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Call center manager Jobs in Glendale, AZ

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Call center manager • glendale az

Last updated: 5 hours ago

Customer Service Manager (Call Center), Phoenix, AZ (Hybrid)

SunSoft OnlinePhoenix, AZ, us
Full-time

Customer Service Manager (Call Center) , Phoenix, AZ (Hybrid).Phoenix, AZ 85007 , Hybrid (~25% onsite).Contract (1 year, through June 2027), full-time |.Call center hours 7 AM–6 PM; includes dedica... Show more

Contact Center Account Manager

Teleperformance USAPHOENIX, Arizona, United States
Full-time

Ongoing until positions are filled.TP is a leading global provider of digital business services.We partner with the world's most prominent brands to optimize operations through advanced technology ... Show more

 • New!

Security Operations Center Manager

HOPCo | Healthcare Outcomes Performance CompanyPhoenix, AZ, United States
Full-time

Security Operations Center Manager.The Security Operations Center (SOC) Manager is responsible for leading and maturing the organization's cybersecurity monitoring and incident response capabilitie... Show more

MEP MANAGER-DATA CENTER (AZ)

Lease Crutcher LewisPhoenix, AZ, United States
Full-time

It is the MEP Manager's responsibility to plan, coordinate, oversee the installation, commissioning and turnover of the mechanical, electrical, and plumbing (MEP), and low-voltage systems for large... Show more

Outpatient Surgery Center Manager

Phoenix Children'sPhoenix, Arizona
Full-time

Phoenix Childrenâ€s Hospital is looking for a strong Periop Services Manager to lead our outpatient Aerodigestive team, as well as a small surgery center.This unique position will be responsible fo... Show more

Call Center Operator

Sunrise SystemsPhoenix, Arizona, United States
Full-time
Quick Apply

Job Title: Call Center Operator.Job Location: Phoenix, AZ 85012.The Community Resource Specialist plays a critical role in how Maricopa County is perceived by the community.You are Maricopa County'... Show more

Call Center/Reservation Manager

Transit TechnologiesPhoenix, AZ, United States
Full-time

Reservations, Quality Assurance, And Training Manager.MJM Innovations is seeking a highly motivated and experienced Reservations, Quality Assurance, and Training Manager to lead and oversee the ope... Show more

Call Center Phone Sales Representative

Provident FinancialPhoenix, Arizona, US
Full-time

Call Center Phone Sales Representative.Full-Time | Remote / Call Center | Uncapped Commission + Bonuses.Help Families Protect Their Future While Building a Rewarding Sales Career.Are you a motivate... Show more

Assistant Center Manager

Wax Center PartnersGlendale, AZ, United States
Full-time

Do you want to work with an exceptional team who helps their clients look and feel fabulous?.Does the idea of earning unlimited commission plus a generous bonus drive you to want to succeed?.Are yo... Show more

Security Operations Center Manager

HOPCoPhoenix, AZ, United States
Full-time

Security Operations Center Manager.The Security Operations Center (SOC) Manager is responsible for leading and maturing the organization's cybersecurity monitoring and incident response capabilitie... Show more

Data Center Project Manager

Mitchell MartinPhoenix, AZ, United States
Full-time

Join our team in the Phoenix, AZ area as a full-time Data Center Project Manager.In this role, you'll oversee the construction and management of data center projects, ensuring the delivery of elect... Show more

Center Manager

The UPS Store #6120Phoenix, AZ, US
Full-time

The Center Manager is responsible for the day-to-day operations of this retail location.He or she will open and close the center, manage productivity and ensure the center’s team delivers world-cla... Show more

Project Manager-data Center

ActalentPhoenix, AZ, United States
$50.00 hourly
Full-time

Project Manager / Estimator Data Center Projects.This role leads the overall direction, execution, and financial performance of multiple small to medium-sized data center projects, or one exceptio... Show more

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Center Manager

The UPS StorePhoenix, AZ, United States
Full-time

The Center Manager is responsible for the day-to-day operations of this retail location.He or she will open and close the center, manage productivity and ensure the center's team delivers world-cla... Show more

Stanton for Congress: Call Time Manager

ArenaPhoenix, AZ, United States
$4,500.00 monthly
Full-time +1

Stanton For Congress: Call Time Manager.Stanton For Congress seeks a highly organized and detail-oriented individual to serve as a Call Time Manager.This is an exciting opportunity to manage the co... Show more

Trainer - Call Center (Temporary, Remote)

MaximusPhoenix, AZ, US
$17.75 hourly
Remote
Full-time

Essential Duties and Responsibilities: - Provide feedback regarding the design, development and distribution of training programs and materials as needed.Conduct, plan, and coordinate trainin... Show more

Sales Call Center Agent- Cold Calling, Senior Market

Belle, LLCPhoenix, AZ, US
Remote
Full-time
Quick Apply

B in annual preventable medical spend.Belle’s solution is centered on in-home care management for at-risk, polychronic seniors.We train and manage a specialized network of nail technicians and comm... Show more

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Project Manager (Data Center Construction)

JobotPhoenix, AZ, US
$130,000.00 yearly
Full-time

Growing GC seeking experienced Project Manager (Data Center Construction) in Phoenix! This Jobot Job is hosted by: Brittany Perry Are you a fit? Easy Apply now by clicking the "Quick Apply" button ... Show more

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Customer Service Manager (Call Center), Phoenix, AZ (Hybrid)

Customer Service Manager (Call Center), Phoenix, AZ (Hybrid)

SunSoft OnlinePhoenix, AZ, us
22 days ago
Job type
  • Full-time
Job description

Customer Service Manager (Call Center) , Phoenix, AZ (Hybrid)


Location: Phoenix, AZ 85007 , Hybrid (~25% onsite)
Type: Contract (1 year, through June 2027), full-time | Start: July 20, 2026 (tentative)
Schedule: Call center hours 7 AM–6 PM; includes dedicated Saturday shifts (currently 2/month, increasing)


About the Role

SunSoft Online is seeking a Customer Service Manager for a contract opportunity with an Arizona state agency. You'll lead and manage a frontline call center team, overseeing daily operations, coaching and developing staff, conducting performance reviews, and ensuring excellent customer service in a fast-paced, high-volume phone environment.

Key Responsibilities

  • Lead, coach, and develop a frontline phone team
  • Plan, assign, and oversee daily work of direct reports
  • Conduct one-on-ones, performance feedback, and appraisals
  • Participate in interviewing, hiring, and onboarding
  • Communicate and enforce agency policies; address complaints and resolve issues
  • Manage dedicated Saturday shifts

Must-Have (on resume)

  • Minimum 2 years leading/managing a frontline phone team in a fast-paced call center (manager level, not team lead)
  • Minimum 4 years' experience in customer service, legal, financial, tax, banking, or similar
  • Strong communication, interpersonal, organization, and project management skills
  • Proficiency in Windows, MS Office, and Google Suite

Preferred

  • Bachelor's degree in business or related
  • Continuous Improvement, Six Sigma, or LEAN experience

Additional Details

  • Must be local to Phoenix (current location on resume)
  • Able to clear a comprehensive background check including AZ tax compliance, FBI criminal background, and Level 1 Fingerprint Clearance
  • Available for an in-person interview within one week
  • Able to start within two weeks of an offer

To apply, submit your resume with your current city and state listed.