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Cisco voice engineer Jobs in San Antonio, TX

Last updated: 14 hours ago
Senior Engineer (Voice - UCCE)

Senior Engineer (Voice - UCCE)

GEICOSan Antonio, TX
$76,000.00–$236,500.00 yearly
Full-time
GEICO is seeking an experienced Senior Engineer with a passion for building high performance, low-latency platforms and applications. You will help drive our insurance business transformation as we ...Show moreLast updated: 30+ days ago
  • Promoted
  • New!
US VOICE RECORDER FOR VOICE RECORDING PROJECTS

US VOICE RECORDER FOR VOICE RECORDING PROJECTS

Your Personal AITX, United States
Full-time
Join our team at Your Personal AI in the Voice Recording department as a US Voice Recorder for Voice Recording Projects.As a key member of our team, you will play a crucial role in capturing high-q...Show moreLast updated: 14 hours ago
Voice Administrator

Voice Administrator

Apex SystemsSan Antonio, TX
Full-time
Quick Apply
We are seeking a candidate who takes initiative and is detail-oriented.They should actively monitor the ticket queue and follow through with minimal supervision. Avaya Administration : Including Move...Show moreLast updated: 11 days ago
Voice Fraud Product Owner

Voice Fraud Product Owner

WELLS FARGO BANKSAN ANTONIO, Texas, United States of America
$84,000.00–$179,200.00 yearly
Full-time
Wells Fargo is seeking a Lead Product Manager to have product ownership responsibility in the Voice Fraud product area within the Fraud Management Product group that is a part of Wells Fargo Global...Show moreLast updated: 10 days ago
  • Promoted
Marketing Communications Assistant

Marketing Communications Assistant

Curate Corp VoiceSan Antonio, TX, US
Full-time
Job Title : Marketing Communications Assistant.We are seeking a motivated and detail-oriented Marketing Communications Assistant to join our dynamic team. This role is pivotal in supporting our marke...Show moreLast updated: 5 days ago
Marketing Assistant Job at Charmisma Voice in San Antonio

Marketing Assistant Job at Charmisma Voice in San Antonio

MediabistroSan Antonio, TX, United States
$18.00–$26.00 hourly
Full-time
We are seeking a motivated and detail-oriented Marketing Assistant to support our marketing team in various tasks related to the execution and management of marketing strategies.This role is ideal ...Show moreLast updated: 3 days ago
Adjunct Faculty Member - Information Technology / Cisco Certified

Adjunct Faculty Member - Information Technology / Cisco Certified

Hallmark UniversitySan Antonio, Texas, United States
Full-time
Quick Apply
Since 1969, Hallmark University has been driven by a mission - to change lives.Everything we do revolves around our core values of integrity, excellence, efficiency, and effectiveness.We distinguis...Show moreLast updated: 30+ days ago
  • Promoted
  • New!
ENGINEER

ENGINEER

Tata Consultancy Service LimitedTX, United States
$105,000.00–$115,000.00 yearly
Full-time
Conduct detailed performance analysis of Applications ,systems, Services through Load Runner / App-dynamics / Dynatrace / Splunk for performance analysis tools. Design and execute load tests and stress te...Show moreLast updated: 14 hours ago
Voice Administrator

Voice Administrator

VIP StaffingSan Antonio, Texas, United States
$35.00–$38.00 hourly
Full-time +1
Quick Apply
What are the top three technical skills we are looking for? .Avaya administration to include Moves, Adds, and Changes and incident resolution. Carrier circuit administration to include troubles...Show moreLast updated: 1 day ago
Data Voice Analyst

Data Voice Analyst

ASM ResearchSan Antonio, TX
Responsible for seamless order intake, validation, and processing to enable successful provisioning and billing orders to complete customer orders as a unit of work. This role requires a high level ...Show moreLast updated: 30+ days ago
Video & Voice Administrator

Video & Voice Administrator

SpaceXStarbase, TX
$85,000.00–$115,000.00 yearly
SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technolo...Show moreLast updated: 30+ days ago
Assistant Professor / Clinical Otolaryngology / Laryngology-Voice Disorders

Assistant Professor / Clinical Otolaryngology / Laryngology-Voice Disorders

UT Health San AntonioSan Antonio
Assistant Professor / Clinical Otolaryngology / Laryngology-Voice Disorders Faculty School of Medicine    Requisition. Department of Otolaryngology - HNS.Assistant Professor / Otolaryngology / Laryngol...Show moreLast updated: 30+ days ago
Marketing Assistant Job at Charmisma Voice in San Antonio

Marketing Assistant Job at Charmisma Voice in San Antonio

Charmisma VoiceSan Antonio, TX, United States
$18.00–$26.00 hourly
Full-time
We are seeking a motivated and detail-oriented Marketing Assistant to support our marketing team in various tasks related to the execution and management of marketing strategies.This role is ideal ...Show moreLast updated: 3 days ago
  • Promoted
Engineer

Engineer

Aimbridge HospitalitySan Antonio, TX, United States
$15.00 hourly
Full-time +1
Informacin disponible en espaol a continuacin.The Maintenance Engineer is responsible for assisting with the operation maintenance service and repair of equipment as assigned.He / she is also respons...Show moreLast updated: 14 days ago
Sound Designer – AI & Voice Development Specialist (Course Credit / Community Serv

Sound Designer – AI & Voice Development Specialist (Course Credit / Community Serv

Childhood Cancer SocietySan Antonio, TX, United States
Full-time
Content Summary : Sound Designer – AI & Voice Development Specialist (Course Credit / Community Service Credit Eligible) at San Antonio, for Childhood Cancer SocietyDevelop and maintain the voice of A...Show moreLast updated: 2 days ago
  • Promoted
  • New!
ENGINEER

