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Call center representative Jobs in Carlsbad, CA

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Call center representative • carlsbad ca

Last updated: 13 hours ago
  • Promoted
Customer Service Representative / Call Center

Customer Service Representative / Call Center

US Swim School AssociationCarlsbad, CA, US
Full-time +1
Part-Time / Full-Time Customer Service Representative.Are you an empathetic person who has a passion for helping others? Are you an enthusiastic 'people-person'? Are you a confident and adaptable per...Show moreLast updated: 30+ days ago
  • Promoted
On Call Custodian

On Call Custodian

PRIDE IndustriesCarlsbad, CA, US
Full-time
PRIDE Industries is a fast-paced company with a mission : To Create Jobs for People with Disabilities while providing high quality, value-added solutions to our nationwide customers.We are currently...Show moreLast updated: 28 days ago
  • Promoted
Sales Representative

Sales Representative

Farmers InsuranceCarlsbad, CA, US
Full-time
WE ARE OPEN FOR BUSINESS!!! Our retail start from scratch program is back!!!!.As a Farmers Insurance agent, you will have the freedom to be in business for yourself, but not by yourself.Our experie...Show moreLast updated: 30+ days ago
Call Center Representative

Call Center Representative

Aladdin Bail BondsCarlsbad, California, United States, 92011
Full-time
Rapidly growing industry leader in the specialized financial services and insurance sector has two openings for a Call Center Representative in their 24-hour call center in Carlsbad, CA.The shift w...Show moreLast updated: 30+ days ago
Call Center- Patient Access Systems Analyst- Onsite

Call Center- Patient Access Systems Analyst- Onsite

TrueCareVista, CA, US
Full-time
B; ​ ​.TrueCare is a...Show moreLast updated: 1 day ago
  • Promoted
Donor Center Host - Coastal Donor Center (Vista)

Donor Center Host - Coastal Donor Center (Vista)

San Diego Blood BankVista, CA, United States
Full-time
Donor center hosts play a crucial role in the donor experience.They must demonstrate a high level of customer service and have a willingness to help others. Donor Center Hosts serve at nine location...Show moreLast updated: 30+ days ago
  • Promoted
  • New!
On Call Massage Therapist

On Call Massage Therapist

Davidson Hospitality GroupCarlsbad, CA, US
Full-time
Cape Rey Carlsbad Beach, A Hilton Resort & Spa.Cape Rey Carlsbad Beach, A Hilton Resort & Spa, nestled along the stunning coastline of Carlsbad, California, is looking for talented individuals to j...Show moreLast updated: 13 hours ago
Call Center Representative

Call Center Representative

AtWorkOceanside
Full-time
Position Title : Customer Service Representative (Call Center).Schedule : Full-Time | Onsite | Monday–Friday, 8 : 00 AM–5 : 00 PM | 1 Saturday per month. Department : Call Center / Client Services.The Cust...Show moreLast updated: 30+ days ago
Business Office Representative Clerk - North Coast Surgery Center

Business Office Representative Clerk - North Coast Surgery Center

SCAOceanside, California, US
Full-time
Overview At SCA Health, we believe health care is about people – the patients we serve, the physicians we support and the teammates who push us forward. Behind every successful facility, procedure o...Show moreLast updated: 30+ days ago
  • Promoted
Massage Therapist - On Call

Massage Therapist - On Call

HyattEncinitas, CA, United States
Full-time
We are looking for colleagues who can quickly perpetuate a culture that embraces great design and superlative service.At Alila Hotels, a Hyatt Hotels brand, we believe our guests select our luxury ...Show moreLast updated: 30+ days ago
Customer Service Representative / Call Center

Customer Service Representative / Call Center

Waterworks AquaticsCarlsbad, CA, US
Full-time
Were hiring PART-TIME / FULL-TIME CUSTOMER SERVICE REPRESENTATIVES FOR IN PERSON AND OVER THE PHONE INTERACTIONS.Are you an empathetic person who has a passion for helping others? Are you an enthusia...Show moreLast updated: 30+ days ago
  • Promoted
Call Center Insurance Agent (Sales, Customer Service)

Call Center Insurance Agent (Sales, Customer Service)

Freeway Insurance Services AmericaVista, CA, US
Full-time
Call Center Insurance Agent (Sales, Customer Service).Location : Vista, CA 92081, USA.Sign-On Bonus Opportunity of up to $4,000 •. Lucrative incentive sales plans, bonuses and sales contests.Comprehen...Show moreLast updated: 30+ days ago
  • Promoted
On Call Massage Therapist

On Call Massage Therapist

Cape ReyCarlsbad, CA, United States
Full-time
Cape Rey Carlsbad Beach, A Hilton Resort & Spa, nestled along the stunning coastline of Carlsbad, California, is looking for talented individuals to join our team! As a job applicant, you'll have t...Show moreLast updated: 27 days ago
  • Promoted
Center Director

Center Director

MAACOceanside, CA, US
Full-time
Under direction, plans, develops, implements and supervises program operations for an assigned Head Start or Early Head Start (EHS) center(s). monitors and ensures center operations are in conforma...Show moreLast updated: 30+ days ago
  • Promoted
On-Call Charge Nurse LVN

On-Call Charge Nurse LVN

White Sands La JollaEncinitas, CA, United States
Full-time +1
White Sands, a HumanGood life plan community in beautiful La Jolla, CA is hiring a per diem Charge Nurse LVN / LPN for our Skilled Nursing Unit. Shift : Per Diem (Must be available weekends and NOC shi...Show moreLast updated: 3 days ago
Insurance Representative

