Chief operations officer Jobs in Montgomery, AL

Pay:

• $25-$30/hr (based on experience) Job description Are you ready to take your career to new heights?
• McCorquodale is looking for enthusiastic individuals to join our team as Operations Manager!

Key Responsibilities :

• Team Management : Oversee and manage staff, including drivers, movers, and warehouse personnel.
• Provide training, development, and performance evaluations to ensure team productivity and cohesion.

Logistics Coordination :

• Plan, schedule, and dispatch crews for residential and commercial moves.
• Ensure efficient routes, timely deliveries, and adherence to safety and regulatory standards.

Customer Service :

• Handle customer inquiries and complaints, ensuring that all customer interactions are professional and solutions-oriented.
• Maintain strong relationships with clients to secure repeat business and referrals.

Inventory & Equipment Management :

• Oversee the maintenance and management of moving equipment, vehicles, and supplies.
• Ensure that all equipment is properly maintained and ready for use.

Budget Management :

• Assist in creating and managing the operations budget.
• Monitor expenses and resource allocation to ensure cost-effectiveness and profitability.

Process Improvement :

• Continuously assess and improve operational processes to increase efficiency, reduce costs, and enhance the customer experience.

Compliance & Safety :

• Ensure all operations comply with local, state, and federal regulations, including safety protocols, DOT (Department of Transportation) rules, and insurance requirements.

Reporting & Analytics :

• Track and report on key performance indicators (KPIs) such as on-time delivery, customer satisfaction, and operational costs.
• Provide regular reports to senior management.

Collaboration :

• Work closely with sales, marketing, and administrative teams to ensure smooth operations and the successful completion of moves.

Qualifications :

• Experience : Minimum of 5 years of experience in operations or logistics management, preferably in the moving, transportation, or similar industry.

Skills :

• Physical strength Strong leadership and team management abilities.
• Excellent problem-solving and decision-making skills.
• Knowledge of logistics, transportation, and inventory management.
• Ability to work under pressure and handle multiple tasks simultaneously.
• Strong communication and interpersonal skills.
• Proficient in Microsoft Office Suite and other relevant software (e.g., scheduling, tracking, and reporting tools).
• This position offers competitive pay based on experience and skills.

Job Types:

• Full-time Benefits: 401(k) Dental insurance Health insurance Vision insurance Shift: 8 hour shift Work Days: Monday to Friday Shift availability: Day Shift (Required) Work Location: In person. 30-40% travel Powered by JazzHR