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Call center representative Jobs in Winston-Salem, NC

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Call center representative • winston salem nc

Last updated: 2 days ago
  • Promoted
Customer Service Representative I - Call Center

Customer Service Representative I - Call Center

CorVelWinston Salem, NC, US
Full-time
Customer Service Representative I - Call Center.The Customer Service Representative is responsible for addressing client and / or provider inquiries via email, fax, telephonic, or written corresponde...Show moreLast updated: 30+ days ago
Contact Center Representative I

Contact Center Representative I

Truliant Federal Credit UnionWinston-Salem, NC, United States
Full-time
Truliant's mission is to improve lives by putting our members first, providing great service and straightforward financial solutions. Our core values of Member Focus, Service, Guidance, Relationship...Show moreLast updated: 30+ days ago
  • Promoted
Telehealth Nurse (RN) - Atrium Health Wake Call Center PT

Telehealth Nurse (RN) - Atrium Health Wake Call Center PT

Advocate Aurora HealthWinston-Salem, NC, United States
Full-time
Enterprise Corporate - Physic Community Health Access.Schedule Details / Additional Information : .Remote phone triage RN w / five years' experience weekday evenings and every other weekend.Must live wit...Show moreLast updated: 4 days ago
Telehealth Nurse (RN) - Atrium Health Wake Call Center PT

Telehealth Nurse (RN) - Atrium Health Wake Call Center PT

Atrium HealthWinston-Salem, NC, United States
Full-time
Back to Search Results Telehealth Nurse (RN) - Atrium Health Wake Call Center PT Winston Salem, NC, United States Job ID : R169137 Shift : 2nd Job Type : Regular Share : mail.Show moreLast updated: 12 days ago
Dispatcher / Call Taker

Dispatcher / Call Taker

LifeStar Emergency ServicesWinston-Salem, NC, United States
Part-time
Dispatcher / Call Taker will be responsible for answering phones, scheduling calls, help control the daily schedule and ensure that all calls are handled in the most efficient manner.The employee is...Show moreLast updated: 30+ days ago
Call Center Representative - Work From Home

Call Center Representative - Work From Home

Hall AssociatesWinston-Salem, North Carolina
Remote
Full-time +1
Quick Apply
Call Center Representative positions to receive in-bound, client-scripted phone calls and to complete the data entry of names, addresses, phone numbers, and other pertinent information.The ideal Ca...Show moreLast updated: 30+ days ago
  • Promoted
Service Center Manager

Service Center Manager

Applied Industrial TechnologiesWinston Salem, NC, US
Full-time
Customer service professionalsdon't pass up this opportunity for a great new job with a global industrial distribution company that combines team leadership with service center operations.Join our ...Show moreLast updated: 30+ days ago
Guest Service Call Center Representative-PT

Guest Service Call Center Representative-PT

Lowes FoodsWinston-Salem, NC, United States
Full-time
As a Guest Services Representative at our corporate office, you’ll join a dynamic team that provides extraordinary service to Lowes Foods’ guests and hosts. You’ll be on the front lines, with the op...Show moreLast updated: 17 days ago
Call Center Representatives Needed

Call Center Representatives Needed

Frank Myers Auto MaxxWinston-Salem, NC, United States
Full-time
Frank Myers Auto Maxx is looking to interview as many as 24 smiling, happy, fun and POSITIVE people to handle in / outbound calls and appointment setting for customers. If you have the 'gift of gab' a...Show moreLast updated: 17 days ago
  • Promoted
Bilingual Call Center Specialist

Bilingual Call Center Specialist

Infosys BPMWinston-Salem, NC, United States
Full-time
Job Title : Bilingual Contact Center Specialist.Department : Customer Service / Sales Operations.The Bi lingual Contact Center Specialist is responsible for providing exceptional support and assistan...Show moreLast updated: 23 days ago
Remote Contact Center Representative (Healthcare)

Remote Contact Center Representative (Healthcare)

MedQuestWinston-Salem, NC, United States
Remote
Full-time
Are you passionate about making a difference in the healthcare industry? At MedQuest Imaging, we provide exceptional diagnostic imaging services that improve patient outcomes and enhance the qualit...Show moreLast updated: 11 days ago
Center Administrator

Center Administrator

Centria AutismWinston-Salem, NC, US
Full-time
Every child deserves the brightest future and Centria Autism Services is on a mission to help children with Autism Spectrum Disorder (ASD) have the best developmental experience possible while acqu...Show moreLast updated: 20 days ago
Banking Center Manager

