Chief of staff Jobs in Baltimore, MD

Job Description

Job Summary

Responsible for focusing on and addressing issues related to the UMMS Strategic Framework in the areas of Patient Safety, Post-Acute Care, Value-based Care, and Equity in Care Delivery. Coordinate and align initiatives across the Population Health Services Organization, Maryland Access Center, Patient Quality and Safety, Patient Experience, and Post-Acute Care teams. Focused on promoting interdepartmental alignment, preventing redundant efforts, ensuring compliance with the strategic framework and annual operating plan, prioritizing patient-centered care, and minimizing overall care costs. Work is performed under general direction. Direct report to the Chief Clinical Officer.

Primary Responsibilities

The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all job responsibilities performed.

• Lead and manage projects and programs, ensuring they are completed on time, within scope, and budget; establish project timelines, milestones, and reporting processes to track progress and outcomes.
• Monitor progress on strategic projects and report on outcomes to the CCO.
• Serve as liaison between the CCO and other departments, ensuring effective communication and collaboration.
• Assist and communicate with executives throughout the decision-making, program management and initiative implementation stages.
• Improve UMMS ongoing processes and organize procedures to ensure optimal efficiency and productivity.
• Create, evaluate, and enhance the organizational structure while assisting in resolving ongoing issues.
• Serve as a point of communication between the staff and Chief Executives and / or CEOs to convey project updates.
• Collaborate with internal stakeholders, including senior leaders, directors, managers, and staff from UMMS Member Organizations.
• Serve as liaison and resource for the School of Medicine department chairs, program directors and senior leaders, and UMB professional school leaders.
• Develop and maintain relationships with City and State legislative leaders as well as local community leaders.
• Ensure compliance with applicable federal and state laws, rules, regulations and UMMS policies and procedures.
• Partner with and support the UMMS Board of Directors, as necessary.
• Provide strategic support to the CCO and their Leadership Team in an advisory capacity.
• Serve as liaison between directors / managers / staff and the CCO.
• Provide support to the Chief Clinical Officer and their Leadership Team by organizing leadership meetings and retreats, which includes creating meeting agendas, preparing presenters, coordinating logistics, facilitating meetings, and ensuring follow-up.
• Conduct complex data analysis, generate insights, and provide strategic recommendations to guide executive decision-making.
• Proactively identify and troubleshoot issues; exercise discretion to provide timely information and necessary updates across multiple stakeholders.
• Prepare the CCO for meetings, events, and engagements by creating scripts, presentations, event briefings, and any other necessary supporting materials.
• Establish processes to gather and synthesize information regarding trends affecting the industry.
• Design and implement programs and strategies tailored to specific hospital initiatives.
• Develop, facilitate or participate in cross-functional staff teams, as necessary.
• Perform other duties as assigned

Qualifications

Education and Experience

Knowledge, Skills and Abilities