Chief of staff Jobs in Denver co

About Gusto

Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Today, Gusto offices in Denver, San Francisco, and New York serve more than 300,000 businesses nationwide.

Our mission is to create a world where work empowers a better life, and it starts right here at Gusto. That's why we're committed to building a collaborative and inclusive workplace, both physically and virtually. Learn more about our Total Rewards philosophy.

About the Role :

This is a leadership role that will work closely with cross-functional teams to support the execution of high-priority projects, align teams around shared goals, and ensure business continuity. As part of a fast-paced, high-growth environment, the Chief of Staff will have the opportunity to shape and scale a high-performing organization, while directly influencing key outcomes and driving transformational change.

About the Team :

The Chief of Staff to the Head of Benefit Operations will play a pivotal role in driving strategic initiatives, operational excellence, and organizational alignment for the department, ensuring seamless execution across all business functions. This person will be responsible for overseeing the creation and execution of key business strategies, managing OKRs, streamlining workflows, and driving change management initiatives to ensure continuous improvement in customer experience and operational efficiency

Here's what you'll do day-to-day :

• Partner with the department head to drive strategic initiatives, ensuring alignment with company goals and cross-functional teams.
• Act as a strategic advisor to leadership, providing guidance on decisions, trends, and growth opportunities.
• Own OKRs, performance reviews, and operational cadence, ensuring alignment and progress across BenOps and leadership.
• Lead change management initiatives, ensuring readiness for process changes and driving adoption across the organization.
• Develop and maintain workflows, metrics, and dashboards to drive operational efficiency and consistency across teams.
• Oversee centralized intake and prioritization of product requests for BenOps, providing clear recommendations on product asks.
• Use data-driven insights to improve customer experience and drive continuous improvements across BenOps and CX.
• Step in to manage teams as needed, ensuring business continuity during transitions or high-demand periods.
• Manage organizational communications, including newsletters, All Hands updates, and team-related announcements.
• Enable senior managers and foster a culture of accountability, engagement, and continuous learning across the organization.

Here's what we're looking for :

Our cash compensation amount for this role is targeted at $152,000 - $179,000 / yearly in Denver & most major metro locations, and $178,000 - $210,000 / yearly for San Francisco & New York. Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above.

Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale.

Note : The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.

When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required.

Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.

Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out this form and a member of our team will get in touch with you.

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