Channel sales manager Jobs in Phoenix, AZ

Company Overview





Brother is a leading provider of home and office equipment, sewing and crafting products, and industrial solutions. With a legacy spanning over 115 years, our brand is renowned for producing award-winning printers, sewing machines, P-touch labelers, and more. Brother International Corporation (BIC) was established in 1954, marking over 70 years of operations in the United States. Our Americas headquarters is located in Bridgewater, New Jersey. BIC is a wholly owned subsidiary of Brother Industries Limited (BIL), which was founded in 1908 in Nagoya, Japan, and operates in more than 30 countries worldwide. Brothers Americas presence includes subsidiaries in Canada, Mexico, Brazil, Argentina, Chile, and Peru.



Why Work at Brother?





Brother USA has consistently been recognized as a best place to work, reflecting our commitment to fostering a workplace culture aligned with our core values of being inclusive, collaborative, customer-centric, and socially responsible. We value work-life balance and flexibility, and as a result have introduced policies such as our hybrid office schedule, casual dress code, and flexible Fridays, which allow us to wrap up meetings for dedicated focus time or to start our weekends sooner, year-round. Our commitment to employee growth and development is demonstrated through our offering of facilitated courses and certificate programs and our investment in resources that enable self-paced learning.



Role Overview

The

Manager, National Channel Sales

drives growth with key National Channel partners, including CDW, Staples contract and Office Depot (ODP) contract within an assigned geographic territory. This role leads strategic sales execution, expanding hardware placements, protecting genuine supply business, and executing key channel initiatives that strengthen Brothers market position and deepen partner engagement. The Manager, National Channel Sales takes ownership of translating regional strategies into action, collaborating internally and externally to drive field execution, delivering measurable business results.

Duties & Responsibilities

Account Management & Growth

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    Develop and manage strong relationships with partner sales managers and remote/field managers to drive revenue growth in the assigned region
    
  
  
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    Influence and engage partner account teams to prioritize Brother solutions and drive joint sales calls that expand visibility and generate qualified end-customers opportunities
    
  
  
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    Collaborate with the Major Account team on account mapping and customer engagement strategies to uncover new business and strengthen existing business relationships
    
  
  
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    Expand hardware placements and protect genuine supply business through consistent partner engagement and targeted follow-up
    
  
  
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    Coordinate with Partner Experience team to activate campaigns, promotions and incentives that drive partner engagement with measurable results
    
  
  
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    Maintain visibility into partner sales performance to proactively address risks and opportunities to ensure sustained growth
    
  
  
  
  


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Partner Engagement & Sales Enablement

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    Execute partner business plans developed through strategic account planning, activating sales campaigns and enablement activities that deliver measurable business impact
    
  
  
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    Equip partner sales teams with tools, messaging and competitive positioning to confidently represent Brother solutions and expand customer reach
    
  
  
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    Strengthen field engagement through regular trainings, account mapping, territory reviews and collaborative planning sessions that maintain focus on shared priorities
    
  
  
  
  

Reporting, Forecasting and Administration

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    Maintain accurate sales forecasts and visibility into shipment, inventory, and quote activity by collaborating with distributors and internal teams to ensure timely fulfillment and sales alignment
    
  
  
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    Proactively manage special pricing, VPP requests, and open quote reports to ensure timely approvals, and enable channel partners to win competitive opportunities
    
  
  
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    Monitor sales dashboards, POS reports and partner performance data to inform account planning discussions
    
  
  
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    Maintain CRM and reporting tools with accurate and current account activities, provide a monthly report on key account results to ensure visibility across teams
    
  
  
  
  

Experience & Qualifications

Education

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    Bachelor's Degree in Business, Sales, Marketing or related field
    
  
  
  
  

Experience

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    Minimum 7 years:
    
    
    
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      Sales experience in a client-facing role, driving business through channel partner accounts in a defined region
      
    
    
    
    
  
  
  
  

Software/Technical Skills

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        Knowledge of CRM software and sales management tools
        
      
      
