Call center manager Jobs in Houston, TX
Last updated: 1 day ago
Maintain a professional relationship with the patient, client, and agent while providing excellent customer service and performing assigned duties.
Document pertinent patient information and all acc...Show moreLast updated: 7 days ago
We are seeking a Call Center Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.Handle custom...Show moreLast updated: 1 day ago
Government Savings services provider in the US, helping millions of Americans save for the future.We are looking for client-focused talent who have service as part of their DNA, rather than just pa...Show moreLast updated: 1 day ago
ProNxt Consulting is a digital transformation company that provides cutting-edge solutions in human resources, marketing, and cloud services.
With a growing team in India and the USA, we specialize ...Show moreLast updated: 30+ days ago
We are seeking a CSR Supervisor to lead and support a team of Customer Service Representatives in a fast-paced call center.
This role ensures high-quality customer service, team productivity, and co...Show moreLast updated: 8 days ago
Job Description Summary / TWC Summary : .Under general supervision provides professional enrollment services utilizing advisory, technical, team leadership and administration skills to students and f...Show moreLast updated: 4 days ago
This is a temporary, full-time hours, 100% remote position.Other Remote Locations : AL, CT, FL, GA, MA, MD, NC, NJ, NY, PA, SC, TX.
Some Saturdays required from 10 : 00 am to 6 : 00 pm.Equiniti is a lead...Show moreLast updated: 11 days ago
We are looking for a customer-oriented service representative.A customer service representative, or CSR, will act as a liaison, provide product / service information, and resolve any emerging problem...Show moreLast updated: 10 days ago
Off-shift training for the first week; shift rotation begins in the second week (starting approximately.We are looking for a strong communicator with previous customer service experience.This perso...Show moreLast updated: 9 days ago
We're delighted you've chosen LCR to assist you in finding your ideal professional match.We'll assist you in reaching, stretching, and realizing your full potential.Increase your chance...Show moreLast updated: 30+ days ago
Behavioral Health Connections, Inc.We offer mental health evaluations to children, adolescents, adults and older adults in crisis 24 hours a day, 7 days a week response, including all holidays.Our ...Show moreLast updated: 4 days ago
At Stout, we're dedicated to exceeding expectations in all we do - we call it Relentless Excellence.Both our client service and culture are second to none, stemming from our firmwide embrace of our...Show moreLast updated: 19 days ago
Customer Service Representative - Bilingual.You must live within 60 miles of the 77079 area in Texas.Must have experience with customer retention & customer acquisitions.We are seeking a highly...Show moreLast updated: 13 days ago
D Aceto Services LLC is seeking a friendly and motivated Call Center Associate to join our remote team.In this role, you will be the first point of contact for our customers, providing excellent se...Show moreLast updated: 30+ days ago
We have an outstanding Contract position for a Call Center Service Representative to join a leading Company located in theHouston, TX surrounding area.
