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Call center manager Jobs in Raleigh, NC

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Call center manager • raleigh nc

Last updated: 11 days ago

Call Center Representative (Research).

Grace Federal Solutions LLCCary, NC, US
Part-time
Quick Apply

Call Center Representative – Clinical Research (Bilingual Preferred) Location:.Durham, NC Employer: Grace Federal Solutions Type: Part-Time Use Your Communication Skills to Support Public Hea... Show more

Call Center Rep/Service appointment setter

Anderson Automotive GroupRaleigh, NC, US
Full-time

Our corporate call center is hiring call center reps for their team! If you thrive in a fast-paced, team environment, and have an eye for detail, great customer service skills, and a willingness to... Show more

On Call Emergency Manager, Safety

WSPRaleigh, NC, United States
$40.00 hourly
Full-time

On-Call Emergency Managers Safety.WSP is currently initiating a search for On-Call Emergency Managers Safety.Since the actual work location will be the deployment site(s), these positions have th... Show more

Financial Center Manager I (Branch Manager)

First Flight Federal Credit UnionCary, NC, United States
Full-time

First Flight Federal Credit Union.At First Flight, we don't just manage money--we help people achieve financial success.That's our mission, and it's at the heart of everything we do.As a Financial ... Show more

Data Center Commissioning Project Manager

CAIRaleigh, NC, United States
Full-time

THIS IS NOT A DATA ENGINEERING RELATED POSITION*.Your responsibilities as a Data Center Cx PM will include:.Working with project teams at client sites to inspect, test, and troubleshoot data center... Show more

Manager, Hyperscale Data Center PMO

Eaton PlcRaleigh, NC, United States
Full-time

Manager, Hyperscale Data Center PMO.Eaton's ES AMER NAS division is currently seeking a Manager, Hyperscale Data Center PMO.This position is remote and can be located anywhere in the United States.... Show more

Contact Call Center Manager

Piper CompaniesRALEIGH, North Carolina
$90,000.00 yearly
Full-time

Piper Companies is seeking a Contact Call Center Manager for a leading organization within the Raleigh Durham, North Carolina area.The Contact Call Center Manager role is a hybrid position requirin... Show more

Data Center Project Manager

DewberryRaleigh, NC, United States
Full-time

We are seeking a Data Center Project Manager who is looking for an opportunity to grow and take on more responsibility, in any of our Deweberry offices.Our growing, fast-paced site/civil engineerin... Show more

Data Center Project Manager

Vtech Solution IncRaleigh, NC, United States
Full-time

Tech can help you avoid the daunting task of writing and posting job offers, shifting through resumes and laboring through the lengthy interview process.Our Staffing solutions will allow you to elu... Show more

Financial Center Manager Associate - Raleigh

Fifth Third BancorpRaleigh, NC, United States
Full-time

Financial Center Manager Associate - Raleigh.Make banking a Fifth Third better We connect great people to great opportunities.Are you ready to take the next step? Discover a career in banking at Fi... Show more

Technical Project Manager - Data Center (Remote)

RM Staffing B.V.Raleigh, NC, US
Remote
Full-time

Clients need a single point of contact who actually understands hardware, not just a relationship manager who has to relay every technical question.Projects span hardware deployment, structured cab... Show more

Banking Center Manager

First HorizonRaleigh, NC, United States
Full-time

Location: Onsite listed in the job posting.Schedule: Monday through Friday, 9:00AM to 5:00PM.Summary: If you're a natural leader and want to lead a team at a strong company with exceptional support... Show more

FT Center Store Manager

Food LionRaleigh, NC, United States
Full-time

Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Show more

Manager, Nursing Heart Center

WakeMed Health & HospitalsRaleigh, NC, United States
Full-time

The Unit Nurse Manager has 24-hour responsibility at the unit level for planning, facilitating, coordinating, and evaluating patient care services, personnel, and budgeting process.The unit nurse m... Show more

