Care manager Jobs in Madison, WI

Salary : $29.44 - $38.93 Hourly

Location : Waukesha, WI

Job Type : Full-time

Job Number : SrCareMgr JCI 2 / 18 / 25

Department : Health & Human Services Department

Opening Date : 02 / 18 / 2025

Description

Waukesha County's Department of Health & Human Services is recruiting for a talented Senior Care Manager to join the Child and Youth Family Services Division in the Juvenile Court Intake Unit. The purpose of the Child and Youth Family Services Division is to serve individuals and families of Waukesha County by providing quality and professional services. We strive to use the many formal and informal supports within families and our community to keep children in their home whenever safely possible. We value collaboration and coordination with the families we serve, community professionals, and within our department to implement effective prevention and intervention strategies. We are committed to providing the appropriate level of intervention and protection, while encouraging youth and families to utilize their strengths toward independence and self-sufficiency whenever possible. While adhering to legal mandates, our work will be conducted in an atmosphere of respect, compassion, and confidentiality.

If you're interested in a role focused on juvenile court intake, you'll be part of the initial decision-making process which determines case outcomes for referred youth. Key values associated with juvenile court intake include :

• Rehabilitation : The primary goal of the juvenile justice system is often seen as rehabilitating young offenders rather than simply punishing them. Intake processes aim to identify the needs of the juvenile and provide appropriate interventions, such as counseling, education, or community service, to address underlying issues that may have contributed to their involvement in delinquent behavior.
• Best interests of the child : Juvenile court intake procedures prioritize the welfare and best interests of the juvenile. This involves considering factors such as the child's age, developmental stage, family circumstances, and any special needs or vulnerabilities they may have.
• Prevention of future delinquency : Intake assessments focus on identifying risk factors and protective factors associated with the juvenile's behavior through the use of the Youth Assessment and Screening Instrument (YASI). The aim is to determine risk level, develop strategies to prevent future delinquent behavior and promote positive youth development.
• Fairness and due process : While the juvenile justice system is distinct from the adult criminal justice system, juveniles are still entitled to certain rights and protections. Intake procedures ensure fairness and due process, including the right to legal representation, the right to be heard, and the right to appeal decisions.
• Community safety : While rehabilitation is a central focus, juvenile court intake also considers public safety. Interventions and dispositions are tailored not only to address the needs of the juvenile but also to protect the community from potential harm.
• Accountability : Although the emphasis is on rehabilitation, juveniles are held accountable for their actions. Intake procedures may involve discussions with the juvenile about the consequences of their behavior and the importance of taking responsibility for their actions.
• Individualized approach : Intake assessments recognize that each juvenile is unique and that one-size-fits-all approaches may not be effective. Therefore, intake procedures aim to develop individualized plans that address the specific needs and circumstances of each juvenile.

These values guide the decision-making process during juvenile court intake and shape the interventions and dispositions that are recommended for juveniles who come into contact with the juvenile justice system.

Essential Duties and Responsibilities :

Work Schedule 40-hours a week, Monday through Friday 8AM to 4 : 30PM, with the ability to flex your schedule when it is necessary to work evenings to meet family needs. We can offer remote work up to 50% of a pay period after certain requirements are met.

Work Requirements Senior Care Managers in the Child and Youth Family Services Division are responsible for meeting with their clients in a variety of settings including the office, client homes, schools, and community locations. Senior Care Managers are responsible for transporting themselves, and at times clients, to these appointments and are expected to have some daily driving responsibilities, generally not exceeding two hours per day. Senior Care Managers must have the ability to respond to crisis and be flexible in their schedules. Senior Care Managers must be able to communicate via email, telephone, and in-person and be able to document their work electronically as well as maintain required hard copy files.

