We are looking for a friendly, professional, and detail-oriented Call Center Agent to join our team.As a Call Center Agent, you will be the first point of contact for customers, addressing their ne...Show moreLast updated: 30+ days ago
Promoted
Call Center Agent
LanceSoftPhoenix, AZ, US
Full-time
Responsible for professionally and courteously serving customers by handling all inbound telephone calls pertaining to Individual and Business related tax compliance, delinquency and general inform...Show moreLast updated: 30+ days ago
Promoted
Call Center Banker
Jamie GrayemPhoenix, AZ, US
Full-time
This role is responsible for connecting clients with the breadth of solutions that the Bank offers to help achieve their financial goals in a virtual environment.
Advanced Client Solutions Specialis...Show moreLast updated: 30+ days ago
Promoted
Call Center Representative
Work Force CubePhoenix, AZ, United States
Full-time
Immediate Hire - Outbound Call Center.Enhanced Payment Systems, LLC is a fast-growing nationwide payment processing company.
We are looking to staff our call center with top producing phone sales ag...Show moreLast updated: 30+ days ago
Call-by-Call Manager
Grand Canyon Home Services LLCYoungtown, AZ, US
Full-time
Your Birthday is a Paid Day Off.Are You A Perfectionist? Extremely Detail Oriented? Hard Working? Task Oriented? Able To Hold Others Accountable?.
Family owned, Local Air Conditioning, Heating and P...Show moreLast updated: 30+ days ago
Promoted
CALL CENTER REP
Global Channel Management Inc.Phoenix, AZ, United States
Full-time
Call Center Rep needs 6 months of call center experience.Strong computer and phone skills.Ability to use web-based computer applications.
Excellent communication skills both written and verbal, and ...Show moreLast updated: 30+ days ago
Promoted
Call Center Agent
VirtualVocationsPhoenix, Arizona, United States
Full-time
A company is looking for a Call Center Agent to handle incoming calls for the Florida Department of Financial Services.Key Responsibilities Provide exceptional customer service in a high-volume c...Show moreLast updated: 30+ days ago
Promoted
Call Center Agent
Sunrise System IncPhoenix, AZ, US
Full-time
Remote - Candidates MUST be located within 1 hour of Phoenix or Tucson.R2R and Cover Letter are required with submission.
Must have the ability to work a flexible schedule as dictated by business ne...Show moreLast updated: 5 days ago
Call Center Representative
AscensusPhoenix, AZ, United States
Full-time +1
Ascensus is the largest independent retirement and Government Savings services provider in the US, helping millions of Americans save for the future.
We are looking for client-focused talent who hav...Show moreLast updated: 3 days ago
Call Center Representative
Luxury Bath TechnologiesPhoenix, AZ, United States
Full-time
We offer custom bath remodeling that enriches the lives of those we touch with bathrooms that are attractive, durable and maintenance-free.
We are looking for a Call Center Representative for our Ph...Show moreLast updated: 3 days ago
Call Center Representative
ORKIN, LLCPeoria, AZ, United States
Full-time
Overview We Need Your Next-Level Service Mindset at the Best in Pests.As part of the Orkin team, you'll be critical to helping our customers feel we've delivered on our promise.That means building ...Show moreLast updated: 3 days ago
Manager, Call Center
CoolSysPhoenix, AZ, United States
Full-time
Overview With over 150 years of experience, and headquartered in Southern CA, CoolSys is the market-leading indoor environment solutions company.
Our full spectrum of best-in-class services includes...Show moreLast updated: 3 days ago
Call Center Representative
Mutual of Omaha MortgagePhoenix, AZ, United States
Full-time +1
Vision, Medical, Dental, Life Insurance, Retirement.At Mutual of Omaha Mortgage, we rely on knowledgeable professionals to interact with our valued customers who have expressed interest in our prod...Show moreLast updated: 3 days ago
Promoted
Clinician On-Call
Terros HealthPhoenix, AZ, United States
Full-time
Colter Apartments - Glendale, AZ; Maverick House - Glendale, AZ; Site 2 - Phoenix, AZ.This is a BHT level Clinical role, which does not require a license.You wil...Show moreLast updated: 2 days ago
Promoted
Performance Supervisor SA II - Call Center
American Red CrossPhoenix, AZ, United States
Full-time
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home.By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spi...Show moreLast updated: 11 days ago
Manager, Call Center
CoolSys, Inc.Phoenix, AZ, United States
Full-time
Embodies the CoolSys CARES culture (Collaboration, Accountability, Respect, Empowerment, Safety).JOB REQUIREMENTS Education / Training - 4-year Degree or equivalent management experience.Qualificat...Show moreLast updated: 3 days ago
Promoted
Call Center Representative
AIIStarPhoenix, AZ, US
Full-time
Competitive hourly + performance-based bonus.Entry-level to early-career sales.At Allstar Services, we're redefining the roofing and exterior remodeling industry with fast-paced growth and high-imp...Show moreLast updated: 8 days ago
Call Center Agent
LanceSoft IncPhoenix, AZ, United States
Full-time
Responsible for professionally and courteously serving customers by handling all inbound telephone calls pertaining to Individual and Business related tax compliance, delinquency and general inform...Show moreLast updated: 3 days ago
Call Center Agent
Alphabe Insight IncPhoenix, AZ, United States
Full-time
At Opusign, we are a passionate nonprofit charity dedicated to safeguarding wildlife and the natural world.Our mission is rooted in the belief that every living creature, big or small, plays an ind...Show moreLast updated: 3 days ago
We are looking for a friendly, professional, and detail-oriented Call Center Agent to join our team. As a Call Center Agent, you will be the first point of contact for customers, addressing their needs, inquiries, and concerns through phone, email, or chat. The ideal candidate will possess strong communication skills, the ability to resolve issues efficiently, and a commitment to delivering outstanding customer service.
Key Responsibilities
Responsibilities :
Answer inbound calls from customers and provide assistance with inquiries, issues, or product information
Provide exceptional customer service and maintain a positive experience for each customer
Document customer interactions accurately and update records in the system
Resolve customer complaints and issues in a timely and effective manner
Escalate complex issues to the appropriate department when necessary
Meet or exceed performance goals and metrics set by the company
Maintain a professional and helpful demeanor in all customer interactions
Assist with outbound calls as needed for follow-up or customer satisfaction surveys
Skills, Knowledge and Expertise
Skills & Qualifications :
Proven experience in customer service or call center roles preferred
Excellent verbal and written communication skills
Strong problem-solving and conflict resolution abilities
Ability to work effectively under pressure and handle multiple tasks simultaneously
Proficient in using computer systems and call center software
High school diploma or equivalent required; further education or certifications in customer service is a plus