The Guest Care Coordinator serves as a primary point of contact for an assigned group of prospective patients.As a Guest Care Coordinator, your lead outcomes will include : .Answering inbound custome...Show moreLast updated: 12 days ago
Promoted
Pharmacy Care Coordinator - Retail
Stellus RxPlano, TX, US
Full-time
The Care Pharmacy Technician will help our communities thrive by optimizing medication management to allow our physicians more time to focus on patient care and support care coordination for assign...Show moreLast updated: 10 days ago
Promoted
Patient Care Coordinator
Dental Arts of FriscoFrisco, TX, US
Full-time
Dental Office | Front Office + Patient Relations.Schedule : Monday through Friday from 7 : 45am to 5 : 30pm.We’re seeking a friendly, detail-oriented.
Patient Care Coordinator (PCC).You’ll be...Show moreLast updated: 14 days ago
Promoted
Customer Care Coordinator
TruGreen, Inc.Plano, TX, US
Full-time
Receives inbound and makes outbound calls to resolve customer concerns in a timely and professional manner.Coordinates and resolves customer follow-up requests (CF - Rs) as a liaison between branch...Show moreLast updated: 2 days ago
Healthcare MarketingAdmissions Coordinator Long Term Care
Landmark of Plano Rehabilitation and Nursing CenterPlano, Texas, USA
Full-time
Join Our Team as a Marketing / Admissions Coordinator.Marketing / Admissions Coordinator.This role is perfect for someone who thrives on making connections enjoys working independently and is passionat...Show moreLast updated: 7 days ago
Promoted
New!
Wound Care Coordinator ( SIGN ON BONUS)
CORALVITA Healthcare GroupRichardson, TX, United States
Full-time
Responsible for developing, implementing, and evaluating plan of care of facility patients with wound care needs.Provide specialized consultation and education on wound, ostomy and continence issue...Show moreLast updated: 2 hours ago
Home Care Agency Scheduler Staffing Coordinator
Harmony at Home Senior CarePlano, TX
Full-time
Home Care Agency Scheduler / Staffing Coordinator.Plano, TX (Must reside in Plano, McKinney, or nearby cities).Full-Time | On-Site | Includes On-Call Rotation.
About Harmony at Home Senior Care.Harm...Show moreLast updated: 30+ days ago
Patient Care Coordinator and Scheduling Specialist (TX area)
Kona Medical ConsultingRichardson, TX, United States
Full-time
Kona Medical Consulting and Sterling Health Solutions in Richardson, Texas is currently in search of a Patient Care Coordinator and Scheduling Specialist.
Below are the important details of the posi...Show moreLast updated: 30+ days ago
Promoted
New!
Care Coordinator - Care Management
Parkland Health and Hospital SystemGarland, Texas, United States
Full-time
Location : Main Hospital Bldg - 1st Flr.Work Hours (Monday-Friday) •This position will be onsite only • •.Establishes and maintains an efficient, cost effective care management process by determining ...Show moreLast updated: 3 hours ago
Promoted
Customer Care Coordinator
Serenity HealthcareFrisco, TX, US
Full-time
We are seeking dedicated leaders who are ready to transition from the fast-paced restaurant industry into a thriving career in medical technology operations.
If you have honed your leadership skills...Show moreLast updated: 30+ days ago
Care Transition Coordinator Hospice Sales
VitalCaring GroupAllen, TX, US
Full-time
Join VitalCaring – Where Your Passion Changes Lives!.Are you looking for a career where compassion meets purpose? At VitalCaring, we're more than a home health and hospice provider—...Show moreLast updated: 2 days ago
Promoted
Staffing Coordinator - In Home Care Agency
Caring Senior ServiceRichardson, TX, US
Full-time
Caring Senior Service of Northeast Dallas is Hiring!.Are you passionate about senior care and ready to make a difference in their lives? At Caring Senior Service of Northeast Dallas, we believe eve...Show moreLast updated: 30+ days ago
Facilities Coordinator Customer Care
MalaceHRPlano, Texas, USA
Full-time
Facilities Coordinator - Customer Care.Essential Duties and Responsibilities -.Act as a liaison to Jones Lang LaSalle support services and other account team members.
