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Last updated: 2 days ago
Chief Operating Officer

Chief Operating Officer

Southwest Healthcare SystemGRAND RAPIDS, Michigan, United States
Full-time
Forest View Hospital, located just seven miles southeast of downtown Grand Rapids, Michigan, is a private 108 bed psychiatric facility that serves children, adolescents and adults.We are licensed b...Show moreLast updated: 30+ days ago
Chief Operating Officer

Chief Operating Officer

Foundations for LivingGRAND RAPIDS, Michigan, United States
Full-time
Forest View Hospital, located just seven miles southeast of downtown Grand Rapids, Michigan, is a private 108 bed psychiatric facility that serves children, adolescents and adults.We are licensed b...Show moreLast updated: 30+ days ago
Chief Executive Officer

Chief Executive Officer

DARTKent County
Full-time
The Delaware Transit Corporation (DTC) is an operating Division of the Delaware Department of Transportation (DelDOT) and operates Delaware¿s statewide transit system (DART First State) consisting ...Show moreLast updated: 26 days ago
Chief Financial Officer

Chief Financial Officer

CURE International Children's HospitalsGrand Rapids, MI, US
Full-time
Quick Apply
Position Summary The Chief Financial Officer (CFO) is a key senior leader within CURE International, responsible for the day-to-day management of all CURE financial matters and for all financial re...Show moreLast updated: 30+ days ago
Chief Credit Officer

Chief Credit Officer

Northpointe BankGrand Rapids, MI, United States
Remote
Full-time
Quick Apply
At Northpointe Bank, we believe your career should empower you — to grow, contribute, and find purpose.Bank’s credit risk portfolio and serve as a strategic partner in driving growth, compliance, a...Show moreLast updated: 30+ days ago
SVP, Chief Medical Officer

SVP, Chief Medical Officer

Spectrum HealthGrand Rapids, Michigan, United States of America
Full-time
Due to the confidentiality of this search, in lieu of an online application, please express interest and provide your resume to the external search firm, Marlin Hawk : . Job Summary - Senior Vice Pres...Show moreLast updated: 30+ days ago
Deputy Chief Financial Officer

Deputy Chief Financial Officer

City of Grand RapidsMonroe Ave NW Grand Rapids, MI
Permanent
The purpose of this job is to plan, direct, oversee and provide overall financial planning, analysis, direction and oversight throughout the organization. Provides general oversight, guidance and di...Show moreLast updated: 23 days ago
  • Promoted
Technology Designer

Technology Designer

TowerPinksterGrand Rapids, MI, United States
Full-time
Join our team at TowerPinkster and open a new door to an amazing career! TowerPinkster, an architecture, engineering and interior design firm based in Michigan, Indiana, and Kentucky, is looking fo...Show moreLast updated: 2 days ago
Chief Growth Officer

Chief Growth Officer

Augusto DigitalGrand Rapids, Michigan
Full-time
Location : Grand Rapids, MI (Hybrid – primarily West Michigan-based).Team : Growth (Sales, Partnerships).Type : Full-Time | Executive Leadership Team | EOS Company.Show moreLast updated: 28 days ago
Senior Vice President Chief Commercial Officer

Senior Vice President Chief Commercial Officer

Lake Michigan Credit UnionGrand Rapids, MI
Full-time
Primary Location : 5664 Prairie Creek, Grand Rapids, MI.At LMCU, you'll find more than just a job - discover a fulfilling career where your contributions truly matter. Join our talented team at Lake ...Show moreLast updated: 30+ days ago
Crew Chief Manager

Crew Chief Manager

JHG Group - IHOPGrand Rapids, MI, US
Full-time
The Assistant Manager (AM) is responsible for supporting the General Manager in the management of the entire store’s operations. The AM is also responsible to meet performance and profit goals.These...Show moreLast updated: 30+ days ago
Chief Operating Officer

Chief Operating Officer

RM Staffing B.V.Grand Rapids, MI, US
Full-time
Reporting directly to the CEO, the COO ensures the company executes its strategy efficiently, drives operational scalability, and maintains a high-performance culture across all departments.Operati...Show moreLast updated: 30+ days ago
Chief Nursing Officer (CNO)

