions are correct Writes or edits highly effective headlines and excerpts that are accurate, compelling, engaging and SEO friendly Works as desk editor as needed Other duties, as assigned. Non-Essential Functions: Occasionally fills in for other colleagues.

Represents KQED at events. Knowledge/Experience Required:

• Excellent communication and writing skills; ability to write quickly and accurately, with an understanding of tone and style across platforms Writes text with correct spelling, grammar and punctuation Ability to meet deadlines and goals while working under pressure At least one year experience in a similar role in a newsroom or news environment Experience writing and editing quickly and accurately in English Command of AP style Experience with copy editing multimedia content such as graphics, interactives or videos Proven collaboration skills — which are essential in working with fellow KQED staffers across departments and with partner organizations Experience navigating the front and back end of a content management system Familiarity with social media and engagement platforms Ability to work on their own and as part of a team Ability to stay focused, organized and proactive Ability to stay organized and prioritize tasks when working on multiple projects at once Interest and knowledge in Bay Area news with a focus on local communities Checks work before publication and maintains adherence to facts Adherence to copyright laws; understanding of media licensing agreements Clear communication with colleagues Ability to stay focused, organized, communicative and proactive — you’ll be working with a number of journalists or staffers across the organization, potentially dealing with several different editors Knowledge/Experience Desired Experience with basic HTML Familiarity with Adobe Creative Suite Experience using social media tools and platforms to maximize reach and impact Proven capacity to identify opportunities for stories of high relevance to audiences Familiarity with and interest in optimizing language for social media and engagement platforms NOTE : This job description is not intended to be all-inclusive.
• Employees may be required to perform other related duties as necessary to meet the ongoing needs of this organization. #LI-hybrid Powered by JazzHR