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Call center representative Jobs in Salt Lake City, UT

Last updated: 17 hours ago
  • Promoted
Customer Service / Call Center Representative - Urgent Need

Customer Service / Call Center Representative - Urgent Need

MILLENNIUMSOFTSalt Lake City, UT, United States
Full-time
Position : Customer Service / Customer Care Representative.Client : Medical Devices Company.Level Of Experience : Entry Level. Employment Type : Contract on W2 (Need US Citizens Or GC Holders Or OPT EAD ...Show moreLast updated: 4 days ago
  • Promoted
Call Center Supervisor

Call Center Supervisor

Renewal By AndersenSalt Lake City, UT, United States
$20.00–$22.00 hourly
Full-time
Your excellent communication skills, passion for helping people, and customer-care-first attitude will be an excellent fit for our energetic team. A reputation that stands apart.We're a part of the ...Show moreLast updated: 13 days ago
Call Center Supervisor

Call Center Supervisor

JobotSalt Lake City, UT, United States
$25.00–$30.00 hourly
Full-time
This Jobot Consulting Job is hosted by : Kirk Morgan.Are you a fit? Easy Apply now by clicking the "Apply Now" buttonand sending us your resume. A growing non-profit with a fantastic mission to suppo...Show moreLast updated: 7 days ago
  • New!
Call Center Service Representative - Salt Lake City, UT(VE250321430)

Call Center Service Representative - Salt Lake City, UT(VE250321430)

The Bowen Group - VEOCCSalt Lake City, UT, USA
$17.75 hourly
Full-time +2
Quick Apply
Customer Service Representative (Salt Lake City).The Bowen Group has front-line virtual call center customer service positions supporting the Veterans Experience Office at the U.Department of Veter...Show moreLast updated: 17 hours ago
  • Promoted
Front Office Call Agent

Front Office Call Agent

Strategic Staffing SolutionsSalt Lake City, UT, United States
$20.00 hourly
Full-time
Front Office Call Agent – Hiring FAST!.Hybrid / Remote is NOT an Option).Strong understanding of the customer service experience. Proficient with Microsoft Suite (including Word, Excel, PowerPoint, an...Show moreLast updated: 17 days ago
  • Promoted
Data Center Technician

Data Center Technician

Glow NetworksSalt Lake City, UT, US
Full-time
The ideal candidate will be responsible for installing, maintaining, and troubleshooting critical infrastructure within the data center, ensuring optimal performance and uptime.Perform structured c...Show moreLast updated: 1 day ago
Call Center Representative (Hybrid Remote)

Call Center Representative (Hybrid Remote)

TEKsystemsSalt Lake City,UT,84101,USA
Remote
A Management Services company is hiring multiple Customer Service Representatives to join the team for a great Opportunity in West Valley City, UT! This position will be Hybrid Remote and will prov...Show moreLast updated: 30+ days ago
  • Promoted
Call Center Representative Agent Work At Home - Part Time Paid Panelists

Call Center Representative Agent Work At Home - Part Time Paid Panelists

ApexFocusGroupSalt Lake City, UT, United States
$750.00 weekly
Remote
Full-time +1
Now accepting applicants for Focus Group studies.Earn up to $750 per week part-time working from home.Must register to see if you qualify. No call center representative agent experience needed.Call ...Show moreLast updated: 3 days ago
  • Promoted
Call Center Representative Agent Work From Home - Part Time Focus Group Panelists

Call Center Representative Agent Work From Home - Part Time Focus Group Panelists

Disability SolutionsSalt Lake City, UT, United States
$750.00 weekly
Part-time
Now accepting applicants for Focus Group studies.Earn up to $750 per week part-time working from home.Must register to see if you qualify. No call center representative agent experience needed.Call ...Show moreLast updated: 13 days ago
Remote Outbound Call Center Agent

Remote Outbound Call Center Agent

MDS Communications CorporationUtah
$15.00–$16.00 hourly
Remote
MDS is currently seeking experienced and successful outbound contact center representatives to work remotely at home.Our agents spend their day talking with donors and prospective donors, updating ...Show moreLast updated: 30+ days ago
  • Promoted
Consumer Services Specialist (Call Center- start date of 4 / 7)

Consumer Services Specialist (Call Center- start date of 4 / 7)

UMB BankSalt Lake City, UT, United States
$25,640.00–$49,440.00 yearly
Full-time
We are currently hiring for our next call center class starting 4 / 7 / 2025.Unparalleled Customer Experience and build relationships with UMB customers through the handling of inbound service center c...Show moreLast updated: 1 day ago
Call Center Support Rep

