Care manager Jobs in Des Moines, IA

UnityPoint Health Information

Why UnityPoint Health?

Commitment to our Team - We're proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.

Culture - At UnityPoint Health, you matter. Come for a fulfilling career and experience a culture guided by uncompromising values and an unwavering belief in doing what's right for the people we serve.

Benefits - Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you're in.

li style="margin : 0px; padding : 0px; font-size : 12pt; font-family : Verdana, Verdana_MSFontService, sans-serif;" data-leveltext="

• data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541" : 1,"335559685" : 360,"335559991" : 360,"469769226" : "Symbol","469769242" : [8226],"469777803" : "left","469777804" : "
• 469777815" : "hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="1" data-aria-level="1">
• Caring is what we do, and it starts with our team members : expect paid time off, parental leave, 401K matching and an employee recognition program as we support you both p ersonally and professionally.

li style="margin : 0px; padding : 0px; font-size : 12pt; font-family : Verdana, Verdana_MSFontService, sans-serif;" data-leveltext="

• data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541" : 1,"335559685" : 360,"335559991" : 360,"469769226" : "Symbol","469769242" : [8226],"469777803" : "left","469777804" : "
• 469777815" : "hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="2" data-aria-level="1">
• You can only give your best when you feel your best, and we help you live well with dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members to give you peace of mind.

li style="margin : 0px; padding : 0px; font-size : 12pt; font-family : Verdana, Verdana_MSFontService, sans-serif;" data-leveltext="

• data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541" : 1,"335559685" : 360,"335559991" : 360,"469769226" : "Symbol","469769242" : [8226],"469777803" : "left","469777804" : "
• 469777815" : "hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="3" data-aria-level="1">
• We strive to make things easier and more personal in health care to set us apart from the rest, and you can experience that commitment through early access to earned wages with Daily Pay, a tuition reimbursement program designed to help you further your career and adoption assistance to help you grow your family in the way that works for you.

Diversity, Equity and Inclusion Commitment - At UnityPoint Health, we honor the ways people are unique and embrace what brings us together. Our collective goal is to champion a culture of belonging where everyone feels valued and respected.

Development - We believe equipping you with support and development opportunities is an essential part of delivering a remarkable employment experience.

Community Involvement - Be an essential part of our core purpose-to improve the health of the people and communities we serve.

Hear more from our team members about why UnityPoint Health is a great place to work at https : / / dayinthelife.unitypoint.org

Overview

To provide leadership, accountability, and oversight to the Navigation and Coordination programs. To ensure that an excellent environment is developed for the clients of the program. Ensure staff provide assistance and the resources necessary for clients to engage into the services they qualify for. The Manager will be responsible for ensuring the goals, deliverables and project requirements are met.

Responsibilities

Leadership

• Ensure initial / ongoing orientation and direction is provided to staff regarding documentation, outcomes, service delivery and client needs.
• Provide oversight of staff to ensure effective operation of daily activities necessary for the program.
• Facilitate team meetings, approve timecards, recruit staff, and evaluate performance.
• Attend leadership meetings / trainings.
• Oversight of budgets.
• Market / promote services and have regular communication with stakeholders.
• Evaluate workflows and identify opportunities to develop performance for improvement.

Documentation / Client Services

• Oversee & assure compliance with regulatory agencies.
• Write, revise, and review policies and procedures.
• Track and document monthly outcome objectives.
• Complete intakes and assessments as needed.
• Mediate client and employee grievances.

Basic UPH Performance Criteria

• Demonstrates the UnityPoint Health Values and Standards of Behaviors as well as adheres to policies and procedures and safety guidelines.
• Demonstrates ability to meet business needs of department with regular, reliable attendance.
• Employee maintains current licenses and / or certifications required for the position.
• Practices and reflects knowledge of HIPAA and other federal / state regulatory agencies guiding our organization.
• Completes all annual education and competency requirements as required.
• Is knowledgeable of agency compliance requirements for federally funded healthcare programs (e.g. Medicare and Medicaid) regarding fraud, waste and abuse. Brings any questions or concerns regarding compliance to the immediate attention of the Corporate Compliance Committee. Takes appropriate action on concerns reported by program / department staff related to compliance.

Qualifications

Education : Bachelor's Degree Required. Preferred in Human services or related field.

Experience : Three years with population served required. Five years supervisory experience required.

License(s) / Certification(s) : Valid driver's license when driving any vehicle for work-related reasons.