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Call center manager Jobs in Scottsdale, AZ

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Call center manager • scottsdale az

Last updated: 1 day ago

Call Center Agent (CSR)

Omni InclusiveMesa, AZ, United States
Full-time

Shareholder Service Representative.Answer incoming calls from shareholders, brokers and institutional clients for the various clients that CPU supports.Provide superior customer service to all clie... Show more

Merchant Call Center Sales Specialist

WELLS FARGO BANKTEMPE, Arizona, United States of America
Full-time

Participate in inbound/outbound calls and identify opportunities for selling merchant services products and services.Provide telephone support for merchant sales, branch and bank partners in additi... Show more

Sr. Director, PMO Call Center Operations Delivery #11566

Professional RecruitersTempe, AZ, United States
Full-time

Director, PMO - Call Center Operations Delivery.Director, PMO - Call Center Operations Delivery role will be responsible for the successful delivery of technology initiatives supporting The Bank's ... Show more

Senior Project Manager - Data Center

RosendinTempe, AZ
Full-time
Quick Apply

Whether you're a recent grad or a seasoned professional, you can experience meaningful career growth at Rosendin.Enjoy a true sense of ownership as you work with a proven industry leader on some of... Show more

Talent Acquisition Partner (Call Center)

Serenity HealthcareMesa, AZ, United States
Full-time

Talent Acquisition Partner, Contact Center Recruiting.Location: Mesa/Phoenix, AZ (Onsite).Serenity Healthcare is one of the fastest-growing healthcare organizations in the country, operating more t... Show more

Safety Manager Data Center

SwinertonMesa, AZ, United States
Full-time

Corporate Safety Program Coordinator.Coordinate, implement, and monitor the corporate safety programs at various project locations.Position Responsibilities And Duties:.Able to perform all duties o... Show more

Kitchen Manager (On-Call)

Salvation Army Western TerritoryMesa, AZ, United States
Full-time

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church.Its message is based on the Bible.Its ministry is motivated by the love of God.Its mission is... Show more

Call Center Representative (Remote) - $20 to $22/hour

Action Jackson PromosMesa, Arizona
$20.00–$22.00 hourly
Remote
Full-time
Quick Apply

Call Center Representative (Remote).Are you looking for a career with a family oriented, innovative, fast paced environment that offers growth opportunities? Hawaii’s leading benefit and risk... Show more

Medical Center Manager (68927)

SanitasTempe, AZ, United States
Full-time

Phoenix - Tempe - Tempe, AZ 85282.Position Type Full Time Job Shift On Site Travel Percentage Up to 5% Category Epidemology.The Medical Center Manager is responsible for overseeing the daily operat... Show more

Call Center Manager

Bath ConceptsMesa, AZ, United States
Full-time

Director of First Impressions & High Fives Location: Tolleson AZ APEX Windows & Bath is looking for an experienced, high-energy Call Center Manager to lead our outbound appointment-setting team.We ... Show more

Center Admin- Center Administrator

ArchWell HealthMesa, AZ, United States
Full-time

ArchWell Health is a new, innovative healthcare provider devoted to improving the lives of our senior members.We deliver best-in-class care at comfortable, accessible neighborhood clinics where sen... Show more

Manager-Sales Bilingual Call Center

AT&TMesa, AZ, United States
$52,400.00–$78,600.00 yearly
Full-time

Manager Sales Bilingual Call Center.This position requires office presence of a minimum of five days per week and is only located in the location(s) posted.Overall Purpose: To lead, direct, and opt... Show more

CSR Call Center Agent

NYTPMesa, AZ, Arizona, USA
Full-time

Job Title: CSR Call Center Agent (59555-1)<br /> Location: REMOTE - Require Local to Mesa, AZ<br /> MAX RATE: $15 - 16/hr on W2<br /> Client: disclose later<br /> Experience... Show more