Call Center Support Rep

CDK GlobalSalt Lake City, UTAH, USA
$12.00–$14.00 hourly
Full-time
Our CDK CALL CENTER, the premier leader in automotive marketing and customer service is looking for all levels of.Customer Service Representatives. Consider a career opportunity with us if you're lo...Show moreLast updated: 30+ days ago
  • Promoted
Call Center Service Representative - Salt Lake City, UT

Call Center Service Representative - Salt Lake City, UT

The Bowen GroupSalt Lake City, UT, United States
$17.75 hourly
Full-time +2
Customer Service Representative (Salt Lake City).The Bowen Group has front-line virtual call center customer service positions supporting the Veterans Experience Office at the U.Department of Veter...Show moreLast updated: 4 days ago
Patient Advocate, Hereditary Cancer (Remote) • •Call Center Experience Preferred • •

Patient Advocate, Hereditary Cancer (Remote) • •Call Center Experience Preferred • •

Myriad GeneticsSalt Lake City, UT, US
Remote
Full-time
CLIA Title : New York State Title : N / A N / A Responsibility.Each employee’s specific job responsibilities are uniquely defined by their individual training plan and assigned duties, but are generally d...Show moreLast updated: 30+ days ago
Automotive Call Center Representative & Cashier

Automotive Call Center Representative & Cashier

Salt Lake Valley Chrysler Dodge Jeep RamSalt Lake City, UT, US
We are seeking a dedicated and enthusiastic.Automotive Call Center Representative & Cashier.This is a dynamic role that combines customer service and cashier responsibilities within the automotive ...Show moreLast updated: 20 days ago
Contact Center Representative

Contact Center Representative

Wintrust Financial CorporationSalt Lake City, UT
$16.00 hourly
Build your career with a company that is rated a top 20 lender nationally for VA Home Loans! Veterans First Mortgage is an FHA / VA home lender. Come join a team that trains you from the ground up! Ve...Show moreLast updated: 30+ days ago
Call Center Agent - Forest Dale Golf Course

Call Center Agent - Forest Dale Golf Course

Salt Lake CitySalt Lake City, Utah, US
$15.00 hourly
Call Center Agent - Forest Dale Golf Course.Forest Dale Golf Course is now hiring a Part-Time Call Center Agent!.Responsible for general customer service duties and scheduling reservations for cust...Show moreLast updated: 30+ days ago
  • Promoted
Call Center Representative

Call Center Representative

AscensusSalt Lake City, UT, United States
$19.00 hourly
Full-time +1
Government Savings services provider in the US, helping millions of Americans save for the future.We are looking for client-focused talent who have service as part of their DNA, rather than just pa...Show moreLast updated: 6 days ago
Outbound Call Center Rep - Remote

Outbound Call Center Rep - Remote

Signify HealthSalt Lake City, UT
Remote
Call center hours of operation are Monday-Sunday 7AM – 9PM, actual shift will be determined at time of hire.Competitive benefits, PTO, tuition reimbursement, and more! . How will this role have an i...Show moreLast updated: 30+ days ago
Customer Service / Call Center Representative - Urgent Need

Customer Service / Call Center Representative - Urgent Need

MILLENNIUMSOFTSalt Lake City, UT, United States
4 days ago
Job type
  • Full-time
Job description

Position : Customer Service / Customer Care Representative

Location : Salt Lake City, UT

Duration : 4 Months

Total Hours / week : 40.00

1st Shift

Client : Medical Devices Company

Level Of Experience : Entry Level

Employment Type : Contract on W2 (Need US Citizens Or GC Holders Or OPT EAD or CPT)

Note :

Must be located in Tempe, San Antonio, Covington, Warwick, or Salt Lake City.

Job Description : Summary :

  • Provide exceptional levels of customer care that meet or exceed all internal and external customer expectations through effective use of contact handling skills and techniques.
  • Responsible for meeting business objectives and targets as defined for this position.