Moving Center General Manager Trainee

U-HaulRaleigh, NC, United States
Full-time

Moving Center General Manager Trainee.U-Haul is looking for a responsible, motivated and thoughtful person to come onboard to learn how to manage one of our moving and storage centers.As General Ma... Show more

Data Center Migration Project Manager

Ace StackRaleigh, NC, United States
Full-time

Data Center Migration Project Manager.Location- Raleigh, NC (Onsite).Manage assigned DC migration projects or workstreams from initiation to closure.Develop and maintain project plans in MS projec... Show more

Banking Center Manager

First Horizon BankRaleigh, NC, US
Full-time

Location: Onsite listed in the job posting.Schedule: Monday through Friday, 9:00AM to 5:00PM Summary If you're a natural leader and want to lead a team at a strong company with exceptional support,... Show more

Center Manager 0143

FullSpeedAutomotiveCary, NC, United States
Full-time

Grease Monkey - Cary, NC 27518.Position Type: Full Time Category: Retail.The Center Manager is the operational and cultural leader of the service center, responsible for delivering exceptional cust... Show more

Data Center Migration Project Manager

Diverse LynxRaleigh, NC, United States
Full-time

Data Center Migration Project Manager.Location Raleigh, NC (Remote).Data Center Migration Project Manager.The Project Manager Data Center Migration is responsible for planning and executing ass... Show more

Bezos Center Operations & Partnerships Manager

North Carolina State UniversityRaleigh, NC, United States
Full-time

Bezos Center Operations & Partnerships Manager.The Bezos Center Operations Manager will collaborate with faculty, researchers, and industry partners to ensure the smooth operation of the Center's p... Show more

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Call Center Representative (Research).

Call Center Representative (Research).

Grace Federal Solutions LLCCary, NC, US
30+ days ago
Job type
  • Part-time
  • Quick Apply
Job description

Call Center Representative – Clinical Research (Bilingual Preferred) Location:

  • Durham, NC Employer: Grace Federal Solutions Type: Part-Time Use Your Communication Skills to Support Public Health Research.
  • Grace Federal Solutions is seeking a detail-oriented Call Center Representative to support clinical research participant outreach and data collection efforts in Durham, NC.
  • This role is ideal for candidates with experience in call centers, healthcare, or clinical research who understand the importance of compliance, accuracy, and professional communication.
  • If you’re comfortable speaking with diverse populations and working within structured research protocols, we want to meet you.

What You’ll Do Participant Outreach & Scheduling Conduct outbound calls to research participants for appointment confirmation, eligibility screening, and study updates Respond to inbound participant inquiries regarding study procedures Clearly explain study-related information in a professional and compassionate manner Use Spanish/English bilingual skills to improve participant accessibility (preferred) Clinical Research Support Follow approved scripts and study protocols Ask pre-approved screening questions to determine participant eligibility Document interactions accurately in research systems Escalate protocol deviations or concerns to the research team Data Entry & Documentation Enter participant data into EDC systems and research databases Track follow-ups and ensure completion of required participant touchpoints Maintain strict confidentiality standards Compliance & Quality Adhere to HIPAA and institutional privacy guidelines Participate in call monitoring and quality assurance reviews Maintain professionalism in all participant communications What We’re Looking For Minimum 2 years of experience in:

  • Call center operations OR Clinical research support Strong data entry accuracy and attention to detail Clear verbal communication skills Comfortable working with structured scripts and compliance requirements Basic proficiency in Microsoft Office tools Ability to manage call volume and meet productivity expectations Bilingual (Spanish/English) strongly preferred.
  • All candidates must pass background screening and meet confidentiality requirements.
  • Why Join Grace Federal Solutions?
  • Support meaningful public health research Gain exposure to clinical research operations Work in a structured, compliance-driven environment Be part of a team that values professionalism and community impact We are an Equal Opportunity Employer committed to an inclusive workplace.
  • Ready to Make an Impact?
  • Submit your resume today.
  • Qualified candidates will be contacted for an initial screening interview.
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