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Call center manager Jobs in Chesapeake, VA

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Call center manager • chesapeake va

Last updated: 1 day ago
Call Center Representative

Call Center Representative

Kenworth SalesChesapeake, VA, United States
Full-time
Bring your skills to the 2020 Kenworth Dealer of the Year! Kenworth Sales Company, a 38-location Kenworth and Isuzu truck dealership group, is looking for a. The primary function of the call center ...Show moreLast updated: 11 days ago
Benefits Call Center Representative

Benefits Call Center Representative

ConduentChesapeake, VA, United States
Full-time
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clien...Show moreLast updated: 11 days ago
Benefits Call Center Representative

Benefits Call Center Representative

Conduent Business ServicesChesapeake, VA, United States
Full-time
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clien...Show moreLast updated: 30+ days ago
Full Time Sales Representative (Norfolk Call Center)

Full Time Sales Representative (Norfolk Call Center)

Life Protect 24 / 7Norfolk, VA, US
Full-time
Here at Life Protect 24 / 7, we provide customers with peace of mind through our personal medical alert services.As a sales advisor, you will receive calls from a variety of customers, this creates a...Show moreLast updated: 30+ days ago
Call Center Representative

Call Center Representative

notifyMDChesapeake, VA, US
Part-time
Call Center Representative (Part-Time).At notifyMD, our Call Center Representatives do more than just answer phones – they provide vital support and drive meaningful outcomes for our customer...Show moreLast updated: 13 days ago
Call Center Representative

Call Center Representative

TechOp SolutionsNorfolk, Virginia, United States
Full-time
TechOp Solutions is seeking Call Center Representatives with exceptional communication skills, strong analytical abilities, and a commitment to service excellence. The ideal candidate will be detail...Show moreLast updated: 24 days ago
  • Promoted
Manager, Analytics Services (Consumer Experience and Call Center) - Remote

Manager, Analytics Services (Consumer Experience and Call Center) - Remote

Sentara HealthcareNorfolk, VA, US
Remote
Full-time
Overview : The Manager of Analytic Services leads a multidisciplinary analytics team focused on enhancing consumer and patient experience, with a strong emphasis on call center analytics and operati...Show moreLast updated: 30+ days ago
Call Center Representative - Work From Home

Call Center Representative - Work From Home

Hall AssociatesNorfolk, Virginia
Remote
Full-time +1
Quick Apply
Call Center Representative positions to receive in-bound, client-scripted phone calls and to complete the data entry of names, addresses, phone numbers, and other pertinent information.The ideal Ca...Show moreLast updated: 30+ days ago
Call Center Scheduling Coordinator

Call Center Scheduling Coordinator

Childrens Hospital of The Kings DaughtersNorfolk, VA
Full-time
This position is Monday through Friday, 40 hours per week, with shifts occuring between 7 : 30am and 6 : 00pm.ESSENTIAL DUTIES AND RESPONSIBILITIES. Manages large volume of customer calls in friendly an...Show moreLast updated: 8 days ago
FT Call Center Representative - Work From Home

FT Call Center Representative - Work From Home

Jackson Hewitt IncNorfolk, VA, US
Remote
Full-time
Customer Service / Remote] - Anywhere in U.Competitive pay & benefits - As a Call Center Rep at Jackson Hewitt Inc.Receive inbound / make outbound calls to clients to learn about and address their n...Show moreLast updated: 7 days ago
Part Time Call Center Representative

Part Time Call Center Representative

Movado GroupRemote, Virginia
Remote
Part-time
The Customer Service Representative will be an energetic and reliable professional in the Movado Call Center.The Customer Service Representative will be responsible for answering incoming customer ...Show moreLast updated: 30+ days ago
  • Promoted
Call Center Quality Manager

Call Center Quality Manager

VirtualVocationsPortsmouth, Virginia, United States
Full-time
A company is looking for a Call Center Quality Manager (Remote in West Coast USA).Key Responsibilities Maintain and improve the call center quality audit program Oversee quality assurance and co...Show moreLast updated: 1 day ago
Inbound Call Center Representative

Inbound Call Center Representative

IronMountain Solutions IncChesapeake, VA, United States
Full-time
Inbound Call Center Representative.Fully Remote - Needs to be within one hour of PIV office to pickup equipment and as needed. Customer Service Representative - DHS ICE HSI Tip Line.Insight Technolo...Show moreLast updated: 6 days ago
Call Center Representative

Call Center Representative

TechOp Solutions InternationalNorfolk, VA, US
Remote
Full-time
Quick Apply
TechOp Solutions is seeking Call Center Representatives with exceptional communication skills, strong analytical abilities, and a commitment to service excellence. The ideal candidate will be detail...Show moreLast updated: 24 days ago
Service Team Coordinator- Remote- Call Center

Service Team Coordinator- Remote- Call Center

ChenMedNorfolk, VA, United States
Remote
Full-time
We're changing lives every day.For both our patients and our team members.Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with y...Show moreLast updated: 6 days ago
Healthcare Call Center Representative

