Call center operator Jobs in Honolulu, HI

Description We are looking for a Call Center Specialist that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior. FREE PARKING!!! If interested in this position please call Robert Half at (808) 531-0800. Responsibilities + Manage large amounts of inbound and outbound calls in a timely manner + Follow communication "scripts" when handling different topics + Identify customers' needs, clarify information, research every issue and provide solutions and / or alternatives + Seize opportunities to upsell products when they arise + Build sustainable relationships and engage customers by taking the extra mile + Keep records of all conversations in our call center database in a comprehensible way + Frequently attend educational seminars to improve knowledge and performance level + Meet personal / team qualitative and quantitative targets Requirements Requirements + Empathy and positive attitude, phone skills (proper etiquette, diction) and able to keep records + 1 year+ recent customer service experience, preferably in a call center environment + Basic computer skills. + Track record of over-achieving quota + Strong phone and verbal communication skills along with active listening + Familiarity with CRM systems and practices + Customer focus and adaptability to different personality types + Ability to multi-task, set priorities and manage time effectively TalentMatch® Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https : / / www.roberthalf.com / us / en / mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract / temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract / temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M / F / Disability / Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https : / / www.roberthalf.com / us / en / terms) .