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Call center supervisor Jobs in West Palm Beach, FL
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Call center supervisor • west palm beach fl
- Promoted
Customer Service - Call Center
PrideStaffFL, United States- Promoted
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- New!
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PrideStaffFL, United States- Full-time
Customer Service - Call Center
Shift / Hours : Mon-Fri
Pay Rate : $16 - $17 / hr.
Location : Fort Myers, FL
Experience : 6+ Months Customer Service Experience
Job Responsibilities :
- Serve as the primary point of contact for customer inquiries via phone, email, and chat
Provide prompt and accurate responses to customer questions and concerns
Troubleshoot and resolve customer issues in a timely and efficient manner
Maintain detailed records of customer interactions and follow-up actions
Collaborate with other departments to ensure customer satisfaction
Identify and escalate complex issues to appropriate team members or management
Stay up-to-date on company products, services, and policies
Participate in ongoing training and development programs
Meet or exceed performance metrics and quality standards
Contribute to a positive team environment and company culture
Skills Required :
Strong problem-solving abilities and attention to detail
Ability to remain calm and professional in high-pressure situations
Familiarity with Microsoft Office Suite (Word, Excel, PowerPoint)
Strong multitasking skills and ability to prioritize effectively
Empathy and patience when dealing with frustrated customers
Basic understanding of customer service principles and practices
Bilingual skills (Spanish / English) are highly desirable
We look forward to speaking with you!
PrideStaff Hiring Requirements :
Must be 18+ Years Old
Must be Willing to Submit to a Pre-Employment Background Check
Must be Willing to Submit to a Drug Screen
Must be Able to Provide Proof of Eligibility to Work in The U.S.
Jump start your career with a full-time job, with a great company, competitive wages, and let PrideStaff support you in your future employment endeavors. Your future starts with PrideStaff!
Check out what some people have to say about working with PrideStaff : Click HERE!
Compensation / Pay Rate (Up to) : $16.00 - $17.00 Per Hour Learn More