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Call center representative Jobs in Chesapeake, VA

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Call center representative • chesapeake va

Last updated: 8 days ago
Call Center Representative

Call Center Representative

Kenworth SalesChesapeake, VA, United States
Full-time
Bring your skills to the 2020 Kenworth Dealer of the Year! Kenworth Sales Company, a 38-location Kenworth and Isuzu truck dealership group, is looking for a. The primary function of the call center ...Show moreLast updated: 13 days ago
Benefits Call Center Representative

Benefits Call Center Representative

Conduent Business ServicesChesapeake, VA, United States
Full-time
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clien...Show moreLast updated: 30+ days ago
  • Promoted
Full Time Sales Representative (Norfolk Call Center)

Full Time Sales Representative (Norfolk Call Center)

Life Protect 24 / 7Norfolk, VA, US
Full-time
Here at Life Protect 24 / 7, we provide customers with peace of mind through our personal medical alert services.As a sales advisor, you will receive calls from a variety of customers, this creates a...Show moreLast updated: 30+ days ago
Sr. Claim Center Representative

Sr. Claim Center Representative

CHUBBChesapeake, VA, United States
Full-time
Join Our Talent Pipeline for Customer Service Opportunities at Chubb!!!.Are you dedicated to delivering exceptional customer service? Chubb is looking to build a talent pipeline for upcoming positi...Show moreLast updated: 30+ days ago
  • Promoted
Call Center Representative

Call Center Representative

notifyMDChesapeake, VA, US
Part-time
Call Center Representative (Part-Time).At notifyMD, our Call Center Representatives do more than just answer phones – they provide vital support and drive meaningful outcomes for our customer...Show moreLast updated: 15 days ago
Call Center Representative

Call Center Representative

TechOp SolutionsNorfolk, Virginia, United States
Full-time
TechOp Solutions is seeking Call Center Representatives with exceptional communication skills, strong analytical abilities, and a commitment to service excellence. The ideal candidate will be detail...Show moreLast updated: 26 days ago
Call Center Representative - Work From Home

Call Center Representative - Work From Home

Hall AssociatesNorfolk, Virginia
Remote
Full-time +1
Quick Apply
Call Center Representative positions to receive in-bound, client-scripted phone calls and to complete the data entry of names, addresses, phone numbers, and other pertinent information.The ideal Ca...Show moreLast updated: 30+ days ago
FT Call Center Representative - Work From Home

FT Call Center Representative - Work From Home

Jackson Hewitt IncNorfolk, VA, US
Remote
Full-time
Customer Service / Remote] - Anywhere in U.Competitive pay & benefits - As a Call Center Rep at Jackson Hewitt Inc.Receive inbound / make outbound calls to clients to learn about and address their n...Show moreLast updated: 8 days ago
Part Time Call Center Representative

Part Time Call Center Representative

Movado GroupRemote, Virginia
Remote
Part-time
The Customer Service Representative will be an energetic and reliable professional in the Movado Call Center.The Customer Service Representative will be responsible for answering incoming customer ...Show moreLast updated: 30+ days ago
Call Center Scheduling Coordinator

Call Center Scheduling Coordinator

Childrens Hospital of The Kings DaughtersNorfolk, VA
Full-time
This position is Monday through Friday, 40 hours per week, with shifts occuring between 7 : 30am and 6 : 00pm.ESSENTIAL DUTIES AND RESPONSIBILITIES. Manages large volume of customer calls in friendly an...Show moreLast updated: 10 days ago
  • Promoted
Call Center Representative

Call Center Representative

VirtualVocationsPortsmouth, Virginia, United States
Full-time
A company is looking for a Call Center Representative.Key Responsibilities Schedule patients for various appointments through inbound and outbound calls Build relationships with patients and ass...Show moreLast updated: 30+ days ago
Inbound Call Center Representative

Inbound Call Center Representative

IronMountain Solutions IncChesapeake, VA, United States
Full-time
Inbound Call Center Representative.Fully Remote - Needs to be within one hour of PIV office to pickup equipment and as needed. Customer Service Representative - DHS ICE HSI Tip Line.Insight Technolo...Show moreLast updated: 8 days ago
Call Center Representative

Call Center Representative

TechOp Solutions InternationalNorfolk, VA, US
Remote
Full-time
Quick Apply
TechOp Solutions is seeking Call Center Representatives with exceptional communication skills, strong analytical abilities, and a commitment to service excellence. The ideal candidate will be detail...Show moreLast updated: 26 days ago
Business Development Center Sales Representative

Business Development Center Sales Representative

Cavalier MazdaChesapeake, VA, US
Full-time
Business Development Center Sales Representative.Cavalier Mazda is looking for a motivated .Business Development Center (BDC) Sales Representative. In this role, you’ll play a key part in...Show moreLast updated: 30+ days ago
Healthcare Call Center Representative