Waukesha County offers a comprehensive compensation and benefits package including excellent health / dental / vision, life insurance, generous paid time off (vacation, 10 holidays, 3 floating holidays, ample accrued sick time that rolls over each year), an exceptional pension plan with employer match and lifetime retirement payment plus an optional tax advantaged 457 retirement savings plan. Amongst many other benefits, employees are recognized and valued through a pay for performance system. Successful candidates will be eligible for performance-based merit increases and non-base performance awards. Employee well-being is promoted through a balanced work-life culture and through an exceptional employee wellness program that offers a variety of programs and tools to help promote an employee's wellness and health, including an on-site health & wellness clinic.

Prior to hiring, the successful candidate will be subject to work / education / certification reference(s) verification, a criminal background and driver's license check.

Example of Duties

Under supervision to perform senior level professional work involving the delivery of human services to individuals and families in need of resources, services and support; performs other duties as required.

QUALIFICATIONS

Essential Knowledge and Abilities

Minimum Qualifications

Senior Care Managers must meet these minimum Training and Experience requirements :

The department may choose to underfill this position as a Care Manager. Care Managers must meet these minimum Training and Experience requirements :

The classification specification for Care Manager can be viewed here :

The 2025 salary range for Care Manager is : $26.69 - $35.31.

Supplemental Information

About Us :

Waukesha County prides itself on operating in a business-like manner and is recognized as a leader delivering high quality services with competence and skill. With our vision of Leading the Way, we value teamwork and collaboration, ethics and diversity, communication, efficiency and cost savings, innovation, and the wellbeing of our staff and the citizens we serve. Employees are provided professional development opportunities and encouragement to learn and practice continuous improvement and LEAN principles as we regularly ask ourselves Is there a better way?

WCDHHS Mission / Vision / Values :

We enhance quality of life while assuring critical needs are met. The vision of Waukesha County Department of Health and Human Services is a connected, resilient community where everyone thrives. We achieve this though values that include : Collaboration, Accountability, Respect, Engaged Workforce, Innovation, and Self-Determination.

Location :

Located in the City of Waukesha, our campus offers an on-site caf and fitness center, free parking, and easy access to interstate highway systems. Waukesha County offers a perfect blend of urban and rural living where one can enjoy the benefits of quiet rural lake communities or opt for nearby attractions that the greater Milwaukee area offers including vast beach and park systems, public markets, performing arts, music festivals, and sports including the Milwaukee Admirals, Brewers, Bucks, Wave, Marquette University Golden Eagles and the UW-Milwaukee Panthers Basketball programs.

EEO / AA :

Waukesha County is committed to equal opportunity and nondiscrimination in employment and adheres to all Federal, State and County Equal Employment Opportunity laws, policies, plans, rules, regulations and ordinances. The County recognizes and accepts its important leadership role in providing for equal employment / service opportunities for minorities, women, and persons with disabilities. It is the express policy of Waukesha County to promote equal employment opportunity among all who are employed by Waukesha County and who seek employment with Waukesha County.

For further information visit :

The County does not sponsor applicants for work visas. Applicants must be currently authorized to work in the United States on a full-time basis.

Do you have a bachelor's degree from a recognized college or university in sociology, social work, psychology, nursing, criminal justice, or a closely related field?

Do you have a valid driver's license?

Provide your driver's license number.

Do you have at least one year of related work experience in social work, counseling, nursing, criminal justice, or a closely related field?

Do you have current social work certification from the State of Wisconsin? If so, provide your credential number.

Share the professional experiences that have most effectively prepared you for this role and demonstrate why you are the ideal candidate for this position.

Share your understanding of trauma informed care as it relates to the field of child welfare.

Describe your working knowledge of Chapters 48 and 938.

Are you Juvenile Court Intake certified?

Are you CaseWorks (YASI) trained? If yes, what has been your experience using this assessment process?

Describe your experience engaging with specific populations (mental health, AODA, developmental disabilities) within the child welfare system.

Describe how justice, equity, diversity, and inclusion relate to the position you have applied for.

Required Question