Assists with the CMMS (Computer...Show moreLast updated: 18 days ago
Promoted
Legacy Extended Care Coordinator
Legacy Christian AcademyFrisco, TX, United States
Full-time
Responsible for leading and supervising staff and children in the extended care program.Hours : 29 hours a week - 12 : 15 - 6 : 00pm in addition to staff development days, preservice and post service we...Show moreLast updated: 30+ days ago
Promoted
Admissions Coordinator - Long Term Care
The Plaza at RichardsonRichardson, TX, United States
Full-time
Join Our Team as an Admissions Coordinator.As an Admissions Coordinator, you will serve as the first point of contact for residents and families entering our facility.
You’ll play a key role in guid...Show moreLast updated: 22 days ago
Promoted
Care Coordinator
VirtualVocationsGarland, Texas, United States
Full-time
A company is looking for a Care Coordinator.Key Responsibilities Serve as the first point of contact for members, providing empathetic support and directing inquiries to appropriate care team mem...Show moreLast updated: 2 days ago
Promoted
Associate Patient Care Coordinator
Houston StaffingRichardson, TX, US
Full-time
Associate Patient Care Coordinator.Optum is a global organization that delivers care, aided by technology, to help millions of people live healthier lives.
The work you do with our team will directl...Show moreLast updated: 4 days ago
Customer Care Coordinator
TruGreenPlano, TX
Full-time
TruGreen is committed to providing personalized attention for our associates.We focus on developing our people by building proud, dynamic teams while helping associates reach their personal and pro...Show moreLast updated: 12 days ago
Care Transitions Coordinator Home Health
Enhabit Home Health & HospiceAllen, TX, US
Full-time
Are you in search of a new career opportunity that makes a meaningful impact? If so, now is the time to find your calling at Enhabit Home Health & Hospice.
As a national leader in home-based care, E...Show moreLast updated: 30+ days ago
The Guest Care Coordinator serves as a primary point of contact for an assigned group of prospective patients.
As a Guest Care Coordinator, your lead outcomes will include :
Answering inbound customer service calls and making outbound follow up calls in a professional, service-oriented manner.
Collect and verify required guest demographic and financial data elements and creating a complete pre-registered account for a scheduled visit
Completes the pre-certification process by obtaining authorization from insurer and / or healthcare facility, verify guest insurance and confirm benefits eligibility
Explaining insurance coverage and guests’ out-of-pocket responsibility
Contacting imaging centers / physician offices for medical documentation
Explaining treatment recommendations
Providing logistical / travel information to guests
Responsible for accurate and timely scheduling for consultations and procedures
Ensures safe care to guests, adhering to policies, procedures, and standards within budgetary specifications, including time management, supply management, productivity, and accuracy of practice
Performs other duties as required
As a Guest Care Coordinator, your core responsibilities will include :
Communication skills - able to communicate in a clear, articulate, and professional manner on a daily basis to solve problems as these arise.
Interpersonal and Customer Relations skills – able to maintain a professional and courteous attitude with team members and third party individuals at all times.
Planning / Organizational skills - able to prioritize work activities, use time efficiently and work through projects in a self-motivated manner.
Adaptability – able to adapt to rapid changes in the work environment, manage competing demands and able to deal with frequent change, delays or unexpected events.
Problem-solving skills – able to identify and resolve problems in a timely manner; gather and analyze information skillfully; able to apply independent judgment on a regular basis in making decisions.
Time Management skills – able to use time effectively in a semi-supervised fashion, pursuing other activities when regular duties have reduced in volume; able to complete projects in a timely manner. Will work with occasional supervision over repetitive tasks. New duties or project type tasks may receive “strict” or “direct” supervision, depending upon the nature of the task(s).
As a Guest Care Coordinator, DOC requires the following competencies :
Bachelors’ Degree required. In lieu of a bachelor's degree, 5+ years’ experience in guest care coordination and / or healthcare sales is required.
Two years of fast-paced, high volume previous sales and / or healthcare experience is required. Direct-to-consumer medical experience is preferred.