Chief of staff Jobs in New York, NY

About Reverence...

Reverence is a technology company working with home-based care organizations to solve one of the hardest problems in healthcare - how to get the right people, in the right place, at the right time. We are a rapidly growing start-up with a strong core leadership team! Reverence provides technology and scheduling solutions that enable home-based care provider groups to significantly improve staffing operations. We have seen significant business growth over the past year - a testament to the critical nature of the problems we are solving - and we are building out a world-class team to support our next wave of growth. Our team brings front-line experience driving excellence in home-based care and improving workforce operations - one of the gnarliest (and most interesting) business challenges facing healthcare organizations.

About the role...

As the Chief of Staff at Reverence, you'll play a critical role in shaping our operating model as we expand. You will shape our approaches to team management, data / analytics, and customer support - ensuring smoothly functioning operating procedures. You will engage cross functionally with Reverence's product team, commercial team, and people team.

This role will be project-based, focusing on projects both small and large that are mission critical for the business. Examples of the types of projects : Utilizing AI tools to reshape our Sales Development and outreach functions; Shaping the training program for our front-line personnel and working with trainers to drive A+ implementation; Designing reporting & analytics functionalities, working with product org to connect third-party analytics software to Reverence's technology and creating reports that are valuable & user-friendly for customers.

We seek a self-starting, high-octane, and highly motivated swiss army knife with proven capabilities to structure and solve complex strategic challenges, to engage directly with clients and partners, and to shape key processes and collateral related to our engagement in the market.

We're a remote-first company with leadership in NYC and Florida. We welcome strong applicants nation-wide but hold a preference for NYC-based candidates.

About you...

• You are a strategic thinker and, critically, doer - with a minimum of 2-4 years experience in an elite professional environment
• You have a high degree of comfort with ambiguity and thrive in environments where you need to bring order to chaos
• You have strong competency for hands-on engagement shaping the day-to-day operating processes of a front-line workforce - and an ability to lead through thoughtful and thorough communications
• You have solid people skills and the ability to operate cross-functionally with a soft touch and empathy where required
• You have a strong growth mindset and a humble, learning-focused disposition - we are operating in a rapidly evolving market and will face new challenges that require continuous iteration and learning

We provide...

Some further detail...

Reverence is a globally distributed team. While the majority of our organization works remotely, we maintain a small shared office space in New York City and envision a future that balances face to face collaboration with a dynamic, hybrid work environment.

The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position.

We are an equal opportunity employer committed to providing all employees with a work environment free of discrimination and harassment. We celebrate diversity and welcome applicants from every background and life experience.