Call centre supervisor Jobs in Tampa, FL
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Call centre supervisor • tampa fl
Last updated: less than 1 hour ago
TP is a global, digital business services company.We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and susta...Show moreLast updated: 6 hours ago
Personal Lines Customer Service Supervisor.Supervising Customer Service team members in a business unit and call center environment.
Develop and lead a team of Customer Service Representatives to en...Show moreLast updated: less than 1 hour ago
MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries.We deliver Customer E...Show moreLast updated: 30+ days ago
MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients.
With a commitment to excellence and a focus on...Show moreLast updated: 30+ days ago
Experienced Operations Supervisor.MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients.With a commi...Show moreLast updated: 30+ days ago
Smart, innovative, and hard-working? Perfect! We are growing and need the right people with the right mindset.Join our family and find a home where you will enjoy working with your peers, be challe...Show moreLast updated: 1 day ago
This position supports customer acquisition and retention efforts through professional and friendly engagement.Communicate with customers to provide information about products or promotions.Handle ...Show moreLast updated: 9 days ago
The On-Call Coordinator (OCC) performs multiple tasks for a patient population during business hours and after business hours, on weekends and holidays and assists the Relationship Managers (RM) wi...Show moreLast updated: 30+ days ago
Experienced Operations Supervisor.MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients.With a commi...Show moreLast updated: 30+ days ago
Come work for Diversified Maintenance, a leading company in the Facilities Services Industry since 1973.At Diversified Maintenance we believe that details matter, as do each of our employees and cu...Show moreLast updated: 30+ days ago
Come work for Diversified Maintenance, a leading company in the Facilities Services Industry since 1973.At Diversified Maintenance we believe that details matter, as do each of our employees and cu...Show moreLast updated: 30+ days ago
Are you an insurance professional with a passion for leadership? Are you interested in leading a team to provide exemplary customer service? Submit your application to our Personal Lines Customer S...Show moreLast updated: 30+ days ago
At OneTouch Direct, we believe in creating meaningful connections, both with our clients and our team! We're excited to welcome a Call Center Sales Supervisor who is passionate about leading and in...Show moreLast updated: 30+ days ago
SP+ Parking Experience Manager.SP+, a Metropolis company, is an artificial intelligence company for the real world.We use computer vision to enable checkout-free parking experiences.So there's no f...Show moreLast updated: 5 days ago
Overview SP+, a Metropolis company, is an artificial intelligence company for the real world.We use computer vision to enable checkout-free parking experiences.
So there's no fumbling with tickets,...Show moreLast updated: 5 days ago
A company is looking for an Insurance Call Center Supervisor to oversee the daily operations of the sales center in the Insurance Service Center.
Key Responsibilities Lead and coach sales associat...Show moreLast updated: 2 days ago
As an Outbound Call Specialist at Umbrella BPO, you will play by engaging with warm leads through outbound calls.You will be responsible for asking qualifying questions to assess their needs and in...Show moreLast updated: 3 days ago
MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries.We deliver Customer E...Show moreLast updated: 11 days ago
Remote Call Center Representative.MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients.With a commi...Show moreLast updated: 3 days ago
- Promoted
- New!
Call Center Operations Supervisor
Teleperformance USATampa, FL, United StatesFull-time
- Promoted
- New!
