Call centre supervisor Jobs in Anchorage, AK

Logistics company is seeking people who value and take pride in the work we do. We value safety, reliability, dedication, and provide industry-leading innovation. We look for pride, integrity, grit, and approachability. If you are a fast-paced dynamic driver looking to make a difference in the workplace, this is a phenomenal opportunity to dive in and continue to build an operation we are proud of! Job Summary : The Trucking Supervisor manages their assigned station's operations, safety, and compliance for Naniq's trucking operation. This role is primarily managerial. Driving is required only during critical staffing shortages, provided management duties are covered by an Administrator, Lead, or Regional Manager (RM). The Trucking Supervisor serves as the Person In Charge for trucking at their assigned station. About Us : Naniq Global Logistics is a third-party logistics company dedicated to providing the most innovative solutions for the Multinational Logistics Corporations (MLCs) we serve. We enable the MLC to deepen customer relationships by applying our expertise across many verticals (ocean, air, road, final mile, etc.). Through our vast network of contacts and partners, we offer a buffet of complex services that most MLCs are unable to easily offer on their own. Acting as the MLC, Naniq is able to capture incremental profit and deepen relationships with shippers - all to the benefit of the partnered MLC. Pay Range : $25-$27 / HR DOE Benefits : 401(k) Life insurance Employee Assistance Program Health insurance Vision Insurance Disability insurance Dental insurance Paid time off Voluntary Accident insurance Duties and Responsibilities : Scheduling & Staffing Create and manage weekly driver schedules. Handle driver hiring, onboarding, and training. Approve daily timesheets and manage time-off requests. Performance & Compliance Manage driver performance and disciplinary actions. Conduct annual performance reviews. Ensure DOT / FMCSA compliance and real-time monitoring. Oversee safety meetings and practices. Operations & Assets Assign and manage trucks and loads. Coordinate vehicle maintenance and inspections. Handle device management (Relay phones, Samsara). Conduct daily operational meetings. Manage documentation and incident reporting. Qualifications : HS Diploma or equivalent combination of experience and education Experience in logistics operations Must be at least 21 years of age with a valid driver's license & DOT Medical Card Two years of driving & management experience Must be reliable and flexible with schedule Must pass a background check and drug and alcohol screening Able to work independently, through frequent sitting and standing, and lift up to 75lbs Must have a customer service oriented, friendly, helpful, and professional disposition Must have the ability to work in a fast paced and always changing environment Must have the ability to manage people effectively Excellent organization, communication (both written and verbal), and interpersonal skills required. Able to speak conversational English Self-motivated, able to multi-task and work effectively under a minimum level of supervision in a fast-paced environment, strong problem-solving skills. Must be able to demonstrate a consistent capability of working cooperatively with others in a team environment Legal status to work in the USA Physical Requirements : Frequent sitting for prolonged periods of time, stepping in and out of tractor cabs, hand-eye coordination, and good vision. Occasionally exposed to bright or dim lighting conditions, whole-body vibration when driving the truck. Reasonable Accommodation : It is Naniq's business philosophy and practice to provide reasonable accommodations, according to applicable state and federal laws, to all qualified individuals with physical or mental disabilities. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.