Healthcare Call Center Representative

SNI USA IncNorfolk, VA, United States
Full-time
Customer Service Representative (Healthcare Call Center).Remote (After 5 week training period).We're seeking reliable, customer-focused professionals to support members and healthcare providers dur...Show moreLast updated: 13 days ago
  • Promoted
Benefits Call Center Representative

Benefits Call Center Representative

ConduentChesapeake, VA, US
Full-time
Benefits Call Center Representative.Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creatin...Show moreLast updated: 30+ days ago
Part-Time Call Center Representative

Part-Time Call Center Representative

NotifyMDChesapeake, VA, United States
Part-time
Call Center Representative (Part-Time).At notifyMD, our Call Center Representatives do more than just answer phones - they provide vital support and drive meaningful outcomes for our customer's cal...Show moreLast updated: 13 days ago
Call Center Scheduling Coordinator

Call Center Scheduling Coordinator

Childrens Hospital of The King's DaughtersNorfolk, Virginia, United States, 23507
Full-time
Call Center Scheduling Coordinator.This position is Monday through Friday, 40 hours per week, with shifts occuring between 7 : 30am and 6 : 00pm. ESSENTIAL DUTIES AND RESPONSIBILITIES.Manages large volu...Show moreLast updated: 9 days ago
Inbound Call Center Representative

Inbound Call Center Representative

IronMountain SolutionsChesapeake, Virginia, USA
Full-time
Inbound Call Center Representative.Fully Remote - Needs to be within one hour of PIV office to pickup equipment and as needed. Customer Service Representative - DHS ICE HSI Tip Line.Insight Technolo...Show moreLast updated: 9 days ago
People also ask
Call Center Representative

Call Center Representative

Kenworth SalesChesapeake, VA, United States
13 days ago
Job type
  • Full-time
Job description

Bring your skills to the 2020 Kenworth Dealer of the Year! Kenworth Sales Company, a 38-location Kenworth and Isuzu truck dealership group, is looking for a Call Center Representative to join our Chesapeake , VA location.

Job Summary :

The primary function of the call center customer service advisor is to coordinate repairs, dispatching tow companies and / or mobile repair units, communicating with customers, communicate with customers, and acting as a liaison between fleets, tow companies, and repair facilities.

  • Due to federally mandated DOT regulations, Kenworth Sales is a drug-free workplace. Any offer of employment will be contingent on passing a pre-employment drug screening.

Schedule : 3pm - 11 : 30pm

Duties and Responsibilities :

  • Answer incoming phone calls from customers seeking information regarding vehicle service repairs and / or service issues
  • Coordinate the development of the program with all Kenworth Sales Company Branches.
  • Establish and provides breakdown management support for Kenworth Sales Co fleet customers to include monitoring and interpreting fault codes, as well as campaign info for fleets.
  • Monitors Company compliance with PACCAR Premiere Care Gold Standards, the Concierge Program objectives, and Pac-Central guidelines, including time critical functions.
  • Work directly with and assist each Corporate Service Director and District Service Manager as needed.
  • Communicate effectively with Fleets, PACCAR Breakdown, and tow companies.
  • Keeps a log of the details of communication with customer / dealer throughout the repair process.
  • Coordinates with Service Manager / Shop Foreman to assure completion of work within time promised to customer.
  • Monitors progress of repairs and updates customer on any changes in agreed service, costs, or time of completion. Obtains customer authorization for such changes.
  • Qualifications :

  • Ability to read and comprehend English instructions and information.
  • High school diploma or equivalent.
  • Must have a working knowledge of all heavy truck repair methods.
  • Must have a highly technical background with good troubleshooting skills.
  • Must have basic computer skills, and ability to utilize MS office programs as well as Paccar Web Ecat.
  • Must have the ability to identify and meet Customer needs and requirements.
  • Must be a hard worker and a self-starter and a problem solver.
  • Excellent organizational, communication, and time management skills.
  • Exceptional phone and Customer service skills required.
  • Appearance must meet company requirements.
  • BENEFITS :

  • Kenworth Sales Company promotes a progressive environment with an emphasis on teamwork, customer service, training and personal development.
  • Stability - Company is financially strong with an established base of customers and is well-positioned for continued expansion.
  • History of Excellence - Work for an award-winning dealership with a reputation for unsurpassed quality and customer service.
  • Excellent compensation and benefits package including comprehensive Health and Dental insurance, Flexible Spending Accounts (FSAs) with FLEX Card, Group Life Insurance, Short Term & Long-Term Disability Insurance, Voluntary Life Insurance, Corporate Holidays, Paid Vacation and Personal Leave, 401(k) plan with company match, and Voluntary Supplemental Insurance plans.
  • Veterans are encouraged to apply!

    About the company : Kenworth Sales Company is a family of companies based in Salt Lake City, Utah of over 38 dealerships in the Intermountian West and Mid-Atlantic regions.

    An Equal Opportunity employer, Smoke Free / Drug Free Facility. All qualified applicants will receive consideration for employment without regard to the individual's race, color, sex, national origin, religion, age, disability, genetic information, status as a military veteran or any other characteristic protected by applicable law.