Chief Nursing Officer (CNO)

Select MedicalGrand Rapids, MI, US
Full-time
Critical Illness Recovery Hospital (LTACH).Extensive onboarding and training program.Customizable health insurance packages. Our hospital is a critical illness recovery hospital committed to providi...Show moreLast updated: 30+ days ago
Technology Designer

Technology Designer

Tower PinksterGrand Rapids, MI, US
Full-time
Quick Apply
Join our team at TowerPinkster and open a new door to an amazing career!.TowerPinkster, an architecture, engineering and interior design firm based in Michigan, Indiana, and Kentucky, is looking fo...Show moreLast updated: 30+ days ago
Emerging Technology Manager

Emerging Technology Manager

Gordon Food ServiceWyoming, Michigan
Full-time
This manager will lead on identifying, validating, and championing emerging technologies that will define our future success. A key responsibility is to shape the team's strategy and build a scalabl...Show moreLast updated: 6 days ago
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Chief Operating Officer

Chief Operating Officer

Southwest Healthcare SystemGRAND RAPIDS, Michigan, United States
30+ days ago
Job type
  • Full-time
Job description

Responsibilities

Forest View Hospital, located just seven miles southeast of downtown Grand Rapids, Michigan, is a private 108 bed psychiatric facility that serves children, adolescents and adults. We are licensed by the State of Michigan, fully accredited by The Joint Commission and we bring more than 45 years of experience to the evaluation, diagnosis and treatment of a wide range of behavioral health problems. As a part of our continued success and growth, we are seeking qualified applicants for our Chief Operating Officer position.

The Chief Operating Officer (COO) assists the CEO in managing the operations of Forest View Hospital (the “Hospital”). The COO provides recommendations and guidance to the Leadership Team, sets objectives, develops plans and directs activities of assigned departments / areas of responsibility. The COO plays a vital role in the strategic and long-term planning of the Hospital. The COO will assist in ensuring that quality measures are in place with all leadership and throughout the hospital with intention and a strong focus on measurable improvements. As a member of the Senior Management Team, this position ensures the development, implementation and evaluation of policies, procedures, programs, and services consistent with the Hospital’s mission and vision. This includes analysis, reporting and consultation to support the goals and objectives of the Hospital as well as managing and monitoring budgets and productivity improvements in all departments.

Essential Job Responsibilities :

  • Develop and establish operational and departmental policies consistent with the overall corporate and Hospital policies, objectives and professional standards and ensure adequate execution.
  • Consistently evaluate the results of overall operations and periodically report these results to the CEO.
  • Coordinates with hospital leadership and Human Resources to lead the designing, evaluating, planning, presenting, and reviewing educational programs to meet the needs of orientation, in-service education, and continuing education of hospital personnel. Coordinates and trains existing employees on new policies and procedures with assistance from department heads.
  • Presents a yearly plan for staff development based on identified learning needs of personnel, licensing, OSHA, CMS and TJC standards. Conducts learning needs assessments, makes rounds on patient care units, interacts with all departments, and serves on committees to identify learning needs.
  • Reviews journal articles, makes recommendations to CEO on evidence-based practices to consider for implementation, and distributes to the appropriate departments.
  • Works collaborative and presently with staff on all units and departments to provide education, information around Quality initiatives; helps and support for department leadership in meeting PI goals.
  • Ensures the hospital’s environment is safe, clean, and well organized. Makes recommendations for resources and adequate space. Submits requests for repairs and for required equipment. Conducts quarterly safety rounds. Assists with the coordination of offices for all personnel to be most streamlined and productive.
  • Maintains knowledge and understanding of The Joint Commission and CMS Standards and strategies for compliance as hospital’s internal expert. Acts as the facility liaison during the survey process including other applicable state and federal regulatory agencies. Ensures timely response and oversees development and implementation of any required corrective actions. Assigns tasks as necessary to other departmental managers to assist in overall regulatory compliance.
  • Reviews and analyzes root causes, patterns, or trends in data collection and informs applicable Facility management staff; helps to identify and implement corrective action and performance improvement processes.
  • Play an active role in the development and execution of the Hospital’s strategic plan.
  • Participate in legislation, at the state and federal level that directly affects the Hospital and the mental health field in Michigan. Serve as an administrative representative at community meetings and events, as needed.
  • Participates in developing the annual budget. Review operational costs and cost control opportunities, new operations, and growth opportunities.
  • Responsible for assisting with the administrative and contractual support of the Community Mental Health contracts.
  • Plans and develops work assignments and special projects. Participates in daily operations meeting, Pharmacy & Therapeutics Committee, EOC / Safety Committee, Medical Executive Staff, Governing Board (consultative) meetings, Patient Safety Council and PI Committee. Attends additional meetings as requested by CEO.
  • Consult with other departments within the Hospital and / or other agencies outside the Hospital, as may be needed, to render optimal services for the patients and the staff.
  • Supports the CEO in efforts to enhance retention, improve culture, and increase positive reputation management (both internally and externally). Leads by example.
  • Foster internal communications by attending and participating in Hospital-wide committees, Hospital Town Halls, and attends Hospital mandatory trainings / in-services as required.
  • Complete other duties as assigned, including supervising other departments as indicated / assigned.

