Catering manager Jobs in Seattle wa

CATERING SERVICE MANAGER - BAY LAUREL CATERING

Do not pass up this chance, apply quickly if your experience and skills match what is in the following description.

Req # : 241334

Department : HOUSING & FOOD SERVICES

Job Location : Seattle Campus

Posting Date : 11 / 27 / 2024

Closing Info : Closes On 12 / 11 / 2024

Shift : First Shift

Benefits : As a UW employee, you will enjoy generous benefits and work / life programs. For a complete description of our benefits for this position, please visit our website.

POSITION PURPOSE

The Catering Service Manager is responsible for leadership of the event operations team to conduct offsite catered events of all types and sizes throughout the University of Washington Campus and at related event venues. This position is responsible for effective resource management, scheduling, training, and direction of the team to exceed client expectations, and ensure the quality, safety, and success of Bay Laurel Catering.

DUTIES AND RESPONSIBILITIES

• Leadership :
• Collaborates with Unit Manager to ensure that goals and objectives are implemented.
• Promotes and ensures a culture that focuses on the practice of excellent customer service.
• Maintains visibility and accessibility with customers and staff members.
• Trains and monitors performance in unit safety, cash handling, customer service and food safety.
• Supervises the work completed by direct reports, ensuring appropriate productivity, quality, customer service and adherence to UW and departmental policies and procedures.
• Contributes to the preparation of ongoing and timely performance appraisals for all employees.
• Collaborates with peers and supervisor in the recruitment and selection of contract-classified staff.
• Effective presentation skills that demonstrate preparation, research and delivery that are scaled for small, large and diverse groups.
• Operations and Customer Service :
• Manages all phases of service for the operation during catered functions and / or special events.
• Manages the handling and service of alcoholic beverages, including preparation, service, inventory, auditing and distribution.
• Establishes and maintains a management presence at events, soliciting customer feedback and responding to complaints, questions and special requests.
• Collaborates with peers in scheduling service staff.
• Collaborates with sales staff to ensure appropriate table sets are available for a broad range of events.
• Monitors and maintains quality standards on-site at the events around food presentation including portion size, food temperature and appearance.
• Monitors staff performance in unit safety, cash handling, customer service and food safety / handling.
• Identify and correct unsafe conditions that might lead to an accident.
• Utilizes the Online Accident Reporting System (OARS) for every work accident and injury; notifying appropriate authorities and personnel.
• Contributes to the management of the inventory from ordering to utilization, including purchasing, receipt, storage, production, display, sale and serves as primary contact for vendors.
• Maintains security measures to prevent theft and vandalism.
• Fiscal Management :
• Manages resources by contributing and maintaining proper fiscal controls.
• Monitors and reviews reports, including financial statements, staffing schedules and inquiries from the HFS Financial team. Reports to leadership on exceptions / variances.
• CBORD :
• Oversee CBORD FSS functions performed as part of normal business operations, including purchasing, inventory, transfers and service menus.
• Ensure unit staff are properly trained on using CBORD FSS system.
• Use CBORD FSS reporting functions to monitor unit performance by reviewing key metrics related to purchasing, inventory, menu mix and costing.
• Supervision :
• This position supervises Banquet Captains, and directs the work of student staff.
• Evaluate the work completed by direct reports and provide constructive feedback.
• Provide guidance to direct reports on requirements and / or opportunities for learning and professional development.
• Engage when necessary in performance management of employees within the catering organization.
• IMPACT TO THE UNIVERSITY

Bay Laurel provides catering service for a variety of events and gatherings and is representative of the University for many of its guests including prospective students, donors, and elected officials.

Bay Laurel is primarily an off-site caterer for the University of Washington. High degrees of organization and coordination are needed to ensure that a variety of service needs are met to a diverse clientele.

This is a professional staff position that is expected to have flexible availability, working schedules that are typical for a catering operation, including extended hours, weekends and holidays.

Catering Banquet Manager.

Bachelor’s degree and a minimum of one year of management experience, including at least one year of fast-paced catering experience.

Experience that demonstrates the following :

Experience managing both on- and off-site catered events.

A satisfactory outcome from the employment reference check processes and education verification.

Committed to attracting and retaining a diverse staff, the University of Washington will honor your experiences, perspectives and unique identity. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable and welcoming.

To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or [email protected].

Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.

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