Healthcare Call Center Representative

SNI USA IncNorfolk, VA, United States
Full-time
Customer Service Representative (Healthcare Call Center).Remote (After 5 week training period).We're seeking reliable, customer-focused professionals to support members and healthcare providers dur...Show moreLast updated: 11 days ago
Part-Time Call Center Representative

Part-Time Call Center Representative

NotifyMDChesapeake, VA, United States
Part-time
Call Center Representative (Part-Time).At notifyMD, our Call Center Representatives do more than just answer phones - they provide vital support and drive meaningful outcomes for our customer's cal...Show moreLast updated: 11 days ago
Call Center Scheduling Coordinator

Call Center Scheduling Coordinator

Childrens Hospital of The King's DaughtersNorfolk, Virginia, United States, 23507
Full-time
Call Center Scheduling Coordinator.This position is Monday through Friday, 40 hours per week, with shifts occuring between 7 : 30am and 6 : 00pm. ESSENTIAL DUTIES AND RESPONSIBILITIES.Manages large volu...Show moreLast updated: 7 days ago
Inbound Call Center Representative

Inbound Call Center Representative

IronMountain SolutionsChesapeake, Virginia, USA
Full-time
Inbound Call Center Representative.Fully Remote - Needs to be within one hour of PIV office to pickup equipment and as needed. Customer Service Representative - DHS ICE HSI Tip Line.Insight Technolo...Show moreLast updated: 7 days ago
People also ask
Call Center Representative

Call Center Representative

Kenworth SalesChesapeake, VA, United States
11 days ago
Job type
  • Full-time
Job description

Bring your skills to the 2020 Kenworth Dealer of the Year! Kenworth Sales Company, a 38-location Kenworth and Isuzu truck dealership group, is looking for a Call Center Representative to join our Chesapeake , VA location.

Job Summary :

The primary function of the call center customer service advisor is to coordinate repairs, dispatching tow companies and / or mobile repair units, communicating with customers, communicate with customers, and acting as a liaison between fleets, tow companies, and repair facilities.

  • Due to federally mandated DOT regulations, Kenworth Sales is a drug-free workplace. Any offer of employment will be contingent on passing a pre-employment drug screening.

Schedule : 3pm - 11 : 30pm

Duties and Responsibilities :

  • Answer incoming phone calls from customers seeking information regarding vehicle service repairs and / or service issues
  • Coordinate the development of the program with all Kenworth Sales Company Branches.
  • Establish and provides breakdown management support for Kenworth Sales Co fleet customers to include monitoring and interpreting fault codes, as well as campaign info for fleets.
  • Monitors Company compliance with PACCAR Premiere Care Gold Standards, the Concierge Program objectives, and Pac-Central guidelines, including time critical functions.
  • Work directly with and assist each Corporate Service Director and District Service Manager as needed.
  • Communicate effectively with Fleets, PACCAR Breakdown, and tow companies.
  • Keeps a log of the details of communication with customer / dealer throughout the repair process.
  • Coordinates with Service Manager / Shop Foreman to assure completion of work within time promised to customer.
  • Monitors progress of repairs and updates customer on any changes in agreed service, costs, or time of completion. Obtains customer authorization for such changes.
  • Qualifications :

  • Ability to read and comprehend English instructions and information.
  • High school diploma or equivalent.
  • Must have a working knowledge of all heavy truck repair methods.
  • Must have a highly technical background with good troubleshooting skills.
  • Must have basic computer skills, and ability to utilize MS office programs as well as Paccar Web Ecat.
  • Must have the ability to identify and meet Customer needs and requirements.
  • Must be a hard worker and a self-starter and a problem solver.
  • Excellent organizational, communication, and time management skills.
  • Exceptional phone and Customer service skills required.
  • Appearance must meet company requirements.
  • BENEFITS :

  • Kenworth Sales Company promotes a progressive environment with an emphasis on teamwork, customer service, training and personal development.
  • Stability - Company is financially strong with an established base of customers and is well-positioned for continued expansion.
  • History of Excellence - Work for an award-winning dealership with a reputation for unsurpassed quality and customer service.
  • Excellent compensation and benefits package including comprehensive Health and Dental insurance, Flexible Spending Accounts (FSAs) with FLEX Card, Group Life Insurance, Short Term & Long-Term Disability Insurance, Voluntary Life Insurance, Corporate Holidays, Paid Vacation and Personal Leave, 401(k) plan with company match, and Voluntary Supplemental Insurance plans.
  • Veterans are encouraged to apply!

    About the company : Kenworth Sales Company is a family of companies based in Salt Lake City, Utah of over 38 dealerships in the Intermountian West and Mid-Atlantic regions.

    An Equal Opportunity employer, Smoke Free / Drug Free Facility. All qualified applicants will receive consideration for employment without regard to the individual's race, color, sex, national origin, religion, age, disability, genetic information, status as a military veteran or any other characteristic protected by applicable law.