Act as customer service interface to internal ...Show moreLast updated: 26 days ago
We're assisting our local employer seeking to fill several openings of Bilingual Call Center Supervisors.The Bilingual Call Center Supervisor is responsible for supervising and monitoring the work ...Show moreLast updated: 4 days ago
MDS Communications is looking to hire full time.Remote Outbound Call Center Agents.MDS Communications has been in business for 32 years and works for well known and admired organizations, including...Show moreLast updated: 19 days ago
- Promoted
Call Center Supervisor
GetixHealthHouston, TX, United StatesFull-time
- Promoted
Call Center Representative
Professional Moving & Storage INCHouston, TX, United StatesFull-time
- Promoted
Call Center Representative
AscensusHouston, TX, United States$19.00 hourly
Full-time +1
- Promoted
Customer Success manager , Call Center
ProNxt Consulting SolutionsHouston, TX, USFull-time
- Promoted
Call Center Supervisor
HJ StaffingHouston, TX, United StatesFull-time
- Promoted
CALL CENTER REPRESENTATIVE
InsideHigherEdHouston, TexasFull-time
- Promoted
Proxy Call Center Representative
EquinitiHouston, TX, United States$18.00 hourly
Full-time
Call Center Agent
Enterprise Call CenterHouston, Texas, United StatesRemote
- Promoted
Call Center Operator III
Hydrogen GroupHouston, TX, United StatesFull-time
- Promoted
Call Center Team Lead
Lehman Consulting and RecruitingHouston, TX, US$20.00–$21.00 hourly
Full-time
- Promoted
Call Center Specialist PRN
Universal Health Services, Inc.Houston, TX, United StatesFull-time
- Promoted
Call Center Representative
StoutHouston, TX, United States$24.00–$34.00 hourly
Full-time
- Promoted
Bilingual Call Center
TPI Staffing, IncHouston, TX, US$17.00 hourly
Full-time
- Promoted
Call Center Associate (Remote)
D Aceto Services LLCHouston, TexasQuick Apply
- Promoted
Call Center Service Representative
Tad PGSHouston, TX, United StatesFull-time
- Promoted
Call Center Supervisor
Workforce SolutionsHouston, TX, United States$63,000.00–$67,000.00 yearly
Full-time
- Promoted
Call Center Representative
MDS CommunicationsHouston, Texas, United States$15.00–$16.00 hourly
Remote
Full-time
Call Center Supervisor
GetixHealthHouston, TX, United States7 days ago
Job type
- Full-time
Job descriptionMaintain a professional relationship with the patient, client, and agent while providing excellent customer service and performing assigned duties. Document pertinent patient information and all account work activity in the appropriate systems dictated by the health care facility and Company. Maintains daily productivity reports on employees within the department to ensure production standards are met Monitors and responds to patient complaints / concerns and ensures a prompt resolution. Meets project deadlines and follows up on assignments under the supervision of management Assists EOS agents if required in busy periods and if capacity allows e.g., booking appointments, registration process, payment collection, receiving in-bound calls, etc. Responsible for capturing and documenting all pertinent patient demographic, subscriber, and insurance information (i.e.) : patient Policy and ID numbers, subscriber, guarantor, payer address, phone numbers, and other contact information. Documentation must include, benefit effective date, copay, deductible, out of pocket non-covered services responsibilities, co-insurance, stop loss amounts, percentage of coverage and any other pertinent information concerning the specific procedure / clinical service to be performed. Supervises and directs professional and support staff for the Revenue Cycle ensuring effective use of employees, equipment & materials within budget & quality standards. Performs tactical planning and carries out strategic plan. Ensures staff has the resources to carry out their responsibilities. Optimizes staff productivity and service; resolves workplace problems of staff and processes; develops procedures and guidelines. Possesses the technical knowledge of the function being supervised. Implements retention planning initiatives. Responsible for meeting client service agreement goals in an efficient and productive manner. Working knowledge of Protected Health Information (PHI), -HIPAA. Personally responsible, respect for self and others, innovative through teamwork, dedication to caring and excellence in customer service. Provides timely employee feedback (positive and negative) in a calm professional manner Obtains complete and accurate insurance information and completes insurance verification by contacting patients, physician offices and insurance / payer when necessary. Works according to standard operating procedure during client / system downtimes. Reviews work and ensures accuracy, particularly patient type, code identification, insurance and demographic information to minimize error rate and time delays in clinical and billing departments. Assists patients, as needed, to ensure compliance with the payer's requirements for reimbursement. Responsible for assessing financial responsibility, resources, and / or referring patients for financial counseling, if necessary, based on the individual's financial condition according to Responsible for communicating with patients regarding patient financial responsibilities before or at time of service. Informs patients on billing process for facility and providers. Knowledge, understanding and compliance with GetixHealth policies and procedures. Follow up in a timely manner to ensure customer satisfaction. Continuously seek to ensure maximum efficiency, accuracy and customer satisfaction through process improvement. Make recommendations to management for such process improvements. Perform other duties as assigned by management.