Banking Center Manager

First Horizon Corp.Winston-Salem, NC, United States
Full-time
Location : Onsite listed in the job posting.Schedule : Monday through Friday 9 : 00AM to 5 : 00PM Summary If you're a natural leader and want to lead a team at a strong company with exceptional support...Show moreLast updated: 2 days ago
Call Center Agent (Georgia)

Call Center Agent (Georgia)

24 Hours GroupWinston-Salem, NC, United States
Full-time
The Call Center Agent will be answering inbound calls, converting them to leads, and later to towing jobs.Responsible for managing a whole lot of incoming and outgoing calls in the operations.Ident...Show moreLast updated: 11 days ago
Call Center Team Lead

Call Center Team Lead

ReqRouteWinston, SC
Full-time
The Call Center Team Lead is responsible for overseeing a team of call center agents to ensure they provide exceptional customer service, meet performance targets, and adhere to company policies an...Show moreLast updated: 30+ days ago
Bilingual Spanish Contact Center Representative

Bilingual Spanish Contact Center Representative

InfosysWinston Salem, NC, US
Full-time
The Bilingual Contact Center Representative for the client’s program is an entry-level position responsible for providing friendly and efficient support to small store owners who use the client’s m...Show moreLast updated: 30+ days ago
  • Promoted
Remote Call Center Representative

Remote Call Center Representative

MCIWinston Salem, NC, US
Remote
Full-time
Remote Call Center Representative.MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multip...Show moreLast updated: 29 days ago
Call Center Representative

Call Center Representative

VirtualVocationsWinston Salem, North Carolina, United States
Full-time
A company is looking for a Call Center Representative II (Temp) to join their Customer Service Claims team remotely.Key Responsibilities : Responds to a high volume of client / customer inquiries an...Show moreLast updated: 30+ days ago
  • Promoted
Remote Call Center Representative Job Openings (Full-Time)

Remote Call Center Representative Job Openings (Full-Time)

The Sydney Call CentreWinston Salem, NC, US
Remote
Full-time
Sydney Call Centre, a MCI company is looking for Manitoba work at home customer service, help desk, technical support, and sales representatives to support remote work demand.In these roles, you wi...Show moreLast updated: 29 days ago
People also ask
Customer Service Representative I - Call Center

Customer Service Representative I - Call Center

CorVelWinston Salem, NC, US
30+ days ago
Job type
  • Full-time
Job description

Customer Service Representative I - Call Center

The Customer Service Representative is responsible for addressing client and / or provider inquiries via email, fax, telephonic, or written correspondence ensuring adherence to contractual and state guidelines as well as client instructions.

This is a remote position.

ESSENTIAL FUNCTIONS & RESPONSIBILITIES :

  • Answer phone calls, return phone calls
  • Answer emails from clients, providers and internal referring offices
  • Review previous history of the provider in MedCheck, Scheck and SalesCloud
  • Consult with Supervisor or other departments to clarify answers to inquiries
  • Contact provider to discuss findings at the appropriate level
  • Maintain reports and spreadsheets as needed
  • Requires punctual and consistent attendance
  • Additional duties as assigned

KNOWLEDGE & SKILLS :

  • Knowledge of Workers Compensation fee schedules and regulations
  • Effective oral, and written and communication skills
  • Good organizational skills and ability to multitask
  • Detail Oriented
  • Proficiency with Microsoft applications
  • Medical terminology and coding knowledge
  • EDUCATION & EXPERIENCE :

  • High school diploma or equivalent
  • Customer service experience working in the Managed Care and Benefit Administration industries
  • PAY RANGE :

    CorVel uses a market based approach to pay and our salary ranges may vary depending on your location. Pay rates are established taking into account the following factors : federal, state, and local minimum wage requirements, the geographic location differential, job-related skills, experience, qualifications, internal employee equity, and market conditions. Our ranges may be modified at any time.

    For leveled roles (I, II, III, Senior, Lead, etc.) new hires may be slotted into a different level, either up or down, based on assessment during interview process taking into consideration experience, qualifications, and overall fit for the role. The level may impact the salary range and these adjustments would be clarified during the offer process.

    Pay Range : $15.00 - $21.00 per hour

    A comprehensive benefits package is available for full-time regular employees and includes Medical (HDHP) w / Pharmacy, Dental, Vision, Long Term Disability, Health Savings Account, Flexible Spending Account Options, Life Insurance, Accident Insurance, Critical Illness Insurance, Pre-paid Legal Insurance, Parking and Transit FSA accounts, 401K, ROTH 401K, and paid time off.

    CorVel is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.