Primary Responsibilities and Duties :

Responsibilities :

  • Create requests in appropriate databases to support customer orders such as new customer account set up, customer pricing, required quality or export documentation or certificates.
  • Identify and coordinate resolution of any issues that may negatively affect customer satisfaction. Input customer orders received via all contact methods. Review orders received for accuracy and completeness, confirm and / or correct customer orders prior to entering in ERP system.
  • Process requests for credit, rebill and returns as needed.
  • Work with Supply Chain to support on-time delivery and other company KPI’s. Meet or exceed established order accuracy and turn-around standards.
  • Handle all customer contacts in a professional and courteous manner.
  • Comply with all Company, Departmental, and applicable Quality System work instructions, procedures and policies.
  • Manage short supply situations, backorders and manual allocations as required.
  • Input and manage orders for exception products requiring special handling. Compose accurate, prompt and appropriate replies to all customer contacts.
  • Enter all contact information into appropriate database(s) in compliance with Company and Regulatory policies.
  • Ensure that all potentially serious incidents are raised to the appropriate levels of Management.
  • Support promotional sales campaigns and product launches.
  • Resolve service complaints to the satisfaction of the customer within established company guidelines.
  • Handle all complaints according to FDA / ISO / cMDR and other regulations governing medical devices and HIPAA regulations.
  • Participate in other projects as required.
  • Participate in and contribute to Team Meetings.
  • Provide support to other team members as needed.
  • Identify continuous improvement opportunities and provide feedback for process improvement and knowledge database updates.
  • Maintain an up to date, comprehensive knowledge of company services and products through participation in training, coaching and feedback sessions.
  • Pursues personal development of skills and knowledge necessary for the effective performance of the role and future opportunities.
  • May perform other duties as required
  • A client Associate demonstrates the following competencies :

    Values – Our standard of behavior

  • We do what is right
  • We are all accountable
  • We thrive on innovation and demand quality
  • We learn to improve every day
  • Leadership Commitments – How we lead ourselves and our work

  • Be bold and strategic
  • Remove obstacles and empower others
  • Deliver results that matter
  • Debate and decide, then commit and go
  • Win as one client
  • Have the courage to iterate, try new things and embrace change
  • Mindset – The attitude we bring to our work

  • The best way to help customers and patients is to truly know them
  • Challenges are opportunities to grow and improve
  • Inclusion and diversity make us a stronger team
  • Speaking up builds trust and gets to better outcomes faster
  • Essential Functions :

  • The purpose of this section is to help identify any modifications or adjustments to the work environment that might enable a qualified individual with a disability to perform the essential functions of the position.
  • If there are any additional functions (not identified in the responsibilities section above), including physical capacities, that require a significant amount of time, and that would lead to a serious consequence if not performed, please identify and describe those essential functions here.
  • Please refer to the Guidance document for more information.
  • KSA Requirements (Knowledge, Skills, and Abilities) :

    Knowledge

  • 2+ years business related experience in a customer contact center
  • Experience managing supplies and equipment.
  • Proficiency in Microsoft Office.
  • Experience with contact center software / phone systems.
  • Preferred : 1+ year(s) experience working in an ERP (SAP and or JDE).
  • Preferred : Experience in a medical device or health care company.
  • Skills :

  • Customer Focus, Customer Service, Data Entry Skills, Listening, Phone Skills, Verbal Communication, Written Communication, Critical Thinking Skills, Relationship Building, People Skills, Interpersonal Savvy (Team Orientation), Problem Solving.
  • Skilled in the use of computers.
  • Ability to successfully multi-task and manage several diverse responsibilities in a timely and accurate manner.
  • Excellent organizational skills; attention to detail
  • Positive Service Attitude.
  • Education / Degree

  • High School Diploma or GED required
  • Associate’s / Bachelor’s Degree Preferred
  • Experience :

  • 2+ years business related experience in a customer contact center
  • Other :

  • Must be able to work shifts ranging from 7 : 00am – 700pm EST / EDT
  • Must be able to be flexible in work schedule, including willingness to work overtime as needed and / or an occasional Saturday if business needs dictate.
  • Due to Covid-19 conditions, all Associates will be working remotely and must have a designated workspace conducive to productivity with minimal noise and distractions.
  • Must have a high-speed internet connection for minimal work interruption
  • Once conditions permit and considering the safety of all employees, this position may move from remote to in-office at the Tempe location 52nd St and University area.
  • Language Skills :

  • English – proven oral and written communication
  • Mathematical Skills

  • Ability to solve basic math equations.
  • Reasoning Ability

  • Ability to draw logical conclusions, proven analytical ability
  • Ability to formulate decisions to new and rapidly developing challenges.
  • Problem solving / application of judgement in dealing with customers.
  • Ability to learn quickly.
  • Physical Requirements :

  • This individual will work in a home or office environment with moderate noise.
  • While performing the duties of this job, the employee is regularly required to stand, walk, sit and use hands to manipulate, handle or feel objects, tools, controls and office equipment.
  • The employee frequently is required to talk and hear. The employee is occasionally required to reach with hands and arms and stoop, kneel or crouch and stand for extended periods of time.
  • This individual will work in an office environment with moderate noise. Infrequent lifting of over 25 lbs. will be required.