Chief operations officer Jobs in Cleveland, OH

Position Summary

The Chief Medical Officer (CMO) is a senior executive position reporting directly to the President & CEO, providing strategic medical leadership and clinical direction as The Centers advances its 2035 vision to build a comprehensive behavioral health system of care. The CMO is responsible for driving medical excellence, ensuring the highest quality of clinical care delivery, and leading the medical and nursing teams in support of The Centers' mission and judgment-free care.

Working hand-in-hand with the Chief Program Officer and in close collaboration with the Chief Financial Officer and Chief Operating Officer, the CMO ensures integration of medical services across the behavioral health continuum. This position exercises high decision-making authority within the medical function while developing and implementing clinical strategies aligned with overall organizational goals. The CMO champions The Centers' values of Belonging, Purpose, Bravery, Gratitude & Growth, and We Can & We Will in all leadership activities.

Essential Duties and Responsibilities

Strategic Medical Leadership & Clinical Excellence

• Develops and implements medical strategies that align with The Centers' 2035 vision to build a comprehensive behavioral health system of care, ensuring seamless support across prevention, early intervention, outpatient and residential treatment, crisis response, and inpatient treatment
• Provides strategic oversight and clinical direction for all medical teams and nursing operations, ensuring the highest standards of medical practice, patient safety, and quality outcomes
• Working closely with the Chief Program Officer, advances integrated care approaches that address physical, mental, and behavioral health concerns, supporting the development of coordinated systems of care
• Drives evidence-based medical practices and clinical protocols that support trauma-informed, person-centered, and culturally responsive care delivery
• Leads the advancement of clinical quality improvement initiatives, establishing metrics and benchmarks for medical excellence and patient outcomes
• Supports the organization's expansion initiatives including continuum of care expansion, merger / acquisition opportunities, and strategic partnerships from a medical and clinical perspective

Operational Leadership & Medical Team Management

Executive Collaboration & Integration

Clinical Workforce Development & Culture

Community Partnerships & External Relations

Strategic Planning & Innovation

Other Non-Essential Duties and Responsibilities

Qualifications

Education :

License or Certification :

Experience :

Skills & Competencies :

Leadership & Communication :

Strategic & Analytical Capabilities :

Clinical Excellence & Quality :

Cultural Competence & Inclusive Leadership :

Collaborative Partnership :

Innovation & Change Leadership :

Working Conditions

This position operates in a professional office environment with hybrid work flexibility. Regular travel to The Centers' 11 locations, community partner sites, and external stakeholder meetings across Greater Cleveland is required (estimated 20-30%). The role requires regular interaction with Board members, executive leadership, medical and nursing staff, program leaders serving 20,000+ individuals annually, external partners, and community stakeholders. Standard business hours with flexibility required for evening and occasional weekend commitments for on-call clinical coverage, board meetings, community events, and organizational priorities. Some direct patient care responsibilities may be included depending on organizational need and the incumbent's clinical specialty. The Centers supports team member wellbeing and provides resources to ensure leaders can sustain their important work.

Core Values & Culture

The Chief Medical Officer is expected to champion and model The Centers' culture of :

The Centers is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status, or any other characteristic protected by law.