Insurance Representative

HealthMarketsCarlsbad, CA, United States
Full-time
If you’re looking for an exciting opportunity where you can change people’s lives and achieve financial success as an independent insurance agent, you’ve come to the right place.Becoming an indepen...Show moreLast updated: 9 days ago
Center Director

Center Director

MAAC (Metropolitan Area Advisory Committee)Oceanside, CA, US
Full-time
Job Description : \n\n Location : North Coast, North Coast - 1501 Kelly Street - Oceanside, CA 92054 Salary Range : $70,000-$80. WeeksOUR STORY Since 1965, MAAC has been maximizing self-sufficiency with...Show moreLast updated: 30+ days ago
Esthetician- On Call

Esthetician- On Call

Hyatt CorporationEncinitas, CA, US
Full-time
An esthetician must have the following qualifications; recognized diploma and a minimum of one-year industry experience complete with customer service experience. An esthetician must exude the follo...Show moreLast updated: 3 days ago
Pharmaceutical Representative

Pharmaceutical Representative

Innovativ Pharma, Inc.Carlsbad, CA, United States
Full-time
Sales Representative - Pharmaceutical.We are looking for talented sales professionals who want to work in the healthcare industry as a. Pharmaceutical Sales Representative.We are proactively seeking...Show moreLast updated: 9 days ago
People also ask
Customer Service Representative / Call Center

Customer Service Representative / Call Center

US Swim School AssociationCarlsbad, CA, US
30+ days ago
Job type
  • Full-time
  • Part-time
Job description

Part-Time / Full-Time Customer Service Representative

Are you an empathetic person who has a passion for helping others? Are you an enthusiastic 'people-person'? Are you a confident and adaptable person who can close the deal? You're in luck! We are looking for exceptional customer service representatives that can register new customers and provide memorable experiences to our customers over the phone and in person.

A Little About Us

Waterworks Aquatics is a premier swim school with 39 locations across California and Colorado. We teach children ages 3 months through adult how to swim. Our mission is to educate and motivate individuals to be safer and learn proper swimming technique.

Join Our Team! Here's Why :

  • Get paid well for doing something fun! Competitive compensation because we like to reward hard work.
  • Advancement opportunities. We constantly are looking for strong individuals to join our leadership team!
  • Flexible work schedules. We know you might have other time commitments like school or another job. We'll make it work!
  • Additional benefits. We offer our full-time employees a benefits package that includes dental, vision, disability, 401K, and sick pay.
  • We also offer team appreciation days and other really cool events throughout the year. And of course, free food throughout the year. Who doesn't like that?

Job Description :

As a Customer Service Representative, you will be the face of Waterworks Aquatics and the first point of contact for the majority of families when they visit our facility. You will be entrusted with building relationships with our families. You will also be responsible for retaining our families by offering a warm, welcoming, and memorable experience.

Primary Responsibilities :

  • Ability to create relationships with new and existing families that leads to customer loyalty and retention
  • Demonstrate empathy in your interactions with families
  • Register, schedule, take payments, and problem solve family accounts
  • Be willing and able to provide exceptional customer service in person and by phone
  • Assist with heavy call volume
  • Encourage customers to purchase swim lesson packages
  • Work effectively in a team environment to support achievement of lesson registration goals
  • Maintain high customer satisfaction ratings based on explicit criteria set by the company
  • Handle customer concerns, provide appropriate solutions and alternatives, and follow up to ensure resolution
  • Recommend additional services to customers by understanding their needs
  • Maintain a clean and safe facility at all times
  • Boost morale and help maintain a positive work environment
  • Restock and clean all restrooms and shower / changing areas
  • Understand and showcase knowledge in all of our programs and facilities
  • Assist with time sensitive projects by deadlines given
  • Provide effective rebuttals to customers who are looking to release their lesson schedule
  • Stay up to date and pass all continual training by the deadlines provided
  • General Qualifications :

  • Must be at least 17 years old
  • Must have at least 2 years of customer service experience
  • Minimum of a high school diploma
  • Able to exhibit a strong passion for helping others
  • Possess a strong background in customer service
  • Proficient in typing; at least 40 WPM
  • Ability to "close the deal" and acquire new families that are interested in our services
  • Ability to multi-task, prioritize and manage time effectively
  • Open to coaching and training to increase customer acquisition performance
  • Must have strong communication skills in person and over the phone
  • Must be able to showcase the ability to actively listen
  • Must have the ability to adapt and respond to different types of personalities
  • Must always remain professional and courteous with customers
  • Weekends Required
  • A Few Other Things We Look At :

  • We love people with a positive mindset who are fantastic team players
  • A strong conversationalist who can be personable and connect with people
  • Critical thinkers that can empathize with our families to ensure they have a positive experience with us
  • Someone who is confident, adaptable, ambitious, and an achiever
  • People who are committed and reliable
  • Someone who is teachable, respectful, outgoing, and motivated
  • Individuals who are open to receiving feedback and are always willing to learn
  • Compensation : $20.00 - $25.00 per hour

    Our Mission

    We're looking for team members who are passionate about making a difference in children's lives through swimming. Our mission is to educate and motivate individuals to be safer and learn proper swimming technique.

    Our Culture

    Our goal has always been to have more fun at work than at home. I know it sounds outrageous, but it's true! We like to bring on people that like to have fun and share common interests with those around them. The "real you" is what we're looking for. Your personality traits and talents are what help us to connect with our families. You will not feel like you're punching the clock with this job.