ENGINEER

A Groundworks CompanyTX, United States
Full-time
Groundworks is seeking a talented.Groundworks strives to provide a World Class Customer Experience to our consumers.Engineering Team by supporting the Administrative, Production, and Sales Teams of...Show moreLast updated: 14 hours ago
  • Promoted
1434893 Customer Delivery Consulting Engineer- Enterprise Networking

1434893 Customer Delivery Consulting Engineer- Enterprise Networking

Cisco Systems, Inc.San Antonio, TX, United States
Full-time
The application window is expected to close on : 3 / 14 / 25.Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.The successful applicant...Show moreLast updated: 30+ days ago
Sr Systems Engineer - Cisco Voice Engineering

Sr Systems Engineer - Cisco Voice Engineering

Home DepotTEXAS, US
$115,000.00–$140,000.00 yearly
Full-time
Systems Engineer is responsible for independently developing, maintaining, and supporting The Home Depot's technical infrastructure of hardware and system software that drives the success of Home D...Show moreLast updated: 30+ days ago
Remote Customer Service Specialist (Voice / Non-Voice)

Remote Customer Service Specialist (Voice / Non-Voice)

FreeUpTX, US - Remote OK
$7.00–$15.00 hourly
Remote
FreeUp is a freelance marketplace dedicated to connecting business owners with talented freelancers and remote workers from all over the world. We believe that freelancing is the future of business,...Show moreLast updated: 30+ days ago
Senior Engineer (Voice - UCCE)

Senior Engineer (Voice - UCCE)

GEICOSan Antonio, TX
30+ days ago
Salary
$76,000.00–$236,500.00 yearly
Job type
  • Full-time
Job description

Position Summary

GEICO is seeking an experienced Senior Engineer with a passion for building high performance, low-latency platforms and applications. You will help drive our insurance business transformation as we redefine experiences for our customers.

Position Description

Our Senior Engineer is a key member of the engineering staff working across the organization to provide a friction-less experience to our customers and maintain the highest standards of protection and availability. Our team thrives and succeeds in delivering high quality technology products and services in a hyper-growth environment where priorities shift quickly. The ideal candidate has broad and deep technical knowledge, typically ranging from front-end UIs through back-end systems and all points in between.

Position Responsibilities

As a Senior Engineer, you will :

  • Provide leadership to engineering teams utilizing best practices for Voice and related technologies
  • Owns complete solutions across the entire life cycle while utilizing strong problem-solving ability
  • Influence and builds vision with product managers, team members, customers, and other engineering teams to solve complex problems for building enterprise class business applications
  • Hold accountability for the quality, usability, and performance of the solutions
  • Lead design sessions and code reviews to elevate the quality of engineering across the organization
  • Mentor junior team members in Voice and related technologies
  • Share best practices and improves processes within and across teams utilizing documentation and knowledge sharing sessions
  • Understand Business requirements to translate them into technical solutions

Qualifications

  • Design, Configure, deploy, and Operate Cisco Unified Contact Center Enterprise, Cisco Voice Portal, Finesse Systems, Cisco Contact Center Management Portal, and other key networking technologiesProficiency in UCCE Scripting
  • Have familiarity with voice technologies, preferred Nuance Natural Language Platform
  • Advanced programming experience within UCCE and related contact center applications
  • Experience with log collection, packet capture and call manager
  • Experience with Unified computing servers, Linux and Active Directory
  • Experience with continuous delivery and infrastructure as code
  • In-depth knowledge of CS data structures and algorithms
  • Strong problem-solving ability
  • Ability to excel in a fast-paced environment
  • Must be knowledgeable of Cisco Unified Communication or Contact Center technologies to include, Call Flows, IVR’s, Quality Management, Workforce Engagement Management, Operational Reporting.
  • Must have the ability to create architectural diagrams and understand dataflows to develop or implement a technical solution
  • Understanding of Observability principles to include best monitoring practices, log review, alerting and reporting
  • Strong Troubleshooting skills for all aspects of the Contact Center Platforms and required to be on call for production support
  • Must be able to communicate in a clear, concise, professional manner, to be understood by customers, clients, co-workers, and other employees of the organization
  • Cisco Certifications Cisco CCIE or CCNP Collaboration
  • In depth experience in Voice Gateways and voice monitoring platforms
  • Preferred experience AWS Cloud-Based Technologies, Amazon Connect, Lambda, DynamoDB, Amazon Lex, and S3
  • Preferred technologies include Terraform, CloudFront, Command line, Languages, JSON / YAML
  • Experience

  • 4+ years of development, deployment, integration, configuration with Cisco Contact Center Enterprise
  • 3+ years of experience years architecture, design, development, deployment, integration, configuration with Contact Center Enterprise
  • 2+ years of experience with the Cisco ICM (Intelligent Contact Management)
  • 2+ years of experience in open-source frameworks is desired
  • Education

  • Bachelor’s degree in computer science, Information Systems, or equivalent education or work experience
  • Annual Salary

    76,000.00 - $236,500.00

    The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate / annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate’s work experience, education and training, the work location as well as market and business considerations.

    At this time, GEICO will not sponsor a new applicant for employment authorization for this position.

    Benefits :

    As an Associate, you’ll enjoy our

  • to help secure your financial future and preserve your health and well-being, including :
  • Premier Medical, Dental and Vision Insurance with no waiting period
  • Paid Vacation, Sick and Parental Leave
  • 401(k) Plan
  • Tuition Reimbursement
  • Paid Training and Licensures
  • Benefits may be different by location. Benefit eligibility requirements vary and may include length of service.
  • Coverage begins on the date of hire. Must enroll in New Hire Benefits within 30 days of the date of hire for coverage to take effect.