Call Center Representative - Work From Home

Hall AssociatesMesa, Arizona
Remote
Full-time +1
Quick Apply

Call Center Representative positions to receive in-bound, client-scripted phone calls and to complete the data entry of names, addresses, phone numbers, and other pertinent information.The ideal Ca... Show more

Treble for Arizona: Call Time Manager

ArenaScottsdale, AZ, United States
$4,000.00 monthly
Full-time

Treble For Arizona: Call Time Manager.The Treble for AZ Campaign for AZ-01 is seeking a Call Time Manager.The Call Time Manager will report to and work with the Finance Director and Campaign Manage... Show more

Call Center Manager

Bath Concepts Independent DealersTempe, AZ, US
Full-time
Quick Apply

CALL CENTER MANAGER Director of First Impressions & High Fives Location:.Tolleson AZ APEX Windows & Bath is looking for an experienced, high-energy Call Center Manager to lead our outbound ... Show more

Data Center Capacity & Network Manager

Meta PlatformsMesa, AZ, United States
Full-time

Data Center Capacity & Network Manager.This is the main job post content.The job title and description are provided above.The detailed job description follows below:.Data Center Capacity & Network ... Show more

RN Triage Manager (Call Center)

VITAS HealthcareMesa, AZ, United States
Full-time

Manage Illinois Administrator On-Call duties and responsibilities.Support Program and Telecare with direction on escalated patient care and customer service concerns.Support Program and Intake with... Show more

Project Manager - Data Center Construction

Turner & TownsendMesa, AZ, United States
Full-time

Project Manager - Data Center Construction.From the inception of a project through to completion and beyond, Turner & Townsend help to deliver the outcomes that matter through transformational proj... Show more

CNA - On Call

IntelyCareScottsdale, AZ, United States
$19.89 hourly
Full-time

Certified Nursing Assistant Cna.As a CNA you will be responsible for assisting licensed care staff in performing a variety of clinical and technical tasks to assigned residents to include assisting... Show more

People also ask
Call Center Agent (CSR)

Call Center Agent (CSR)

Omni InclusiveMesa, AZ, United States
7 days ago
Job type
  • Full-time
Job description

Shareholder Service Representative

Answer incoming calls from shareholders, brokers and institutional clients for the various clients that CPU supports. Provide superior customer service to all clientele (both internal and external). A job holder in this position will also be responsible to perform necessary research regarding account problems and make outbound calls as necessary. The ability to meet individual caller needs while contributing to overall service standards is critical.

Job Duties:

  • Adhere to daily schedule by being available to take inbound calls as scheduled
  • Answer inbound calls from shareholders and prospective shareholders - Promptly respond to clients' telephone inquiries and ensure that their needs are met with accuracy and professionalism
  • Ensure account verification procedures are followed.
  • Adhere to CPU call handling requirements while interacting with customers.
  • Respond to specific account and procedural information requests including balances, closing prices, portfolio performance and quotes.
  • Listen actively and probe to determine client needs
  • Actively resolve client issues
  • Maintain shareholder accounts on the appropriate systems
  • Escalate issues when necessary
  • Keep management team informed of client feedback
  • Make outbound follow-up calls to shareholders in response to issues which cannot be resolved point-of-call.
  • Maintain an understanding of the systems required to initiate shareholder transaction and maintenance requests
  • Remain up to date regarding Stock Transfer products, services and systems
  • Maintain working knowledge of client products that CPU supports
  • Maintain working knowledge of CPU policies and procedures
  • Complete extensive ongoing training to maintain competency in financial markets and instruments.

MUST HAVE SKILLS:

  • Strong Verbal and Written English
  • Very good keyboard skills Formal Training in Typing would be an added advantage.
  • Conversant using MS Office PowerPoint, Excel and MS Word.
  • Strong problem solving and analytical skills
  • Customer Centric.
  • Ability to work accurately under pressure.
  • Good Team Player.
  • Strong Sense of Urgency.

Additional Information:

  • Bachelor's degree or equivalent experience
  • 1-5 years of experience in a call center in a customer service environment ideally in a Financial Services industry