      
      
    
    
    
    
  
  
  
  

Other Skills/Knowledge/Abilities

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    Ability to maintain positive client relationships
    
  
  
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    Ability to manage multiple tasks at one time and consistent follow through
    
  
  
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    Excellent communication & presentation skills (verbal & written)
    
  
  
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    Ability to diagnose customer issues & problem-solve for solutions
    
  
  
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    Ability to effectively collaborate with internal and external teams
    
  
  
  
  

Additional Details for This Role

This role is a remote field-based role. A fixed office schedule is not an expectation of the position. #LI-Remote

The defined sales territory for this role is Southwest .

Travel is expected throughout the territory up to 60% of the time, or an average of 8-10trips per quarter, dependent on business need.

Base Salary

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    The targeted base salary range for this position is
    
    $ 75,000.00- $ 95,000.00
    
    per year.
    
  
  
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    Base salary is determined by the education, experience, knowledge, skills, and abilities of the successful candidate, as well as factors such as internal equity, cost of labor in the hiring location, and alignment with market data.
    
  
  
  
  

Additional Compensation

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    This position is eligible for a
    
    $ 15,000.00
    
    sales bonus in annual total at 100% of target, with the opportunity to achieve above 100% dependent on individual performance and in alignment with company sales and bonus plans.
    
  
  
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    This position is also eligible for a
    
    6.86%
    
    bonus at 100% of target, with the opportunity to achieve above 100% dependent on company performance and in alignment with company bonus plans.
    
  
  
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    Bonus awards are discretionary and contingent upon individual performance as well as Brother achieving its corporate objectives, in accordance with the applicable bonus plan in effect.
    
  
  
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    This position is also eligible for an
    
    auto allowance
    
    paid monthly in the first pay period of each month. This auto allowance may be used in the employees sole discretion but is intended toward maintenance of the employees own vehicle theyll be using for business commuting. This is independent and in addition to the companys Travel & Entertainment policy, which covers mileage reimbursement and additional business travel expenses.
    
  
  
  
  

Our Benefits





We offer a comprehensive benefits package with diverse plan options to meet your familys needs, including health, vision, and dental insuranceall effective from day one of employment. Under our 401(k) retirement savings plan, we match up to 100% of the first 4% of employee contributions, with employer matches vesting immediately. Additionally, we offer an educational assistance program that reimburses up to 100% of tuition, lab fees, textbooks, and other related expenses for qualifying programs. Details are available at?



Our Mission, Vision & Culture





Our mission is to live our at your side promise to simplify and enrich the lives of our customers, employees, and communities. We aim to be where people and technology meet, providing products and solutions that enhance how people live, work, and create. We look to our strategic culture drivers - accountability, authenticity, boldness, and excellence - to enable us to consistently deliver on our vision, mission, and shared values. These drivers help us shape a culture that empowers the business to succeed.



About Where We Work





Brothers corporate headquarters for the Americas is in Bridgewater, NJ, across from the Bridgewater Commons Mall. This location houses key corporate functions, including HR, legal, finance, IT, and supply chain, and a significant presence of our business unit leadership and marketing teams. Our manufacturing and distribution facility in Bartlett, TN spans an impressive 1.5 million square feet - equivalent to 26 football fields - and is located on Brother Boulevard. In addition to the distribution center operations team, this facility hosts several other departments, including our customer service group. Brother also has employees based in other locations, such as Westminster, CO, where many of our marketing and product engineering team members from the mobile solutions division operate, as well as our distribution centers in Richmond, VA and Perris, CA. Additionally, our outside sales teams work remotely within their territories, staying geographically close to the accounts they support to ensure they are always at your side for our customers.



Equal Opportunity Employer (EOE) Statement





Brother International Corporation ("Brother") is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, disability, or any other characteristic protected by applicable local, state or federal laws. Brother is committed to providing reasonable accommodations to individuals with disabilities throughout the application or interview process. If you need an accommodation, please contact us at eoe_applicant_accommodations@brother.com .