P&C Call Center Supervisor
Safepoint MGATampa, Florida, United StatesFull-time
Call Center Collections Supervisor
MCI, LCTampa, FL, USFull-time
Call Center Collections Supervisor
Valor Intelligent ProcessingTampa, FL, USFull-time
- Promoted
Experienced Call CenterOperations Supervisor
MCITampa, FL, USFull-time
- Promoted
Call Center Representative
Florida StaffingTampa, FL, USFull-time
Call Center Agent
Alphabe Insight IncTampa, Florida, USAFull-time
- Promoted
On Call Coordinator
Team Select Home CareTampa, FL, USFull-time
- Promoted
Experienced Call CenterOperations Supervisor
Valor VIPTampa, FL, USFull-time
- Promoted
Supervisor
Diversified Maintenance Systems, LLCTampa, FL, USFull-time
- Promoted
Supervisor
Diversified MaintenanceTampa, FL, USFull-time
- Promoted
Call Center Supervisor
Safepoint MGA, LLCTampa, FL, United StatesFull-time
- Promoted
Call Center Sales Supervisor - BWY
OneTouch DirectTampa, FL, USFull-time
- Promoted
Supervisor
SP PlusTampa, FL, USFull-time
Supervisor
SP Plus CorporationTampa, FL, United StatesFull-time
Licensed Insurance Call Center Supervisor
VirtualVocationsTampa, Florida, United StatesFull-time
- Promoted
Outbound Call Specialist
Umbrella BPOTampa, FL, USFull-time
- Promoted
Call Center Collections Supervisor
MCI CareersTampa, FL, United StatesFull-time
- Promoted
Remote Call Center Representative
The Sydney Call CentreTampa, FL, USRemote
Full-time
- owner operator (from $ 68,858 to $ 250,000 year)
- hospitalist (from $ 157,500 to $ 250,000 year)
- physician (from $ 77,895 to $ 237,787 year)
- medical director (from $ 50,000 to $ 237,500 year)
- chief operating officer (from $ 100,000 to $ 232,500 year)
- associate dentist (from $ 145,600 to $ 228,400 year)
- pet care (from $ 30,160 to $ 220,000 year)
- supply chain director (from $ 154,375 to $ 219,296 year)
- general counsel (from $ 141,150 to $ 218,250 year)
- in house counsel (from $ 48,750 to $ 215,000 year)
Call Center Operations Supervisor
Teleperformance USATampa, FL, United States6 hours ago
Job type
- Full-time
Job descriptionEnsures daily performance metrics are being met or exceeded, i.e., quality, service level and schedule adherence metrics 80% of your day will consist of coaching and educating agents on how to improve their performance Create an environment focusing on fun, enthusiasm and accountability Take initiative and show leadership by creating performance improvement plans Administer coaching and disciplinary action when appropriate Handle both internal and client led performance discussions Perform other related duties and assignments as required and as assigned by supervisor or other management Ensure all policies and procedures are adhered to including, but not limited to Security, HR, Operations, etc., and that any known infractions are communicated to the proper management immediately Must be able to take calls when needed. College degree preferred or equivalent work experience required Ability to work under pressure, plan, meet deadlines and be accountable for the p erformance of others Solid organizational, administrative, leadership and time management skills Ability to demonstrate personal ownership of tasks and follow through to obtain desired results Must have a keen sense of attention to detail Skilled in determining why and how tasks should be attempted and their effective completion Proven experience in overcoming unexpected difficulties and using logical problem-solving skills Typing speed of 25 wpm Excellent written and verbal communication skills consistent with North American business standards Must have availability to work various shifts influenced by current business needs High school diploma or GED required Excellent attendance history is required Must pass mandatory background checks which may include pre-screening, illegal drug tests and credit checks Process Excellence Collaboration Communication Emotional Intelligence Open-Mindedness Critical Thinking Solution Orientation Entrepreneurship AI Proficiency Data Literacy
Category : Client Operations
About TP
TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways.
With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.
Benefits of working with TP include :
- Paid Training
- Competitive Wages
- Full Benefits (Medical, Dental, Vision, 401k and more)
- Paid Time Off
- Employee wellness and engagement programs
TP and You
Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen.
Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit!
Purpose
Develop, implement, assess and improve day-to-day operations of inbound call centers in order to meet and exceed all aspects of client needs and requirements according to policies and procedures
This position is 100% work at home.
Your Responsibilities
Qualifications
Soft Skills
Be Part of Our TP Family
It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued.
TP is an Equal Opportunity Employer