Call center representative Jobs in Tuscaloosa, AL

This position is eligible for the Education Debt Reduction Program (EDRP), a student loan payment reimbursement program. You must meet specific eligibility requirements per VHA policy and submit your EDRP application within four months of appointment. Program Approval, award amount (up to $200,000) & eligibility period (one to five years) are determined by the VHA Education Loan Repayment Services program office after review of the EDRP application. Former EDRP participants ineligible to apply.

General Description of Assigned Duties :

Responsible and accountable for all elements of the nursing process when providing and / or supervising direct patient care. Assesses, plans, implements, and evaluates care based on age specific components. Assumes responsibility for the coordination of care focused on patient education, self-management, and customer satisfaction throughout the continuum of care. Administers medications and procedures per established policies and guidelines. Influences care outcomes by collaborating with members of the interdisciplinary team. Executes position responsibilities that demonstrate leadership, experience, and creative approaches to management of complex client care.

Functions or Scope of Assigned Duties :

The Nurse Community Living Center (CLC) Registered Nurse (RN) executes position responsibilities that demonstrate leadership, experience, and creative approaches to management of complex resident care.

• Collaborates in the development, implementation, evaluation, and revision of policies, procedures, and / or guidelines. Demonstrates performance and leadership that is broad enough to improve the care for a group of residents.
• Provides peers with formal or informal constructive feedback for improvement.
• Supports colleagues and other nurses through knowledge sharing to provide safe, quality nursing care.
• Fosters a safe and supportive environment conducive to the professional development of health care professionals.
• Evaluates outcomes of evidence-based decisions and practice changes for individuals, groups, and populations.
• Responsible for the documented outcomes at the program or service level.
• The CLC RN collaborates with the Minimum Data Set (MDS) coordinator to ensure accuracy of the Resource Utilization Group (RUG) score.

VA offers a comprehensive total rewards package : VA Nurse Total Rewards

Pay : Competitive salary, regular salary increases, potential for performance awards

Paid Time Off : 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)

Retirement : Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA

Insurance : Federal health / vision / dental / term life / long-term care (many federal insurance programs can be carried into retirement)

Licensure : 1 full and unrestricted license from any US State or territory

Work Schedule : 7 : 30am-4pm; 3 : 30pm-12am or 12am-8am or 7 : 30am- 8pm or 7 : 30pm-8am this includes weekends and holidays.

(Work Schedule Subject to change based on agency Needs).

Compressed / Flexible : N / A

Telework : N / A

Virtual : This is not a virtual position.

Relocation / Recruitment Incentives : N / A

EDRP Authorized : Former EDRP participants ineligible to apply for incentive. Contact VHA.ELRSProgramSupport@va.gov, the EDRP Coordinator for questions / assistance. Learn more

Permanent Change of Station (PCS) : N / A