Talent Management- Shares in the responsibility for retention and engagement of employees :

Performance Management & Supervision

  • Fosters staff development and growth of the team.
  • Provides regular coaching and feedback to employees to motivate their performance.
  • Completes performance evaluations providing thorough feedback and goals to assigned staff by established deadlines.
  • Coordinates and provides day-to-day oversight to staff; actively involved in resolving employee matters / issues.
  • Maintains open communication through regular rounding and one-to-one meetings with employees.
  • Ensures staff comply with assigned education requirements in a timely manner (., CIA Training, HIPAA training, competencies, .
  • Responsible for holding staff accountable with upholding facility policies / procedures and managing the corrective action process when needed.
  • Recruitment & Retention

  • Provides oversight into the hiring, onboarding, and promotion process.
  • Provides oversight for maintaining accurate job descriptions / evaluative tools for assigned staff.
  • Completes new-hire touch points in accordance with the facility’s Onboarding Plan.
  • Actively participates and champions the facility’s Service Excellence and Recognition Programs.
  • Develops team building initiatives to engage staff and build a positive team dynamic.
  • Benefit Highlights :

  • Excellent Medical, Dental, Vision and Prescription Drug Plans
  • 401(K) with company match and discounted stock plan
  • Generous Paid Time Off (PTO) of 8 hours biweekly accrued
  • Basic Life Insurance of 1x your salary
  • Short-Term Disability (STD) and Long-Term Disability (LTD)
  • Student Loan Reimbursement Program (Up to $200 per month)
  • Tuition Reimbursement
  • Loan Forgiveness Program
  • Pet Insurance and much more
  • About Universal Health Services

    One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $14.3 billion in 2023. During the year, UHS was again recognized as one of the World’s Most Admired Companies by Fortune; and listed in Forbes ranking of America’s Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 96,700 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the . States, Washington, ., Puerto Rico and the United Kingdom.

    Qualifications

    Educational / Licensure / Experience Qualifications :

  • Bachelor's degree required. Master’s degree in nursing, Health Care Administration, Business, Social Work or Psychology preferred.
  • Current and valid license in the State of Michigan as a RN, LMSW, LCSW, or Licensed Psychologist as applicable.
  • A minimum of 5-10 years of progressive senior leadership experience in a variety of functional areas in a hospital or other related setting required.
  • Relevant experience and demonstrated skill in data aggregation and interpretation, analysis and process improvement required, including experience collecting and interpreting patient information and incident data at the medical staff and organizational level required.
  • Thorough knowledge of regulatory and accrediting agency standards, rules, and regulations (., The Joint Commission, CMS, DHHS, required.
  • Knowledge of instructional skills, skill analysis, and group dynamics. Thorough knowledge of techniques and methods of adult education required.
  • Proficient in Microsoft Word, Excel and PowerPoint applications required.