Care manager Jobs in Saint Paul, MN

Behavioral Health Care Manager - Job Description

Employment Type : Full Time, Exempt

Level : Individual Contributor

Location : Hybrid role - Twin Cities, MN

Compensation : $80,000+ base salary dependent on experience

Who we are :

At Herself Health, we're on a mission to help women get more life out of life, together. We are building a new model of primary care for women 65+ to solve long-standing problems : rushed appointments, long wait times, and care that's generalized rather than specialized towards women's needs later in life such as post-menopausal care, bone density, weight management, and mental, social and emotional well-being.

Our patient-centric Primary Care clinics are dispersed across Minneapolis / St. Paul, MN. We are thrilled to serve the Twin Cities metro in our clinics located in Highland Park (St. Paul), Crystal, South Minneapolis, Rosedale and Eagan. Our team of 100+ colleagues is on a mission to innovate the primary care landscape for women 65+. We're seeking like-minded individuals who share in this passion to join us!

About you :

As we grow our early team, we are seeking strategic thought leaders who have a passion for building and innovating. We foster a culture of collaboration, excellence and the willingness to roll up our sleeves and learn as we grow. We have a "Her, first" mindset, and we are looking for team members who share in our values. Our ideal candidates have strategic prowess and the ability to use data to build best practices and implement great ideas in collaboration with our team and our community.

About the Behavioral Health Care Manager Role :

Reporting to the Company's Senior Director of Clinical Operations, the Behavioral Health Care Manager role will be a key part in creating a continued care plan for our patients through offering behavioral health services. Partnering with Providers, the Behavioral Health Care Manager will help support behavioral health by providing basic counseling services. They will also address medication adherence barriers, connecting to community-based resources, and social determinants of health concerns by accurately documenting in our EMR (Athena). This role is expected to be a high-touch and visible role for our new and existing patients. This position is hybrid, splitting time between our 5 Minneapolis / St. Paul clinics and remote (work from home - laptop provided).

Key Responsibilities :

• Counseling and Psychosocial Support : Providing counseling and support to patients and their families to help them cope with illness, treatment, and life changes. This can include crisis intervention, grief counseling, and stress management.
• Engages with patients and their families to provide telephonic support as a member of the interdisciplinary team.
• Patient Advocacy and Support : Advocating for patients' needs and ensuring they receive appropriate and timely care. This includes helping patients navigate the healthcare system and accessing necessary resources.
• Care Coordination : Collaborating with healthcare providers, patients, and families to coordinate care plans that address medical, social, and emotional needs.
• Assessment and Evaluation : Conducting comprehensive assessments to identify patients' social, emotional, and environmental needs. This includes evaluating the impact of social determinants of health on patients' well-being.
• Resource Connection : Connecting patients with community resources such as housing assistance, financial support, food programs, and mental health services.
• Health Education and Promotion : Educating patients about their health conditions, treatment options, and healthy lifestyle choices. This can involve group education sessions or one-on-one counseling.
• Cultural Competence : Ensuring that care is culturally sensitive and appropriate. Social workers must understand and respect the diverse backgrounds and experiences of their patients.
• Outcome Monitoring and Reporting : Monitoring patient outcomes to ensure that care plans are effective and making adjustments as needed. This includes documenting and reporting on patient progress and outcomes.
• Policy Advocacy : Advocating for policies that improve access to care and address social determinants of health. This can involve working with community organizations, healthcare providers, and policymakers.
• Ethical Practice : Adhering to ethical standards and principles in all interactions and interventions, ensuring confidentiality, informed consent, and respect for patient autonomy.
• Addresses barriers to medication adherence with patient.
• Provides support and addresses needs related to Social Determinants of Health (SDOH).
• Reinforces the importance of regular follow-up visits with the PCP.

Qualifications and Skills :

Preferred Qualifications and Skills :

We support Equal Employment Opportunities (EEO). We are committed to an inclusive workplace. We do not discriminate on the basis of race, religion, color, national origin, gender identity or expression, age, marital status, veteran status, disability status, parental status, political affiliation, or any other status protected by federal, state, or local laws.

All employees of Herself Health are expected to fully understand and abide by the practice's compliance policies and procedures. Employees are provided training upon hire and annually and regularly notified of changes as needed. It is expected that all employees will report any suspected violations of any federal or state laws to their direct supervisor, Human Resources, or the Compliance Officer.